All reviews

Rating Breakdown

  • 5
    88% (2,663 ratings)
  • 4
    2% (65 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (26 ratings)

Reviews with Text

  • 94% (2,617)
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5 / 5 Share

Nov. 25, 2025

Very helpful and gave good advice. Easy to use and set up

Using app

35 minutes

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 24, 2025

Customer Service is very quick and efficient.

Using app

3 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 24, 2025

easy to use app, and fantastic customer service.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 24, 2025

Great Support from Miles!

Using app

About 3 hours

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 23, 2025

Pearl was so helpful

Store

NOM*d

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2025

Contact réactif avec Mason mon problème a été résolu rapidement. Encore merci à lui.

Store

Loïcia

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 21, 2025

The support was great, and right on time. Very helpful. We are nearly friends now

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2025

The app is great, no bugs and speedy and effective support! The only downside is the price, because it's so full-featured. We are switching to a more bare-bones app that better suits our needs (only back-in-stock requests).

Using app

Over 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 21, 2025

great app, there was a small problem and Miles helped me fix it right away. Very good!

Using app

About 2 hours

Total reviews

11

Average rating

4.6

5 / 5 Share

Nov. 20, 2025

Using app

2 months

Total reviews

12

Average rating

5.0

5 / 5 Share

Nov. 20, 2025

Good help, love the app. Thanks!

Using app

30 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2025

Very happy with the experience so far. New to the app but the set up was easy. Ran into one small issue and the support team was super quick to help out. This seems to be a huge improvement over the functionality we had previously.

Using app

About 1 hour

Total reviews

7

Average rating

4.9

5 / 5 Share

Nov. 20, 2025

Sweet and simple. Does the job

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

1 / 5 Share

Nov. 19, 2025

Was a great back in stock notification app now they add all these other things that I wont use and want me to pay 200.00+ a year for an app that I wont use 75% of. They should separate the addon stuff and let us pay for what we want to use. Also they wont let you change to any of the lower advertised prices such as the free or the Kickstart plan they only allow the mid to higher tiers to subscribe to. So I guess there are other apps out there.

Store

A1 Swag

Using app

Over 2 years

Total reviews

3

Average rating

3.7

5 / 5 Share

Nov. 19, 2025

Grace was really helpful and solve the widget position right away!

Store

HOZZKO

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

I'd been using the free version of this app for sometime and have been happy with it. I decided to upgrade with the black priday promo. Pearl has been helping me and after I upgraded, offered to update colors to make the app cohesive with my shop. I love it! Thank you Pearl!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

Just picked up the app today and very pleased to already be running our first preorder and have the design all set for our store. Support has been fantastic. Miles walked me through some design changes, and help on getting the preorder setting right, when I was having trouble. And went above and beyond making sure everything fit my store theme.

Using app

About 2 hours

Total reviews

11

Average rating

4.4

1 / 5 Share

Nov. 19, 2025

They changed their pricing structure by increasing the price by at least 100% Don´t fall for their scam and choose some other app. The prices shown on this page is also not representing their 100$ basic plan and 500$ for their advanced plan.

Store

Usuals

Using app

Over 1 year

Total reviews

4

Average rating

4.0

5 / 5 Share

Nov. 19, 2025

Pearl, Mason and Luna were super helpful. Thank you so much guys!

Store

elemoli

Using app

29 days

Total reviews

2

Average rating

5.0

3 / 5 Share

Nov. 19, 2025

Good app, backend reporting could have been better. They recently increased prices while offering NO ADDITIONAL BENEFIT.

Using app

Over 1 year

Total reviews

3

Average rating

4.3