All reviews

Rating Breakdown

  • 5
    79% (431 ratings)
  • 4
    7% (36 ratings)
  • 3
    2% (9 ratings)
  • 2
    2% (13 ratings)
  • 1
    10% (56 ratings)

Reviews with Text

  • 99% (540)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 26, 2020

Rolled the Pre-Order app out on our site and performing wonderfully. Support team could not have been more helpful, top-level support! Highly recommend this app for ecommerce websites that offer pre-order service or have occasional stock outages.

Using app

15 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you! We highly appreciate your feedback :)

5 / 5 Share

May 26, 2020

I installed this app easily and had PreOrder products live within 15mins. Later that day I changed the "Store Theme" which affected PreOrder Buttons on website. After a couple emails the support team had the update corrected and live on website within the hour. I highly recommend the app!

Using app

About 18 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you! It's our pleasure to keep clients satisfied :) Feel free to contact us anytime in case of any difficulties!

5 / 5 Share

May 21, 2020

Great customer service! Thank you for getting back to us fast. It's key when dealing with the e-commerce fast paste environment.

Using app

About 20 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you! Feel free to contact us in case of any difficulties, we are always glad to help!

5 / 5 Share

May 20, 2020

This is a tremendous app. The global pandemic has caused shortages of some of our most popular products. Rather than having people visit daily to see if items are in stock, we can take orders on a first-come-first-served basis. The only thing that I did to improve the situation is that I switched the payment settings on our site to only take an authorization. We will process the sale when the items are back in stock and ready to ship. I had some issues getting the button to work with out template, but the team solved it in under 20 hours. Great work! Paid for itself in the first few hours.

Using app

About 19 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you! Hope the app will keep working for you! Good luck to your business!

5 / 5 Share

May 19, 2020

Great app! Customer service was very responsive and helped us fix a small issue very quickly. We're excited to have this to start selling new colors before they arrive.

Using app

8 days

Total reviews

7

Average rating

4.4

Developer Reply

Thanks so much! Such feedback inspires us become even better :)

5 / 5 Share

May 19, 2020

Really good app, client service reactive and present when needed. Congrats to all for the good job..

Using app

7 months

Total reviews

6

Average rating

4.8

Developer Reply

Thank you! It's our pleasure to keep clients satisfied :)

5 / 5 Share

May 18, 2020

I downloaded this app to receive pre-orders for a new product that was coming in. The app performed very well and was very easy to install and use. I would definitely use this app again when needed. Also, great customer service follow up by Artem.

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! We really appreciate your feedback :) Don't hesitate to contact us in case of any difficulties! Good luck to your business :)

5 / 5 Share

May 13, 2020

This app is very easy to use and I was astonished by the quick support that they provided. Thanks to them I was up and running in no-time!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! We highly appreciate your feedback :)

5 / 5 Share

Nov. 18, 2020

Great app! Also, great support, I had some hiccups while using the free version, the support had the developers fix the issue in no time! I really like that you can give a customized button and also have different pre-order button text for each individual product, giving customer the correct information.

Store

Y-NOT

Using app

7 months

Total reviews

7

Average rating

4.3

Developer Reply

Thank you! Your feedback is highly appreciated :) Feel free to contact us in case of any difficulties, we are always ready to assist! Good luck to your business!

5 / 5 Share

May 7, 2020

I have been using the app for a long time and I needed it customized for my customers. I reached out and they customized it for me very quickly. I would recommend this app to anyone who wants to capitalize on preorders

Using app

7 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you! Hope the app will keep helping your business :)

5 / 5 Share

May 6, 2020

We are launching a product tomorrow and decided last minute to add a pre-order app because we know the product will sell out quickly. I had tried two other apps previously, but was not able to get the app working as quickly as I would have liked. After waiting a couple hours to hear back form their support, I became restless. Third time's the charm right? So I downloaded Pre-Order Manager. I still had a couple issues, but the game-changer was the customer service. Their in-app chat feature had me connected with a support agent within seconds and I not have the button fully functioning after less than an hour. NOTE: My store has a custom theme, so I needed additional help with the code. I was also able to get the button on our quickshop page which is unavailable with the other apps I tried. Thank you for for speedy, helpful guidance Eugenia :)

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much! It's our pleasure to keep clients satisfied :) Good luck to your business and thanks for choosing us!

5 / 5 Share

June 7, 2020

This App does what it says for the most part. Good to have for pre orders. Some quirks need work but the developer is working on it. They really do care.

Using app

Over 3 years

Total reviews

6

Average rating

4.5

Developer Reply

Thanks for getting in touch. Extremely sorry that you've faced such difficulties and inconvenience. Please drop us a line at your convenience in order to discuss this situation, hope we will find a solution!

5 / 5 Share

May 5, 2020

A few things didn't work correctly with my theme but the customer service team was VERY responsive! Bravo!

Using app

About 15 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thanks! Your feedback is highly appreciated ;)

5 / 5 Share

May 4, 2020

The functionality is exactly as you'd expect it, which is to say works well. Where this app really shines is in its customer service. They reply quickly to any and every question you may have, and I could not be more pleased. I would definitely recommend the priority tier, it is well worth it.

Using app

About 20 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you :) We highly appreciate your feedback!

5 / 5 Share

May 1, 2020

just setting this up but their customer service is great, helped get our button to look exactly like our typical shop now button.

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thanks! We really appreciate your feedback :)

5 / 5 Share

April 28, 2020

Great pre-order app! Easy to add, good options with ability to customize and great support. Highly recommended

Store

Kypwell

Using app

10 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much! Your feedback is highly appreciated :)

5 / 5 Share

April 24, 2020

Great app so far, and equally importantly, a fantastic and helpful Customer Service team! Good work Alex and Eugenia!

Using app

About 3 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for your feedback! We are happy to know that clients are satisfied!

5 / 5 Share

April 23, 2020

Get app and even better customer service. Quick response and thorough follow-through. I'm still learning how to use it, but I feel much more confident in being able to get it up and running.

Store

Bamblu

Using app

About 4 hours

Total reviews

10

Average rating

4.8

Developer Reply

Thank you! We are always ready to assist so don't hesitate to reach out!

5 / 5 Share

April 23, 2020

Changed recently to this app from another one and really liking the ease of it. Fast response from app team at install when had a query. Yes, it's a little more expensive than some others, but worth the extra cost, as very intuitive, auto puts out of stock items onto preorder and saving us a lot of time from manually checking items. So far so good. Recommend.

Store

Onske

Using app

4 days

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for choosing us! Please don't hesitate to recah out anytime, we are always ready to assist!

5 / 5 Share

April 23, 2020

great costumer oriented service:) i enjoyed the simplicity of this app. Check out works and we can sell

Using app

23 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thanks! Hope you will keep enjoying it!