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Amazing support and great product! Highly recommend!
This app is great & has helped me sell thousands in preorders! The customer support is also great - Nilou helped me today and was very helpful in helping me figure out some settings. Thanks for making such a great app!
Thank you for the incredible feedback. We’re thrilled to hear the app has helped you generate thousands in preorders — that’s amazing to see. We’re also glad Nilou was able to assist you with the settings and provide the support you needed. We’ll be sure to share your kind words with her. Thank you for your trust and support.
Pearl was very helpful on optimizing my designs for me on my notification
My website went from good to great. As a product-based solopreneur, I need all the help I can get to get organized and meet my customers' needs. This app helps fulfill my needs - AND IT MAKES MY SITE LOOK BEAUTIFULLY PROFESSIONAL! A bonus - AND THIS ONE'S BIG - is their incredible customer support. Shortly after installation, I received a message from Sam offering his assistance and personal suggestions on how to make the app most useful to my business. Since then, I've had assistance from Dela & Luna. Honestly, I've never had such fantastic customer service from other apps I've installed. So grateful for such a great product and team.
Luna answered my question quickly and had me up and going in a mattter of minutes. Great Customer experience. Thanks
STAY AWAY.. They trick u into activating different options, and out of nowhere u have to pay a lot of money! We used them for 4 yrs, but now its over, I will recommend EVERYONE, to find another app if u want secure payment, and an app that u can trust..
We’re truly sorry to hear about your experience and for the frustration this caused; we sincerely apologize for the misunderstanding. During the migration process to our new planning systems, a banner recommended enabling SMS notifications to help grow your revenue, based on your store’s activity. This banner was designed to give customers the opportunity to review the recommendation and make a clear choice before proceeding. Since the SMS toggle was enabled and you confirmed this setting during the migration, SMS notifications were activated. That said, we completely understand how this may still have felt unexpected, and we’re sorry for the confusion this caused. We would love to have you back and invite you to try our app again. We genuinely appreciate the 4 years you spent using our app, and we’re sorry to see you leave under these circumstances. Your feedback has been taken seriously and is helping us improve how we communicate changes more clearly going forward.
Support was fast and efficient and had us up and running with the app in no time.
Service client incroyable ! J'avais des questions et des choses que je ne pouvais pas mettre en place seule, Stella a été d'une aide précieuse, elle a été très patiente et a pu régler tous les petits soucis que j'ai rencontré.. Merci encore (je précise qu'il était très tard) !!
Harry was amazing and he did a great job of helping me.
Great experience working with Harry and Rick
Staff is always ready to help set up the app, I would recommend!
Dela provided exceptional service, and I am very happy. Thank you
App works great and the customer service has been lightening fast (and super helpful), which I very much appreciate!
I've just downloaded the app and the support has been fantastic (shout out to Pearl). I wanted a particular feature that was in the more expensive plan, and it was added to my existing plan for free, which I'm grateful for, as it has fixed an ongoing problem for my business.
My contact, Miles, suggested this to me and fixed the Spotify system at the same time! What highly skilled and kind support.
App works great. Easy to install. Customer service reps are very responsive. Any issues I had were quickly fixed by Harry!
Stella was awesome in helping setup our widgets. She made the experience seamless and I would highly recommend!
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