Notify! Back in Stock|PreOrder
Notify Me! for pre order waitlists, low stock and wish...
Rating
4.9
feedback
3,036
chart
#1,134
All reviews
Review RSS Feed
Sept. 16, 2025
We pay for the Pro subscription, yet without any warning, our ability to send SMS notifications and use other crucial features was blocked. We were in the middle of preparing a restock campaign for a highly anticipated product, and now we can’t send notifications to our customers due to an error caused by the app. We reported the problem to support – instead of real, immediate help from a person, we were forced to interact with an unhelpful bot. Eventually, we were told we have to wait 24 hours for the technical team to respond. The only explanation provided was that ‘this might be a bug caused by the release of annual plans.’ During this waiting period, our company is losing money – we have an active social media campaign generating traffic, with all notifications ready to go out, but we can’t send them. You simply can’t rely on this app during critical moments for your store. Because of this incident, I’ll be forced to look for an alternative solution, as this situation is unacceptable and cannot happen again. I absolutely do not recommend this app – we lost time, money, and customer trust because of this issue.
Sept. 16, 2025
They helped me to fix the code very quickly, very suitable for beginners.
Thank you for your feedback! We're glad to hear that our team was able to help you fix the code quickly and that the app is suitable for beginners. If you need any further assistance, feel free to reach out!
Sept. 16, 2025
Great customer service! Thank you Pearl for your help!
Thank you for your kind words! We're so glad to hear you had a great experience with customer service. Pearl will be happy to know she was able to help! If you need anything else, feel free to reach out anytime.
Sept. 15, 2025
l'applicazione è utilissima per avvisare i clienti, e il servizio clienti è ottimo e gentilissimo.
Grazie mille per il tuo feedback! Siamo felici che l'applicazione ti sia stata utile per avvisare i clienti e che il nostro servizio clienti sia stato all’altezza delle tue aspettative. Se hai bisogno di ulteriori assistenze, non esitare a contattarci!
Sept. 15, 2025
Customer service is very good. Helped me understand the app's features and explained the details very well.
Thank you for your great feedback! We're glad to hear that our customer service helped you understand the app's features and explained everything clearly. If you have any more questions or need assistance, feel free to reach out anytime!
Sept. 14, 2025
Super responsive customer support. Dela from customer support helped resolve our issues immediately with fluid communication.
Thank you for the fantastic review! We're so glad to hear that Dela was able to resolve your issues quickly with clear and effective communication. If you need anything else, we’re always here to assist!
Sept. 13, 2025
Aliya helped me greatly, she was very engaging and enthusiastic, as well as being thoroughly helpful. She helped set up the app in record time, and took care of all my "newby" jitters very well. I appreciate her help setting up the app and am confident it will be a success.
Thank you for the wonderful review! We’re so happy to hear that Aliya provided such engaging and enthusiastic support while setting up the app. We’re confident the app will work great for you, and we’re here if you need anything else!
Sept. 13, 2025
Support team is such as rescue team, thanks for your fast response
Thank you for your kind words! We’re so glad to hear that our support team was able to assist you quickly. If you need anything else, feel free to reach out anytime!
Sept. 12, 2025
Great customer service! Pearl was very kind and was able to help me with all of my questions:)
Thank you for the wonderful review! We're so glad to hear that Pearl was able to assist you with all your questions and provide great service. If you need anything else, don't hesitate to reach out!
Sept. 12, 2025
Pearl was wonderful, so helpful and kind and helped me get my new product set up as a PreOrder! Thanks so much!
Thank you for the kind words! We're so glad to hear that Pearl was able to help you set up your new product as a PreOrder. We truly appreciate your feedback and are always here if you need anything else.
Sept. 12, 2025
Product page made no mention of a 3% fee on pre-orders. We removed our previous tech before installing this one (our mistake!) based on the many positive reviews, only to see we must pay a very hefty monthly fee to get the fees down to 2 or 1% on pre-orders. Misleading product page.
Sept. 12, 2025
I needed some quick assistance and customized changes for the pre order button. friendly customer service and efficient solution. Thanks to Miles this time!
Thank you for your great feedback! We're glad to hear that Miles provided friendly and efficient service in helping with your pre-order button customization. If you need any further assistance, don't hesitate to reach out!
Sept. 12, 2025
Miles is wonderful and assisted in setting up the notify widgets on Shopify. My experience is great so far and I reccommend!
Thank you for the fantastic review! We’re so glad to hear that Miles was able to assist with setting up the notify widgets on Shopify. We're thrilled that your experience has been great, and we really appreciate your recommendation! If you need any further help, we’re here for you.
Sept. 12, 2025
Miles is sooooo kind and helpful as always
Thank you for the wonderful feedback! We’re so happy to hear that Miles has been kind and helpful as always. If you ever need anything else, don’t hesitate to reach out!
Sept. 11, 2025
Miles responds very quickly, which makes communication smooth and easy. Overall, he is very helpful and supportive.
Thank you for your great feedback! We're glad to hear that Miles' quick responses made communication smooth and easy. We truly appreciate your kind words about his helpfulness and support. If you need anything else, we’re always here to assist!
Sept. 10, 2025
I'm not even a paying customer (Yet) as I'm setting up a new storefront and wanted to test out functionality. Purchased a custom template, had hours of issues trying to get it work and amazed after reaching out to the team how helpful they were to solve my issue and fix the necessary code to get it working. Can't wait to get my site launched and will def subscribe as the app is just what I need.
Thank you so much for the fantastic review! We're thrilled to hear that our team was able to assist you with the custom template and help resolve the issues you were facing. It's great to know the app is exactly what you need, and we can’t wait for you to launch your site! We’ll be here for any further assistance as you move forward, and we’re excited to have you as a subscriber soon.
Sept. 10, 2025
Very good! This is the best support I’ve ever seen, the agent Pearl was super attentive and helped me with everything. Thank you!
Thank you so much for your amazing feedback! We’re thrilled to hear that Pearl provided you with such attentive and helpful support. We truly appreciate your kind words and are always here if you need any further assistance.