Notify Me! Back in Stock Alert
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Pearl was super helpful and quick to respond. The app was easy to install too. Highly recommend this app.
So glad Pearl could get you sorted out quickly! She is genuinely great at what she does and we will make sure she hears about this. Thrilled the install was smooth too since we work hard to keep that experience as painless as possible. Welcome to the Notify Me family, Little Modern Reader. We are rooting for your store!
Great App and even better support! Aeron was incrediblypatient, efficient, and went above and beyond to help me set everything up and customize it for my Shopify store. He made the whole process easy and stress-free. Really appreciate the excellent customer service. highly recommend!
What a wonderful thing to read! We are so glad Aeron could make the setup and customization process feel easy and stress free for you. He truly loves helping merchants like Cosmic Harmony Jewelry get everything just right, and your kind words will mean the world to him. We appreciate your recommendation and look forward to supporting your store for a long time to come.
The team is extremely helpful, and the app is excellent. Nilou was especially helpful in making all the necessary customizations to ensure everything matched my theme perfectly.
We love hearing that Nilou was able to get everything looking just right for The Mayfair Hall. Seamless theme customization is exactly what our team is here for, and your kind words mean a lot to us.
Sam was very helpful in supporting us in the onboarding process. He reached our proactively with ideas on how to support us and offered us help in customizing back in stock emails.
What a wonderful start to your journey with Notify Me! We are so glad Sam could make your onboarding experience feel supported and personal. Proactive outreach and custom email setup are exactly the kind of hands on care we want every merchant to experience. Welcome to the Scandinavian Settler family, and we look forward to helping your back in stock notifications drive real results for your store.
I'm new to the app and needed troubleshooting. I got a very timely response through the online chat with Grace who helped me solve my problem.
Getting started with a new app should never feel overwhelming, and we are so glad Grace was there to sort things out for you quickly. We will pass your kind words along to her!
pearl was very helpful! 10/10. Lovely gal. I will say though, I do think the app is a little pricey at $29 AUD a month for a small business.
We will pass your kind words along to Pearl straight away, she will be thrilled to hear this! We completely understand that pricing is a real consideration for small businesses, and we genuinely appreciate you sharing that feedback. It helps us make better decisions. We hope the value Notify Me! brings continues to feel worthwhile, and Pearl and the team are always here if you need anything.
Brillant - no Ai help which was fab , thank you Pearl x
Pearl will be so pleased to hear this, Finley & Beau! Real human support makes all the difference, and we would not have it any other way.
Pearl was amazing and extremely helpful to deal with! She went above and beyond to make sure that I was helped. Thank you!! :)
It means so much to hear that Pearl made such a positive impression on you! She truly exemplifies the standard we hold our whole support team to, and we will make sure she knows her effort is appreciated. We are glad you are set up and taken care of. The She z Royalty Collection deserves nothing less than above and beyond service!
Mason i have checked and verified it. well done. The setting is really amazing and matching to our brand theme. thank you so much for your valuable support. truly appropriated
What a wonderful message to receive, Catwalk Hub! We are so glad Mason could help you get everything set up beautifully and that the settings align so well with your brand theme. That kind of seamless, on brand experience is exactly what we aim for. Your kind words mean a lot to the whole team and we will be sure to pass your appreciation along to Mason directly.
Aaron was so quick to help me! Solved my small issue right away. This app is great.
What wonderful words to share, Elizabeth! We are so glad Aaron could jump in and get things sorted out quickly for you. Speedy, effective support is something our whole team genuinely cares about, and it means a lot to hear it made a difference. We hope Notify Me! continues to be a great fit for your studio!
So I had a Billing problem and was told it would be taken car of, well it wasn't. I found out when i got home from work and was furious and so upset until I talked with a Notify me Assistant nby the name of Grace ! She held my hand and walked me threw the options of fixing it I was leary at first and she reassured me she was there to help take care of my problem immediately and that's what she did ! I am very grateful i got her and not another person . By the time we were done I told her she needs a raise and the she was very patient and understanding and did a great job helping me with my problem, thanks again Grace Your A Winner !
What a rollercoaster ; and we're so glad it ended the way it did! We're truly sorry the initial billing issue wasn't resolved as promised; that's on us and we understand the frustration. But Grace? She's exactly the kind of teammate we're proud to have. We'll absolutely make sure she hears your kind words , a raise request from a customer carries serious weight!
Very helpful support with near instant response.
We love hearing this, Luxe Du Jour! Fast, helpful support is something we genuinely prioritize, so knowing it made a real difference for your store means a lot to us. Our team is always just a message away whenever you need us. We're glad to have you with us!
Amazing support and good features to use. Looking for more add ons in future.
PERFEKT SERVICE! SÅ HJELPSOMME!
Tusen takk, Eline! Det betyr så mye for oss å høre at du opplevde servicen som perfekt og at teamet vårt virkelig hjalp deg. Vi jobber hardt for å gi alle butikkeiere den støtten de fortjener, og tilbakemeldinger som din minner oss på hvorfor vi elsker det vi gjør. Vi er alltid her hvis du trenger oss igjen!
Very good! Aaron was a big help!
Aaron will be thrilled to hear this! We are glad he could make your experience a great one and we look forward to supporting EASYPREP whenever you need us.
Amazing experience! With better than beyond customer support. My guy was named Miles. Very impressed.
Miles is going to walk into the office tomorrow not knowing he is basically famous now. We are so glad your experience with him left such a strong impression, and honestly "better than beyond" might be the highest praise we have ever seen. The whole Notify Me team appreciates the kind words, KneeHab Academy. We will be sure to pass them along to the man of the hour!
Even though I am still on the lite version, it is working great for me. I had a small issue recently and received prompt support and help from customer service. Harry was very helpful and delivered excellent customer service. Thank you!
Hearing that the Lite plan is already delivering real value for your business means a lot to us. We will be sure to pass your kind words along to Harry, as he truly exemplifies the support experience we work hard to provide every customer.
Great customer service even for free tier, first time user. Sam took a look at my page unprompted, and helped me clean up the widget placement and set the low stock threshold.
So glad your first experience with us was a great one, Blind Heart Co.! We truly believe every store deserves solid support no matter what plan they are on, so hearing that land well for a first time user genuinely makes our day. Welcome to the Notify Me! family and we are rooting for your store every step of the way!
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