All reviews

Rating Breakdown

  • 5
    88% (2,664 ratings)
  • 4
    2% (65 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (26 ratings)

Reviews with Text

  • 94% (2,618)
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5 / 5 Share

Sept. 3, 2025

Sam was amazing. And quick - set up custom themes for back in stock and pre order within 15 mins

Using app

24 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your feedback! We’re thrilled to hear that Sam was able to quickly set up your custom themes for Back in Stock and Pre-Order in just 15 minutes. His efficiency and dedication really shine through, and we’re glad it made such a positive impact on your experience. We’ll be sure to share your appreciation with him!

5 / 5 Share

Sept. 3, 2025

It was our second time getting help from Sam and both times she was wonderful! I really appreciate her assistance.

Using app

12 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re delighted to hear that Sam has been wonderful both times you’ve reached out. Consistent, caring support is something we truly value, and we’re so glad her assistance has made a difference for you. We’ll be sure to pass along your appreciation—she’ll be thrilled to hear it!

5 / 5 Share

Sept. 3, 2025

The customer service is impeccable! More than willing to assists and help navigate the set up. Very impressed and happy with the app!

Using app

28 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your amazing feedback! We’re thrilled to hear you’re impressed with the app and that our team was able to assist you with the setup. Providing impeccable service and making sure everything is easy to navigate is something we take great pride in. We’re so happy you’re enjoying the experience!

5 / 5 Share

Sept. 3, 2025

The onboarding of this app was seamless to my Shopify. Dela, one of their amazing team members, was on hand to customise all touch points so that they match my brand identity. This was all done within an hour of uploading the app. Very happy.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback! We’re delighted to hear that the onboarding was seamless and that Dela was able to customize all touchpoints to perfectly match your brand identity. Getting everything set up within an hour is exactly the smooth experience we strive to deliver, and we’re so happy you’re pleased with the result. We’ll be sure to share your kind words with Dela , it will make their day!

5 / 5 Share

Sept. 3, 2025

Pearl went above and beyond to assist me today & was so helpful & patient. Thanks again Pearl :)

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re thrilled to hear that Pearl went above and beyond to assist you and that her patience and helpfulness made a difference. We’ll be sure to share your appreciation with her, it will mean a lot!

5 / 5 Share

Sept. 2, 2025

I couldn’t be more impressed with the level of service he provided. Rick is incredibly knowledgeable, efficient, and professional. He quickly diagnosed the technical issues we were experiencing and implemented a solution with minimal downtime. What really stood out was his ability to explain complex IT problems in a way that was easy to understand. He went above and beyond to ensure everything was running smoothly and followed up afterward to confirm everything was still working perfectly. Rick is a true expert in his field and an absolute asset to any team. Highly recommend his services to anyone needing reliable and top-tier IT support!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share such thoughtful feedback! We’re thrilled to hear that Rick was able to quickly diagnose and resolve your technical issues with such professionalism and efficiency. His ability to explain complex IT matters in a clear and approachable way is a true strength, and we’re so glad it made your experience smooth and stress-free. We’ll be sure to share your praise with Rick, your words will mean a lot to him. Thank you again for the high recommendation!

5 / 5 Share

Sept. 2, 2025

The app is very easy to use and does exactly what I need. What really impressed me was the customer service – they are absolutely top-notch! I had an issue I couldn’t figure out myself, but they solved it very quickly and efficiently. The live chat support is such a great feature and makes everything so much easier. Highly recommend!

Using app

26 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your amazing feedback! We’re delighted to hear that you find the app easy to use and that it meets your needs perfectly. It’s especially wonderful to know that our customer service team impressed you by resolving your issue quickly and efficiently. We’re glad the live chat support made things even easier, that’s exactly what it’s there for! Your recommendation means a lot to us, and we truly appreciate your support.

5 / 5 Share

Sept. 1, 2025

I've been using NotifyMe for our e-commerce store and the customer support has been exceptional. Nilou was incredibly helpful and quick to respond when I needed assistance customizing and setting up our "notify me when back in stock" buttons. When we encountered some technical issues with the buttons not working properly, Nilou provided amazing support and walked me through the troubleshooting process step by step. Their responsiveness and expertise made all the difference in getting everything running smoothly again. As a business owner, having reliable customer support is crucial, and NotifyMe delivers. The team clearly cares about their customers and goes above and beyond to ensure everything works perfectly. Highly recommend this app for anyone needing inventory notification functionality!

