Notify Me! Back in Stock Alert
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This app and its customer service are excellent! The response time is incredibly fast, and the staff are friendly and helpful. The app fits in seamlessly with our website. The back end is easy to navigate and understand, and the features are impressive. We had a slight glitch and they were able to fix it in no time. Overall, we are very pleased with our experience.
WOULD NOT RECOMMEND. CHARGED ME WITHOUT MY KNOWLEDGE. I DOWNGRADED WHEN I NOTICED AND THEY STILL HAVE A SCHEDULED CHARGE! EVEN THOUGH THEY "CONFIRMED" IT WAS DOWNGRADED. THEY ALSO CLAIMED THEY HAVE REFUNDED ME YET I HAVE NOT SEEN A SINGLE DOLLAR FROM THEM AND MY BANK STATES THEY HAVE NOT ISSUED A REFUND. BEWARE!!!!!!!!!! SCAM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Hello, I'm truly sorry for the distress and confusion caused regarding the charges. Please let me address your concerns directly: Unauthorized Charges: As a part of the Shopify platform, we don’t have the capability to charge our merchants without their explicit selection and approval of a plan. Scheduled Charge Post-Downgrade: Shopify charges merchants at the end of their billing cycle, even if they cancel their plan. We, therefore, schedule charges until the end of that billing cycle to allow users to fully utilize the plan they're already set to pay for. If any user prefers not to continue until the end of the cycle, they can reach out to us, and we'll process the refund and cancellation immediately. Refund Delays: We have indeed issued a full refund from our side. The speed at which the refund processes can vary based on individual banks and Shopify's processing time. I understand the concern and frustration this can bring. We genuinely value your trust and feedback. Our team is keen on assisting you further, and we hope you'll choose to reply to our outreach for a swift resolution. Wishing you all the best with your business. Warm regards, Zara, Customer Success Lead
We were able to easily & successfully install the app on our Shopify store. The customer service team was A+. Our agent was informative, quick with answers and most importantly--extremely patient & polite. We are optimistic the app performance will also measure-up and deliver positive results.
Amazing service, helped me integrate and match my style in under 6 minutes!! Very rarely do you get service this good.
very nice support team and very good app to avoid losing the leads of the customers interested in limited stock products!
They have been very helpful, transitioning from one back-in-stock app to theirs. They have helped us to export all the subscriptions from our previous app to the Notift me! App.
Very easy to install and the team was helpful in making this seem like a natural extension of our current site so it looks and functions as part of the site rather than feeling like an add on app. Thank you for your help!
Great app, great support! Mohsen helped me as soon as I installed the app. It is easy to navigate and customize, just what I needed for my shop.
Great experience! Quick response and actioned what was needed very quickly! Happy to keep working with these guys!
What great customer service! I installed the app and within minutes Nareh reached out via chat and asked if we liked the layout. She offered different suggestions and was so easy to work with! We look forward to referring friends to this app! Thanks so much!
Melika has been nothing but helpful in setup :) Answers to all questions and nothing is too much trouble
This app sets to be a game-changer for us. We're aiming to streamline our inventory notifications, sending out alerts to customers the moment an item is back in stock - no more manual tracking! We're really looking forward to see how this works for us and our customers. We ran into a small snag with button placements upon install but were amazed at the app's support service. A shoutout to Melika for the swift response on a Saturday of all days, fixing our issues in record time, around 15 minutes from contact to be honest. This app truly stands out with its robust functionality and TOP-TIER support, setting a new standard for app customer service! If only all customer support was this easy!
I would give a 5-star rating without hesitation. Their service has been exceptional and prompt. Well done, Notify Me! And thanks again, Nareh!!!
The best customer service that helped me install everything and even fixed my csv upload for me. Still in my trial, but def thinking about staying. Great app!
Notify Back in Stock is an excellent app that helps businesses manage and track customer demand for out-of-stock products. Great solution for eCommerce businesses looking to increase their sales and customer satisfaction.
Just installed this app and already their customer support team was incredible. Quick to respond, efficient at fixing an issue and answering my questions. A great introduction to this new app that is sure to help my shop's efficiency.
This app was exactly what I needed but initially, the widget wasn't working right away. The chat support was SO helpful and fixed my issues as fast as they could! Definitely solved the problem but mostly, Nareh and the rest of the chat support team went out of their way to make sure the issue was resolved. 10/10 experience.
great service and easy to use app, looking forward to see the results on the website. had someone contact me when the app was installed to make sure i didnt have any questions
Great app and excellent customer support. Melika went above and beyond to help me get my widget styled exactly how I wanted it!
WONDERFUL SERVICE! Thank you! I asked for help to customize the format of the app and notifications to ensure it looked on-brand in my store and they were more than happy to help meet my needs!
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