All reviews

Rating Breakdown

  • 5
    86% (2,386 ratings)
  • 4
    2% (61 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (22 ratings)

Reviews with Text

  • 95% (2,353)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 1, 2025

very helpful! melissa is great!

Using app

5 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We're so glad to hear that Melissa was able to help you. We truly appreciate your support, and we'll be sure to pass on your kind words to her!

4 / 5 Share

May 1, 2025

Good customer service from Miles & Nareh. Prompt follow up and communication! The App provides overall, good value and functionality. I wish the export report had some things formatted differently, but not a huge deal.

Using app

5 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for your great feedback! We’re thrilled to hear that Miles and Nareh were able to provide excellent customer service with prompt follow-up and communication. We also appreciate your comments about the app’s value and functionality. We’ll definitely take note of your suggestion regarding the export report formatting to make improvements in the future. If you need any further assistance, don’t hesitate to reach out—we’re always here to help!

5 / 5 Share

May 1, 2025

Super great help (from Mason)

Using app

Over 1 year

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We're so happy to hear that Mason was able to assist you. We truly appreciate your support and will be sure to share your kind words with him!

5 / 5 Share

May 1, 2025

Mason has been a great help—we’re currently trying out the app, and the first steps are going smoothly so far

Store

Gohobi

Using app

29 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback! We're thrilled to hear that Mason has been able to help and that your first steps with the app are going smoothly. If you have any more questions or need further assistance, feel free to reach out. We're here to support you!

4 / 5 Share

May 1, 2025

The app is working as expected. Just received great support from Pearl. Thanks

Using app

About 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your feedback! We’re glad to hear the app is working as expected and that Pearl provided you with great support. We truly appreciate your kind words, and if you ever need further assistance, we’re always here to help!

5 / 5 Share

May 1, 2025

Great app extension to manage a succesful online store. We use both the Out of stock and Pre Order functionality, and have had no issues. Support is brilliant too, and what they cannot fix right away is made into feature requests. Thanks, Miles for your continued support.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your fantastic review! We're so glad to hear that the Out of Stock and Pre Order functionalities are working well for you and that our support has been helpful. We truly appreciate your feedback and are happy to know that Miles has been providing great support. If you ever need anything else or have more feature requests, we're here to help!

5 / 5 Share

April 30, 2025

We've found Notify Me to be very useful. Our entire store was pre-order only for a few months, while we waited for our first shipment, and the app enabled us to generate sales during that time. The app support is also very prompt and friendly – big thanks to Melissa in particular for helping us resolve an issue we were having!

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback! We're thrilled to hear that Notify Me helped generate sales during your pre-order phase. It's great to know that Melissa was able to assist you and resolve the issue quickly. We truly appreciate your support, and if you need anything else, don't hesitate to reach out. We're always here to help!

5 / 5 Share

April 30, 2025

Great app, great onboarding. A warm special thank you goes to Nareh who made the onboarding experience extra special! Thumbs up!

Using app

About 1 hour

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your fantastic review! We're so glad to hear that you had a great onboarding experience with the app. A big shout-out to Nareh for making it extra special! We truly appreciate your kind words and support. If you need anything else, don't hesitate to reach out. 😊 Thumbs up to you too!

4 / 5 Share

April 30, 2025

This app was very easy to set up, I am on the LITE version to try it out now and as soon as I turned it on it automatically connected me to a live assistant to make sure it is set up properly on the site. Nareh helped very quickly and did a great job communicating with me which settings to change on my end. Nareh also ensured the widget looked how i wanted on display settings, which was great. Holding off on a 5th star until I can see whether these functions will be robust enough but 5 stars for customer service.

Using app

25 minutes

Total reviews

1

Average rating

4.0

5 / 5 Share

April 29, 2025

Really good app and the team is great, Nilou was able to do specific custom requests for me and even helped me out by unlocking a custom feature that was locked.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your amazing feedback! We're so glad to hear that the app is working well for you, and that Nilou was able to assist with your custom requests and unlock the feature you needed. We truly appreciate your support and are here to help anytime you need further assistance!

