Notify Me! Back in Stock Alert
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Amazing customer support! The app has made us thousands of dollars and they make it look perfect for you.
Fantastic customer service and quick replies (even on weekend) helped immensely during this time. Thank you to Hasti and the team!
App works great! We had a issued (caused by us) and the customer service team was friendly and fixed our problem very quickly.
Easy to use app, great features and an even better support team! Super responsive when needed, glad I found this app for my "notify me" option
First day with the company. Wanted to get a changed made to some code and it was completed within 60 minutes. Love the features of the product and the wonderful customer wervice.
Very useful app. Also implementation is easy. And if anything the support is always there and prepared to help you with any requests.
Great app. It works well and does what is required with a good amount of customisation to suit your needs, and support is very helpful when needed
I have used the app to collect interests ahead of a product launch. I think it is not the main use-case of the app, but it has worked great for that. I am looking forward to using it further.
Notify me! is an excellent app, that is extremely easy to use, the widget looks great, and they have incredible support. Highly recommended.
Great, quick customer service. Very easy to use and easy to install. Does what we need to notify customers of restocks!
If I could give this app zero stars, I would. When I first installed the app, the submission box had excessive white space and despite my best efforts, I could not troubleshoot on my own though I spent about a couple hours attempting to do so using custom code. I finally reached out to support. Support informed me that "we are not able to service your store according to our terms of service, due to the type of products you are selling." The "types of products" that my store sells are merchandise with a liquor license pending to sell wine but okay. Huge waste of time. Uninstalled and found a much better experience by using "Alert Me! Restock Alerts." Their product actually functions out of the box so that's a win.
Hello Brian, I sincerely apologize for the inconvenience. I empathize with you because we didn't let you know about the restrictions at the time of installations and you have every right to write this review. Our team has reached out to you and hope you will choose to reply to our emails. Product restrictions is based on our terms of service (Found here: https://www.hengam.io/terms-of-use/) which has many mutual product restrictions with apps like Shopify markets. A major reason for this is if our SMS restock notifications include certain keywords, our SMS messages may face delivery issues on some operators and countries which may hurt many other Shopify stores using our app. We understand the frustration and will work on making our guidelines clearer within the app and letting stores know whether they will be unable to use the product at the start. About the issue regarding white space, every store is different and we customize the designs for each store with a click of the button to match your theme. Unfortunately in your case, our customer success representative couldn't help as your store was not within our terms of use. We're glad you found a solution that fits your needs. Thank you for your feedback, and we wish you success with your store. Zara, Customer Sucess Lead
Very helpful customer service. Thank you Delaram for the swift action in customising the button placement. Will continue testing this app to see if it fits our needs.
Ils sont très réactifs, ils ont tout arrangés très rapidement un soucis que j'avais, très contente du service ! Merci
Support is quick to respond and solved all of our concerns within minutes. Highly recommend this app!
Great idea for the app but i am cancelling as i feel like the constant emails of upgrading and the action required emails are very off-putting. I feel like no matter what plan you are on, they will tell you its not good enough until you are on the highest one.
Thank you so much for your feedback, and we’re truly sorry that the emails came across as off-putting. Our goal with those emails is to provide users with recommendations and guidance tailored to their needs, helping them unlock more value from the app. However, we completely understand how this might feel overwhelming, and we deeply apologize if it affected your experience. We genuinely appreciate your honesty—it helps us improve. Since receiving feedback like yours, we’ve made adjustments to how and when we communicate with users to ensure it’s more helpful and less intrusive. Your input has been incredibly valuable in shaping these changes, and we hope it makes a difference for others. Thank you again for trying our app and sharing your experience. We’re always here if you decide to give us another shot in the future!
Easy to setup and fit perfectly to the design of your page. Great support to help you if by anychance you need it ! Finally, Instant profit with ROI easily manageable !
Great! We loved working with Moshen. Super quick and really helpful. Made the app look great in seconds
This was an amazing customer service experience. She set me up in no time and had it styled and positioned just right.
Fives Stars - This is a great app and great customer support that is working really well for us so far.
I was hesitant to install this at first with the number of 5 star reviews, but it's definitely well-warranted and they have outstanding customer support. I have been working with Mohsen over the past few weeks and he has been extremely helpful and very pleasant to work with. They made some customizations to my widget, answered a million+ questions that I had, and I don't think that there was a feature that I asked about that was not included. There are some features that I didn't see at first (like the ability to click a product and manually send an e-mail for that product), but that was because there weren't any product sign-ups. Once they started coming in, I saw this and a few other features were available. I would definitely recommend this app!
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