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your detailed and thoughtful feedback! We’re thrilled to hear that you’ve had such a positive experience with Notify Me and that Nilou was able to provide quick, helpful, and step-by-step support in setting up and troubleshooting your “back in stock” buttons. Reliable customer service is something we take great pride in, and it’s wonderful to know it’s making a real difference for your business. We’ll be sure to share your kind words with Nilou and the team , they’ll be delighted! Your recommendation means a lot to us.

5 / 5 Share

Sept. 1, 2025

We had a hard time finding out how to manage the pre-order buttons on the products but the chat and Dela was such a good help so we finally got buttons working. Thank you!!

Using app

22 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We’re so glad to hear that Dela and our chat support were able to help you get the pre-order buttons working smoothly. It’s always our goal to make things as easy as possible, and we’re thrilled everything is now up and running for you. We’ll be sure to share your appreciation with Dela , it will mean a lot!

5 / 5 Share

Sept. 1, 2025

Setup was very easy. Pearl was super fast to get in touch and answer all my questions and assist with customisations. Highly recommended

Store

Nomadz

Using app

21 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind feedback! We’re delighted to hear that the setup was easy and that Pearl was able to quickly connect with you, answer your questions, and assist with your customizations. We’ll be sure to share your appreciation with her, it will make her day! Your recommendation means a lot to us.

5 / 5 Share

Aug. 29, 2025

I have spoken to Grace. She assisted me with the customization of my page. She was very kind and competent. Appreciate it!

Using app

40 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re so glad to hear that Grace was able to assist you with your page customization and that her kindness and competence made the experience a great one. We’ll be sure to pass along your appreciation to her, it will mean a lot!

5 / 5 Share

Aug. 29, 2025

Using app

About 19 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review.

5 / 5 Share

Aug. 29, 2025

atendimento impecável!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Muito obrigado pelo seu feedback! Ficamos felizes em saber que você considerou nosso atendimento impecável. Nosso time se dedica para oferecer sempre a melhor experiência, e seu reconhecimento significa muito para nós!

5 / 5 Share

Aug. 29, 2025

Easy to use app, great free option to test and get started and a truly impressive service by Miles. We got offered a free widget redesign to fit our design pro-actively. Just amazing!

Using app

About 20 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback! We’re delighted to hear that you find the app easy to use and that the free option helped you get started smoothly. It’s fantastic to know that Miles impressed you with proactive support and a free widget redesign to match your design. We love going the extra mile for our users, and your kind words mean a lot!

5 / 5 Share

Aug. 29, 2025

Miles was great!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re so glad to hear that Miles was great and able to support you. We’ll be sure to share your kind words with him, it will make his day!

5 / 5 Share

Aug. 28, 2025

Great app and fantastic customer support. Very Happy! Stella was extremely helpful and was very efficient with making things happen for me

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re thrilled to hear that you’re happy with the app and our customer support. It’s wonderful to know that Stella was able to assist you efficiently and make everything happen smoothly. We’ll be sure to share your appreciation with her, it will mean a lot!

5 / 5 Share

Aug. 28, 2025

Had a great experience and customer service was great!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your feedback! We’re so glad to hear you had a great experience and that our customer service met your expectations. Your support means a lot to us!

5 / 5 Share

Aug. 28, 2025

Absolutely brilliant app! Notify! Back in Stock | PreOrder has made managing my store so much easier. A special shoutout to Stella on the help chat, she was FAB! She went above and beyond, bending over backwards to make sure everything was set up perfectly. Couldn’t have asked for better support. Highly recommend both the app and the team behind it!

Store

Ovatect

Using app

About 20 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your amazing feedback! We’re delighted to hear that Notify! Back in Stock | PreOrder has made managing your store easier and that Stella provided such outstanding support. Going above and beyond to make sure everything is set up perfectly is exactly the experience we strive for, and we’re thrilled it made a difference for you. We’ll be sure to pass along your kind words to Stella, it will mean the world to her. Your recommendation of both the app and our team truly means a lot!

4 / 5 Share

Aug. 28, 2025

Good expérience, stella is very kind with me and my team, good job!

Store

Vestude

Using app

7 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Aug. 28, 2025

J'ai été agréablement surpris du service client offert sur Notify. Je remercie chaleureusement "Pearl" qui a été tout à fait remarquable. Je conseil fortement d'en prendre soin. Si tout le monde pouvez être aussi disponible et bienveillante :)

Store

Bledi

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Merci beaucoup pour votre retour si positif ! Nous sommes ravis d’apprendre que notre service client vous a agréablement surpris et que Pearl a su vous apporter une aide remarquable. La disponibilité et la bienveillance sont au cœur de nos valeurs, et c’est un plaisir de savoir que vous l’avez ressenti. Nous ne manquerons pas de transmettre vos remerciements à Pearl, cela lui fera très plaisir !