5 / 5 Share

April 29, 2025

Super easy to get in touch and troubleshoot any issues! Stella was incredibly helpful and quick to fix and update the Notify button on my site. She also went the extra mile to figure out why one of my styles wasn’t triggering automatic updates — and resolved it right away. Excellent support!

Using app

Over 1 year

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for your wonderful review! We're so happy to hear that getting in touch with us was easy and that Stella provided such excellent support. It's great to know she was able to fix the Notify button and go the extra mile to resolve the style issue. We truly appreciate your kind words and are here whenever you need further assistance!

5 / 5 Share

April 29, 2025

Great help from Miles!

Using app

About 20 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're so glad to hear that Miles was able to assist you. We really appreciate your support, and we'll be sure to pass along your kind words to him!

5 / 5 Share

April 29, 2025

Mason is the best! Fixed my entire issue in minutes and was helpful and personable along the way. Absolutely won a customer for life with this app and their customer service. Thanks Mason!

Using app

3 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that Mason was able to resolve your issue quickly and provide such excellent service. We're so happy to have you as a customer for life! A big thank you to Mason as well for making your experience so positive. If you ever need anything, we're here to help!

5 / 5 Share

April 29, 2025

It was fast that Dela came online to assist and clear the error of being flagged by AI error. She also took the initiative to propose an improvement. Highly appreciate her attention for details.

Using app

26 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your thoughtful feedback! We're so glad to hear that Dela was able to assist you quickly and resolve the AI error. It's great to know she also took the initiative to propose an improvement. We truly appreciate her attention to detail and are grateful for your kind words. If you need anything else, feel free to reach out anytime!

5 / 5 Share

April 29, 2025

Ottimo anche il servizio e l'assistenza!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Grazie mille per il tuo feedback positivo! Siamo felici che tu sia soddisfatto sia del nostro servizio che dell'assistenza. Se hai bisogno di ulteriori aiuti, non esitare a contattarci. Siamo sempre qui per te!

5 / 5 Share

April 28, 2025

Great support, still in set up stage but so far am loving the experience!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're so glad to hear that you're enjoying the experience so far, even while in the setup stage. If you need any help along the way, feel free to reach out – we're here to support you!

5 / 5 Share

April 25, 2025

Emma single handedly changed my POV on customer service in the digital world. We all hate dealing with details and long wait times and unanswered questions that never get solutions - I was genuinely blown away by how quickly and simply she helped me set up this app. I am a designer and all these business "to-do's" really annoy me, I wish I had an Emma for the rest of my business!!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Wow, thank you for such a fantastic review! We're thrilled to hear that Emma made such a positive impact on your experience. It's great to know she was able to help you quickly and efficiently, especially when dealing with those business "to-do's." We truly appreciate your kind words and wish we could clone Emma for all your needs! If you ever need further assistance, we're here to help.

5 / 5 Share

April 25, 2025

We tend to break stock frequently since our product is handmade and so this app has proven to be a life saver to avoid manual work of letting users know when a product is available again and even getting users to pre purchase. Also the customer support team is super pro active and very fast to answer, in our case it was Emma. Can't recommend this app enough.

Using app

About 1 hour

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review! We're thrilled to hear that the app has been a lifesaver for your handmade products and has helped streamline your process. It's great to know that Emma provided such proactive and fast support. We truly appreciate your recommendation and are always here to assist you whenever needed. Thanks again for your kind words!

5 / 5 Share

April 25, 2025

Amazed with this app and team that helped me configure it! Pearl assisted me with every question I had as well adjusted the button to work and look the way I needed it on my store! Thank you guys

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your amazing feedback! We're so glad to hear that Pearl was able to assist you with all your questions and help configure the button to fit your store's needs. We truly appreciate your support, and we're always here to help if you need anything else. Thanks again!

5 / 5 Share

April 24, 2025

Using app

About 24 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your Review!