All reviews

Rating Breakdown

  • 5
    88% (2,663 ratings)
  • 4
    2% (65 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (26 ratings)

Reviews with Text

  • 94% (2,617)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 10, 2025

Amazing service! Thank you

Store

MyDips

Using app

41 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the kind words! We're so glad to hear you had an amazing experience with our service. If you need anything else, feel free to reach out anytime!

5 / 5 Share

Sept. 10, 2025

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review.

5 / 5 Share

Sept. 10, 2025

Great customer service from Sam

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re glad to hear that Sam provided great customer service. If you need any further assistance, don't hesitate to reach out!

5 / 5 Share

Sept. 10, 2025

Helped me solve my issue quickly, Mason was great.

Store

VVC

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're happy to hear that Mason was able to resolve your issue quickly. If you need any further assistance, feel free to reach out anytime!

5 / 5 Share

Sept. 9, 2025

Absolutely Outstanding Support from Grace! I reached out for help with customising our "Sold Out" button to show “Low Stock – Enquire Now” and trigger a popup for customer enquiries — and Grace completely nailed it. Not only did she immediately understand our requirements, but she also actioned everything swiftly, clearly, and with the most delightful attitude. The button now works exactly as we envisioned, and she explained every step, including what features were in use and which to avoid (like Pre-Order). Her communication was warm, professional, and incredibly helpful truly some of the best customer service I’ve experienced. Grace, you’re a gem! Thank you for your patience, efficiency, and kindness. You’ve made this process seamless and enjoyable. Brendan @ The Stonemen

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your detailed and thoughtful review, Brendan! We're thrilled to hear that Grace was able to help customize the "Sold Out" button exactly to your needs and that her communication made the process smooth and enjoyable. We truly appreciate your kind words about her warm and professional service. Grace will be so happy to know her efforts made such an impact. If you need anything else, don’t hesitate to reach out ;we're always here to help! Thanks again, and best of luck with The Stonemen!

5 / 5 Share

Sept. 9, 2025

The best app for this use case. Grace on the customer service team is amazing!!!

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your awesome review! We're so glad to hear that our app is perfect for your use case and that Grace provided amazing customer service. If you need anything else, don’t hesitate to reach out; we’re here to help!

5 / 5 Share

Sept. 9, 2025

Had wonderful time with the support, amazing people and the app works great, just what i was looking for!

Using app

32 minutes

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 9, 2025

They're very helpful

Using app

About 1 hour

Total reviews

1

Average rating

5.0

4 / 5 Share

Sept. 7, 2025

Grace was a great help and very proactive! On my first try with it, the app seems very nice, but not necessarily the most intuitive.

Using app

About 1 hour

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 7, 2025

very good support from grace

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 7, 2025

So far very excited to use this app! Grace was right on top of everything and so helpful. Very hopeful and looking forward to learning more!!

Using app

28 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2025

Mason was very helpful

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 5, 2025

Harry was very patient and helpful!

Store

Leitly

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re thrilled to hear that Harry was patient and helpful during your experience. Providing support with care and understanding is something we value deeply, and we’re glad it made a difference for you. We’ll be sure to share your feedback with Harry—it will make his day!

5 / 5 Share

Sept. 5, 2025

Stella couldn't have been more helpful! She really helped set-up the Wishlist and Pre-Order function to match our sites aesthetics and functionalities. Thank you Stella!

Store

Rye 51

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience! We’re delighted to hear that Stella was able to set up the Wishlist and Pre-Order function in a way that matched your site’s aesthetics and functionality. She takes great pride in ensuring everything looks and works seamlessly, and your kind words mean a lot. We’ll make sure she sees your feedback; thank you again for trusting us!

5 / 5 Share

Sept. 5, 2025

Super easy to set up, does exactly what it says, and my customers love being able to get notified when something is available again. I didn’t have to mess around with complicated settings, it just worked. Support is quick to reply too whenever I had a question. Definitely worth it if you keep running out of stock or want to take preorders without stress.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

Amazing support! Grace actually customized the widget for me without me asking. This shows her genuine concern for their customers. Thank you!

Store

Koalu

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We’re so glad to hear that Grace went the extra mile and customized the widget for you proactively. Her genuine care for our customers truly shines through, and it means a lot that you noticed and appreciated it. We’ll be sure to share your kind words with her—thank you for choosing us!

5 / 5 Share

Sept. 4, 2025

Very good customer service!!

Using app

31 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re thrilled to hear you had a great experience with our customer service. Providing helpful and attentive support is something we truly care about, and your feedback means a lot to our team!

5 / 5 Share

Sept. 3, 2025

App is easy to use & just exactly what I need. I needed some help with customisation & Grace was such a lovely help with everything & answered all my questions. Would definitely recommend.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review! We’re delighted to hear that you find the app easy to use and exactly what you needed. We’re especially glad that Grace was able to assist with your customizations and answer all your questions—she’ll be thrilled to know her support made such a positive difference. Your recommendation truly means a lot to us!

5 / 5 Share

Sept. 3, 2025

Grace was amazing! Thank you so much for your help :)

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We’re so glad to hear that Grace was amazing and able to help you out. We’ll be sure to pass along your appreciation—it will make her day!

5 / 5 Share

Sept. 3, 2025

Sam was amazing. And quick - set up custom themes for back in stock and pre order within 15 mins

Using app

24 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your feedback! We’re thrilled to hear that Sam was able to quickly set up your custom themes for Back in Stock and Pre-Order in just 15 minutes. His efficiency and dedication really shine through, and we’re glad it made such a positive impact on your experience. We’ll be sure to share your appreciation with him!