All reviews

Rating Breakdown

  • 5
    88% (2,663 ratings)
  • 4
    2% (65 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (26 ratings)

Reviews with Text

  • 94% (2,617)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 3, 2025

easy to use and install on your own. I also chatted with Mason, a chat rep who was responsive and making sure that my request met my satisfaction

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

Grace helped us out amazingly. She was sweet and incredibly patient! Amazing Service!!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

Great customer service, Grace was super helpful and quick to reply!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

Outstanding support!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

So far so good, but we are just a few days in on the Standard Plan. I think there is a 3% fee applied to pre-orders, which is a bit steep for us, so we just use the app for Back in Stock notifications and that works very well. I stuggled to use the app to strat with, but Miles in support quickly got me up to speed, so that part is faultless. All in all I am please we got this app and are using for the notifications. I think that will more than pay for itself.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

Using app

10 months

Total reviews

3

Average rating

2.3

5 / 5 Share

Nov. 30, 2025

対応が素晴らしい! Graceさん他、色々な担当者の方々に対応して頂きました。 迅速かつ丁寧。ありがとうございました!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 29, 2025

It is rear to find a kindness so genuine and effortless. That was Grace, patient, kind and thoughtful. Your hep was exactly what I needed because I was feeling the stress and frustration of a learning curve. Thank you for your kindness.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2025

I didn't personally start the enquiry as that was my website designer. I read the conversation and I was happy for all the help. Thank you guys!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2025

I had an amazing experience with Nareh. I had accidentally selected a yearly plan which end up cost $900CAD. Narah ensured that I received a refund within 24 hours and offered ma a much affordable plan. I've been using this app for over 4 years and very happy with it. Thanks you for an amazing service.

Using app

Almost 5 years

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 28, 2025

The app offers a free plan that perfectly accommodate our needs as a small business. Special thanks to Sam from customer support, who was super kind and helpful!

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 28, 2025

Great customer support and really easy to set up.

Using app

37 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2025

Super god app, meget brugervenlig. Perfekt, hurtig og god service på chatten :)

Using app

1 minute

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2025

Using app

About 2 years

Total reviews

7

Average rating

5.0

4 / 5 Share

Nov. 27, 2025

Really good how it allows people to sign up per size, little bit expensive to get access to peoples emails though. Pearl from customer support was very useful though and responsive!

Using app

6 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 26, 2025

The customer service here is fantastic! had a sudden issue and I panicked but Grace completely calmed me down, talked me through my issue, handled it quickly, and was an absolutely pleasure to work with! It’s not too common to come across someone with so much patience. Thankful for all the help!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2025

Rick has been a great help in helping me customize the app in the way I want and is friendly and enthusiastic. Thank you Rick!

Using app

2 days

Total reviews

5

Average rating

4.6

5 / 5 Share

Nov. 25, 2025

Grace was such a fantastic level of support. From installing the app, through to messaging me from the get go on how to navigate and make the page work effectively. I had one product I wanted for pre -order, and Grace was able to fix the page and guide me through it. This is probably the most hands on customer support i've received through an App uploaded to Shopify.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2025

simple set up, great look and insanely good customer service

Using app

About 1 hour

Total reviews

1

Average rating

5.0