Notify Me! Back in Stock Alert
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WOULD NOT RECOMMEND. CHARGED ME WITHOUT MY KNOWLEDGE. I DOWNGRADED WHEN I NOTICED AND THEY STILL HAVE A SCHEDULED CHARGE! EVEN THOUGH THEY "CONFIRMED" IT WAS DOWNGRADED. THEY ALSO CLAIMED THEY HAVE REFUNDED ME YET I HAVE NOT SEEN A SINGLE DOLLAR FROM THEM AND MY BANK STATES THEY HAVE NOT ISSUED A REFUND. BEWARE!!!!!!!!!! SCAM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Hello, I'm truly sorry for the distress and confusion caused regarding the charges. Please let me address your concerns directly: Unauthorized Charges: As a part of the Shopify platform, we don’t have the capability to charge our merchants without their explicit selection and approval of a plan. Scheduled Charge Post-Downgrade: Shopify charges merchants at the end of their billing cycle, even if they cancel their plan. We, therefore, schedule charges until the end of that billing cycle to allow users to fully utilize the plan they're already set to pay for. If any user prefers not to continue until the end of the cycle, they can reach out to us, and we'll process the refund and cancellation immediately. Refund Delays: We have indeed issued a full refund from our side. The speed at which the refund processes can vary based on individual banks and Shopify's processing time. I understand the concern and frustration this can bring. We genuinely value your trust and feedback. Our team is keen on assisting you further, and we hope you'll choose to reply to our outreach for a swift resolution. Wishing you all the best with your business. Warm regards, Zara, Customer Success Lead
This app worked well initially, but for well over a year it has been highly unreliable when it comes to sending email reports. That is deeply disappointing, as without dependable email reporting the product is effectively unusable. We raised this issue on numerous occasions, only to be repeatedly told that the fault lay with our own systems — despite the fact that we use both Microsoft 365 and Google’s email platform. We persisted far longer than we should have, at significant cost to the business. In hindsight, we should have moved on after the ninth or tenth lengthy support session, as the same issue continued to occur without resolution.
Thank you for taking the time to share this. You’re right — when a core feature like automated email reporting becomes unreliable, it undermines the entire purpose of the tool. That’s especially frustrating when it worked initially and then degraded over time. Over the past year, we’ve made improvements to how reports are generated and delivered, including strengthening delivery monitoring and fallback handling to prevent inconsistent sending. Reliability in reporting is something we take seriously. We understand the experience you described didn’t meet expectations at the time, and we appreciate you documenting it clearly. If you ever decide to revisit Notify Me!, we’re available to review your setup directly and ensure everything is functioning as intended. — Notify Me! Team
Too pricey and hard to uninstall this app. Free only covers a few things. Also, the first person helping me couldn't even help me to remove the app or tell me how. There should be an uninstall button to no longer see this app in my app store.
CARÍSSIMO! tem outras opcoes mais em conta no brasil.
We understand your perspective. We recognize that in Brazil there are lower-priced alternatives available, and pricing needs to make sense for each individual business. Our goal has always been to invest in infrastructure, support, and ongoing platform improvements — but we also understand that value perception can vary by market. We appreciate the time you spent using Notify Me! and thank you for the direct feedback. — Notify Me! Team
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