All reviews

Rating Breakdown

  • 5
    79% (431 ratings)
  • 4
    7% (36 ratings)
  • 3
    2% (9 ratings)
  • 2
    2% (13 ratings)
  • 1
    10% (56 ratings)

Reviews with Text

  • 99% (540)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 16, 2022

Super helpful staff, great app thank you. Very useful for the store when we need to run pre orders for products.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review and your recommendation. It certainly encourages us to do better ;)

5 / 5 Share

Oct. 28, 2022

The support is very good and has an excellent response time. The support is very good and has an excellent response time. The entire team is attentive and friendly.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words as well as choosing us! It certainly encourages us to do better. It definitely will motivate our team to do better.

5 / 5 Share

Oct. 10, 2022

So far so good! Charie in customer support was super patient and helpful in helping our store launch PRE-ORDERS. We're exciting to utilize all their features, including COMING SOON (something we've been communicating manually). This will save us CustServ time internally. Thank you!

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Thank you, that's our pleasure ! Glad you like the app :) If you require further assistance, let us know.

5 / 5 Share

Sept. 18, 2022

VERY good support if something is not working properly, very good app all in all - definetely recommended!

Using app

29 days

Total reviews

5

Average rating

5.0

Developer Reply

Thanks! It's our pleasure to keep clients satisfied. If you require further assistance, please do not hesitate to contact us again.

5 / 5 Share

Sept. 9, 2022

Great app and even better customer service! Very satisfied. I will definitely recommend this app to others.

Using app

9 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the review and your recommendation. We are always ready to assist so don't hesitate to reach out ;)

5 / 5 Share

Sept. 4, 2022

Best customer service ever! Super good follow up, even when not expected. Charie was so helpful and friendly. Greatly appreciate the support.

Store

Piedalu

Using app

5 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the kind words as well as choosing us! It certainly encourages us to do better. It definitely will motivate our team to do better.

5 / 5 Share

Aug. 25, 2022

4 apps down and i finally found one that could be integrated into my theme. The support by Charlie was fantastic and the issues were sorted quickly. Very happy with the app so far!

Using app

About 19 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thanks! Hope you'll keep enjoying the app :) It's our pleasure to keep clients satisfied. If you require further assistance, please do not hesitate to contact us again.

5 / 5 Share

Aug. 17, 2022

I didn't use the app because I needed other functionality, but the support is great and helped me even after deinstalling the app

Using app

About 6 hours

Total reviews

9

Average rating

5.0

Developer Reply

Thank you! We highly appreciate your feedback :) If you require further assistance, please do not hesitate to contact us again.

5 / 5 Share

Aug. 15, 2022

Amazing App is all what I need for my store. Easy to install and their customer services the best!!!

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind review, hope you will enjoying the app :)

5 / 5 Share

Aug. 15, 2022

The interface is user friendly, and the app support was firm and solved the issues I had quite quickly.

Store

Blondo

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks ! Don't hesitate to contact us if you require further assistance. Good Day !

5 / 5 Share

July 27, 2022

This app is amazing and really easy to use for your pre-launch. Thank you so much guys! we really loved it

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words! It's our pleasure to keep clients satisfied. Good Luck to your business :)

5 / 5 Share

July 26, 2022

Very useful app for our objectives. Customer support has been very helpful and timely at resolving some issues.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks! It's our pleasure to keep clients satisfied. If you require further assistance, please do not hesitate to contact us again.

5 / 5 Share

July 25, 2022

Really fast support team. My questions via email was answered under 15 minutes with steps to follow and images.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind feedback, we appreciate it. We are always ready to assist so don't hesitate to reach out ;)

5 / 5 Share

July 8, 2022

Nice and quick support provided by app support highly recommended this app. I must suggest using this app if you want to allow pre-order in your store.

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 7, 2023

Early days using this app. Just installed and only using the pre-order feature. So far support has been great. I like that you can edit on a variant level and I LOVE how you can the cart button and info text to include a ship by sate which will pull through to shopify. I will update review as I use more features and have some data. So far so good. Update: the pre-order button for some reason was not showing up even when all product settings were correct, so I reached out to support for assistance. They fixed the issue within a couple of hours. Great support experience!

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the kind review ! This motivates our team to do better. Feel free to contact us anytime you need assistance :)

5 / 5 Share

June 17, 2022

Any issues raised are very quickly responded to and fixed. A great support team who provide informative help! Cant recommend enough.

Store

AYM

Using app

Over 2 years

Total reviews

8

Average rating

5.0

Developer Reply

Thanks! It's our pleasure to keep clients satisfied. If you require further assistance, please do not hesitate to contact us again.

5 / 5 Share

Feb. 26, 2024

Chaire and Dhurga, great customer service support - super prompt & fast. Fixed the issue very quickly --> 5 stars on this Regarding app, UI is quite simple to use and functions seem quite straight forward. Pricing still seem a bit too high to be honest, for what is available in the app, however worth trying. Definitely useful to avoid missing on orders or support new product launches. Thanks, Josh

Using app

About 1 year

Total reviews

4

Average rating

4.8

Developer Reply

Thanks! It's our pleasure to keep clients satisfied. If you require further assistance, please do not hesitate to contact us again.

5 / 5 Share

May 30, 2022

It must have something wrong with the mail server. Yes, we got the reply using another email address. They did help us a lot, thank you. We will continue to use your app.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the kind reviews. It had been a pleasure to assist you with your problem. Hope you will continue to enjoy using the app.

5 / 5 Share

April 29, 2022

I used this app to set up pre-orders for custom car parts for our customers. It has been a very useful tool and their customer service is very quick and helpful.

Using app

5 months

Total reviews

5

Average rating

5.0

Developer Reply

Thanks! It's our pleasure to keep clients satisfied. Hope you'll keep enjoying the app :)

5 / 5 Share

April 29, 2022

Very user friendly app with amazing customer support. Highly recommended for all those who want to sell their products when they are out of stock.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you! We highly appreciate your feedback. Hope you'll keep enjoying the app :)