All reviews

Rating Breakdown

  • 5
    88% (2,664 ratings)
  • 4
    2% (65 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (26 ratings)

Reviews with Text

  • 94% (2,618)
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5 / 5 Share

Aug. 7, 2025

great customer service - even helped upgrade my settings to be more on brand :) the extra step always helps! thank you so much

Using app

2 months

Total reviews

9

Average rating

4.9

Developer Reply

Thank you for your wonderful feedback! We’re so glad our team could not only support you but also help fine-tune your settings to better match your brand. Going the extra step is what we love to do, and it’s great to hear it made a difference for you!

5 / 5 Share

Aug. 6, 2025

Pearl's customer service was fantastic in the chat, helping me work through the set up of parts of the App.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We’re thrilled to hear Pearl was able to provide fantastic support and guide you through the setup process. We’ll be sure to pass your feedback along to her—it’ll mean a lot!

5 / 5 Share

Aug. 6, 2025

was super fast and fixed our issue where we had a prebuilt rule to show out of stock when inventory of a product was less than 5. support team was able to separate the pre-order button from the out of stock behavior

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your experience! We’re so glad our support team was able to quickly resolve the issue with your prebuilt rule and separate the pre-order button from the out-of-stock behavior. It’s great to hear everything is now working just the way you need—our team is always happy to help!

5 / 5 Share

Aug. 6, 2025

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review.

5 / 5 Share

Aug. 6, 2025

Using app

About 3 hours

Total reviews

10

Average rating

3.9

Developer Reply

Thank you for your review.

5 / 5 Share

Aug. 6, 2025

The app is perfect for us and we've been using it for a while now. We've never had any problems. I made a request and Niluo immediately took care of my special request and did exactly what I wanted. Super customer service and super app. I can only recommend it.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback! We’re thrilled to hear the app has been working perfectly for you and that you’ve had such a smooth experience over time. It’s great to know Nilou was able to take care of your special request so quickly and exactly as you wanted—we’ll be sure to share your kind words with her! Your recommendation means the world to us.

5 / 5 Share

Aug. 5, 2025

Aliya was very helpful with the process of getting the widget on to the website!

Using app

28 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re so glad to hear Aliya was able to help you with getting the widget set up on your website. We’ll be sure to pass along your kind words to her—it’ll mean a lot!

5 / 5 Share

Aug. 5, 2025

Miles was excellent! Went above and beyond to get me going! 5/5!!!

Store

WYNONA

Using app

40 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your amazing feedback! We’re thrilled to hear Miles went above and beyond to get you up and running. We’ll be sure to share your kind words with him—it’ll absolutely make his day!

5 / 5 Share

Aug. 4, 2025

muy buen soporte, Pearl fue de gran ayuda!

Using app

17 days

Total reviews

2

Average rating

5.0

Developer Reply

¡Muchas gracias por tu comentario! Nos alegra saber que recibiste un muy buen soporte y que Pearl pudo ayudarte con todo lo que necesitabas. Le compartiremos tus palabras, ¡seguro le harán el día!

5 / 5 Share

Aug. 4, 2025

Nilou was incredibly helpful throughout the setup and customization process—super patient and knowledgeable! This app has been amazing for keeping our customers in the loop, and it’s already helping us improve both sales and workflows effortlessly. Highly recommend!

Using app

36 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your amazing feedback! We’re thrilled to hear how helpful Nilou was during the setup and customization process, and that you found her patience and knowledge valuable. It’s wonderful to know the app is already making a positive impact on your sales and workflows. Your recommendation truly means a lot to us!

5 / 5 Share

Aug. 4, 2025

I recently upgraded my plan to unlock more of Notify Me features. Mason who helped me out was delightful, incredibly patient and thoroughly guided me through the entire process. His assistance has ensured that I can maximise my use of the app, and I'm particularly excited to start using the PreOrder function soon. Awesome customer service!!

Store

ADJOAA

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience! We’re delighted to hear Mason was able to guide you through your upgrade with patience and care—it’s great to know his support helped you make the most of the app. We’re especially excited for you to start using the PreOrder function and can’t wait to see the value it brings to your store. Awesome customers like you make what we do so rewarding!

5 / 5 Share

Aug. 3, 2025

really helps alot

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review.

5 / 5 Share

Aug. 2, 2025

Got some very quick and efficient help from Aliya that helped me in a huge time of need. She's knew exactly how to fix my problem!

Using app

44 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We’re so glad Aliya was able to step in quickly and efficiently to resolve your issue, especially when you needed it most. We’ll be sure to pass along your feedback—it’ll mean a lot to her!

5 / 5 Share

Aug. 2, 2025

really nice app and Dela from the customer support did a really great job in solving my questions as some customizations still need to be made manually. I love that it has several features in one app like wishlist, back in stock and pre-order function

Store

Mālama

Using app

3 months

Total reviews

15

Average rating

4.9

Developer Reply

Thank you so much for your thoughtful feedback! We’re glad to hear you’re enjoying the app and the variety of features it brings together, from Wishlist to back in stock and pre-order. It’s also wonderful to know Dela was able to support you with your customization needs—we’ll be sure to pass along your kind words to her! We’re always working to make setup and customization even easier, and your feedback helps us improve.

5 / 5 Share

Aug. 1, 2025

Fantastic support...Really impressed

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re thrilled to hear you’re impressed with our support—it truly means a lot to us.

5 / 5 Share

July 31, 2025

Amazing app and even better support! I had a few requests to better match the design with my store and Aliya was incredibly helpful — quick to respond, kind, and efficient. She made the experience smooth from start to finish. Highly recommend this app if you're looking for a back-in-stock tool that not only works well, but comes with excellent customer service.

Using app

28 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback! We’re delighted to hear you’re enjoying the app and that Aliya was able to make your customization process smooth and efficient. It’s great to know the app not only fits your store’s design but also adds value with reliable back-in-stock functionality. Your recommendation means the world to us, and we’ll be sure to share your kind words with Aliya—it’ll make her day!

5 / 5 Share

July 31, 2025

Great job and many thanks to Pearl!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re thrilled to hear Pearl was able to help—you can be sure we’ll pass along your thanks to her.

5 / 5 Share

July 30, 2025

As soon as I installed the app, customer service helped me customize the app to my liking on my website. Wonderful customer service and very helpful! Grace was amazing and very friendly.

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 30, 2025

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 30, 2025

This is day 1 so take it for what it's worth, but the setup was fairly straight-forward with most of the features automatically integrated into our theme and only a few customizations needed (i.e., preorder email notification spacing, etc.). Basic package offerings are decent, but you get a lot more with the standard plan. But, you pay for what you get of course. No buyers remorse here, happy with the decision thus far. As for customer support, Miles and Grace made the transition easy and were full of knowledge and positive energy. It's also good Notify! Back in Stock offers a 7-day try before you buy instead of trying to lock you in immediately. Overall, happy with the app.

Store

RIAJN

Using app

About 4 hours

Total reviews

10

Average rating

5.0

Developer Reply

Thank you for taking the time to share your detailed first-day experience! We’re thrilled to hear that the setup process was smooth and that most features integrated seamlessly into your theme. It’s great to know the standard plan and trial period are meeting your expectations so far. We’re especially happy to hear that Miles and Grace were able to make your transition easy and positive — we’ll be sure to pass along your kind words to them! If you have any feedback as you continue using Notify! Back in Stock, or need help fine-tuning those customizations, don’t hesitate to reach out — we’re always here to support you. We appreciate your thoughtful review and look forward to seeing how things progress as you continue using the app!