All reviews

Rating Breakdown

  • 5
    79% (431 ratings)
  • 4
    7% (36 ratings)
  • 3
    2% (9 ratings)
  • 2
    2% (13 ratings)
  • 1
    10% (56 ratings)

Reviews with Text

  • 99% (540)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 1, 2021

I had been on the hunt for a pre-order app for a while, I stumbled across Pre-Order Manager about a month ago and it is everything I had been looking for. It is perfect for my Business and super simple to use. The online support team is also amazing to deal with.

Using app

26 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much! We really appreciate your feedback :)

5 / 5 Share

May 17, 2021

The app is easy to use and customer service is easy to reach out. They helped me solve my problem in a matter of minutes! :)

Store

Colori

Using app

21 days

Total reviews

7

Average rating

5.0

Developer Reply

Thanks! It's our pleasure to keep clients satisfied. Hope you'll keep enjoying the app :)

5 / 5 Share

March 19, 2021

We've used this app on a handful of stores and it's returned a significant ROI by generating sales that would have otherwise been lost due to stock delays. The support is always prompt and helpful. As well as securing orders, we also use it to gauge interest in new products and ranges, helping us to better plan and manage our product development and stock levels.

Using app

22 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you! We highly appreciate your feedback. Hope you'll keep enjoying the app :)

5 / 5 Share

March 13, 2021

Love this app the way it helps us to take pre-orders. Customer service is top notch. We had to customize new theme and Charie took care of it promptly so that we could migrate to new theme seamlessly. Highly recommended.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Thanks! It's our pleasure to keep clients satisfied. If you require further assistance, please do not hesitate to contact us again.

5 / 5 Share

March 12, 2021

Great app and easy to implement. The dev team were helpful in customising our fonts so thank you for that!

Store

MONC

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

You are most welcome ! Thank you for your kind feedback.

5 / 5 Share

Feb. 26, 2021

Love the simplicity and ability to add a message at checkout. The option to trial with one item for free is perfect to trial the app.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind feedback! We are glad that you like our app.

5 / 5 Share

Feb. 4, 2021

We are using this app to put up pre-orders, our theme is heavily customized and it took some doing from Amai to get it to work. After i mentioned the issues, they got right on it and solved the issues! Only thing i would love to see added, is to be able to add an expected shipping period. Great app, great support!

Using app

7 days

Total reviews

5

Average rating

4.8

Developer Reply

Thank you! We highly appreciate your feedback :)

5 / 5 Share

Jan. 18, 2021

I used this app to help us sell in the beginning whilst our production was being made. Very easy to use and if I had any questions they were really quick in getting back to me and help. Would recommend it!

Store

Femique

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the review and your recommendation. It is certainly a pleasure to assist you !

5 / 5 Share

Jan. 6, 2021

Great app and amazing customer service! Will definitely continue to use. Customer service is always extremely responsive and helpful.

Store

Rheos

Using app

5 months

Total reviews

9

Average rating

4.8

Developer Reply

Thank you for your kind words! Hope you'll keep enjoying the app :)

5 / 5 Share

Dec. 14, 2020

Very lean pre-order app with exactly what you need. Apart from that, the app support team is lightning fast and delivers excellent support.

Using app

About 23 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thanks! It's our pleasure to keep clients satisfied. If you require further assistance, please do not hesitate to contact us again.

5 / 5 Share

Dec. 14, 2020

Great app so far. At the moment is working well for us. We recommend it. Once you figure it out it works good.

Using app

6 months

Total reviews

11

Average rating

3.8

Developer Reply

Thank you for your kind feedback and recommendation. We are glad that you like our app !

5 / 5 Share

Dec. 1, 2020

This app works great, but most importantly the customer service is extremely quick. In E-Commerce response time is equal to revenue. Their team will work hard to ensure their app integrates with your other shopify apps.

Store

Prism

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks! It's our pleasure to keep clients satisfied.

5 / 5 Share

Dec. 1, 2020

Fast, efficient. Awesome This has been a help to our business especially when facing uncertain lead times with our products through Covid.

Using app

About 7 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the kind words as well as choosing us! Good luck to your business :)

5 / 5 Share

Nov. 27, 2020

We used this app for a couple weeks as we had our Bath Collection box available for pre-order. We only needed the Free plan so it was perfect and we really like the experience. A few days back we deleted the app in order to make the product available, however we didn't follow the unninstall procedures and we ended up messing that product page. Luckily, I message the support team which fixed everything in just a couple hours time, I was surprised with the rapid response and the professionalism. Like I said, we didn't pay for the app and still they treated us like we did. That is awesome! Thank you Charie and the app developers!

Using app

23 days

Total reviews

4

Average rating

3.5

Developer Reply

Thanks! It's our pleasure to keep clients satisfied. If you require further assistance, please do not hesitate to contact us again.

5 / 5 Share

Nov. 27, 2020

The only app how work perfectly with the different variants of a product. All my client will have this app, for sure! Thank you very much!! 100% recommended and also a great support! I love the Suggest Idea button, great work <3

Using app

2 days

Total reviews

11

Average rating

5.0

Developer Reply

Thank you for the kind feedback and the recommendation. We are glad that you like our app !

5 / 5 Share

Nov. 18, 2020

easy to use, and not too much issue! good app and good support, and charge flexible , you can use it whenever you need it

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much! We really appreciate your feedback. Hope you'll keep enjoying the app :)

5 / 5 Share

Nov. 12, 2020

The pre-order manager got us through a period when we were waiting for inventory to arrive, and allowed us to keep making sales. Thanks so much to the team for the great experience & plenty of customization included.

Store

Jamstik

Using app

5 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for the kind words and encouragement. We are glad that our app had assisted you with your business.

5 / 5 Share

Feb. 2, 2021

Great app! Setup simple, and easily workable. Only issue is a problem that comes up sporadically where it won't tag that the order was a pre-order, which means somewhere along the line a customer might not have confirmed or saw that the order was a pre-order, as it won't record the notes in the order. Not a huge problem as it comes up once every 100 or 200 units and is easilbly remedied by contacting customer to verify. Could be a compatibility issue with the customers browser, but it is really hard to tell, as to troubleshoot customers need to divulge this information and every-time their support tried to verify this issue, they were unable to replicate. But not a huge issue, just could be better here. Otherwise, I'd give 5 stars, UPDATE 2/2/2021: We finally figured out the problem I was having with customers not getting tagged or seeing the messaging/pre-order button! Be sure to select "all countries", as persons with VPN even though their VPN is located in USA, they won't be able to see the pre-order button and messaging. It would be even better though if the app were to work well with VPN with setting limitations to match the store limits. But it is ok.

Store

oliso

Using app

7 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your review. We are always ready to assist so don't hesitate to reach out ;)

5 / 5 Share

Oct. 16, 2020

Customer service was really really helpful, integrating this into my theme. I ended up going with a different app for my launch, due to other circumstances, but this app was great.

Using app

5 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your great review. It is certainly our pleasure to assist you with your inquiry.

5 / 5 Share

Oct. 16, 2020

If you have 1 product store and you run out of stock, it really suck, as your income goes down significantly. With Pre-Order manager I was able to get some sales (not as much as if I had stock, but much more than when I just couldn't sell). Bug thumb up!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review. We are really glad that our app had assisted you with your business.