All reviews

Rating Breakdown

  • 5
    88% (2,665 ratings)
  • 4
    2% (65 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (26 ratings)

Reviews with Text

  • 94% (2,619)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 3, 2025

The team is easy to communicate with and very helpful!

Using app

2 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your kind feedback! We’re so glad to hear that you’ve found our team easy to communicate with and helpful. If you ever need any assistance or have questions in the future, we’re always here to help!

5 / 5 Share

July 3, 2025

Miles was really helpful with the initial set-up!

Using app

About 1 hour

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for your feedback! We’re glad to hear that Miles was able to help you with the initial setup. I’ll be sure to share your kind words with him—he’ll be happy to know he made a positive impact. If you ever need any further assistance, we’re always here to help!

5 / 5 Share

July 2, 2025

Incredible help & support - the best I have ever received from an app on Shopify. Pearl guided me through the whole set up & even tweaked things to match our website perfectly. She was so helpful, kind and forward thinking. We had downloaded this app due to other issues with a different backorder app and Pearl was able to figure out the problem & give us the solution straight away. So grateful for her & this easy to use app!!

Using app

About 12 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share this amazing feedback! We’re absolutely delighted to hear that you had such a positive experience with Pearl and that she could guide you through the setup, fine-tune everything to match your website, and quickly resolve the issues you were having with your previous backorder app. Your kind words about her helpfulness, kindness, and forward-thinking approach mean a lot to our team. We’re so glad the app is proving easy to use and is meeting your needs. If you ever need any further assistance or have questions down the road, we’re always here to help!

5 / 5 Share

July 2, 2025

Muito prestável, eficaz e rápida!

Using app

27 days

Total reviews

3

Average rating

5.0

Developer Reply

Muito obrigado pelo seu feedback! Ficamos felizes em saber que teve uma experiência tão positiva e que nossa equipa foi prestável, eficaz e rápida no apoio. Se precisar de mais alguma coisa ou tiver alguma dúvida no futuro, estaremos sempre à disposição para ajudar!

5 / 5 Share

July 2, 2025

Cherry was so nice !! She helps me a lot with my problem and doubts

Store

Safair

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re delighted to hear that Cherry was able to help you with your questions and resolve your issue. I’ll be sure to pass along your appreciation—she’ll be so happy to know she made a difference. If you ever need any more assistance, we’re always here to help!

5 / 5 Share

July 1, 2025

Grace has been the most helpful person to chat with! She checked in right when we got the app for our store and helped with basic technical knowledge and navigation within the platform and had great creative suggestions. She explains things clearly and easily and made the integration to my Shopify store a breeze. Sincerely, a very happy customer. :)

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share such a wonderful review! We’re absolutely delighted to hear that Grace made your experience so smooth and positive. It’s fantastic to know she was able to guide you through the setup, answer your questions, and offer creative suggestions to help you get the most out of the app. Your kind words about her clear explanations and support mean so much to our team. We’re so happy to have you as a customer, and if you ever need anything else, we’re always here to help!

5 / 5 Share

July 1, 2025

helpful in chat!!!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your feedback! 🌟 We’re glad to hear you found our chat support helpful. If you ever need any more assistance or have questions, we’re always here to help!

5 / 5 Share

July 1, 2025

Nilou was extremely helpful and I didn't even have to ask! Customer service is top tier!

Using app

33 minutes

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for your kind words! We’re thrilled to hear that Nilou was able to assist you proactively and make your experience so smooth. Your feedback about our top-tier customer service means a lot to us. If you ever need anything else, we’re always here to help!

5 / 5 Share

July 1, 2025

service client très aidant ! Pearl a pris le temps de m'aider et a été très agréable. Bravo Pearl !! Merci beaucoup pour ton professionnalisme !

Using app

Over 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Merci beaucoup pour votre retour si positif ! Nous sommes ravis d’apprendre que Pearl a pu vous aider et que vous avez apprécié son accompagnement et son professionnalisme. Je ne manquerai pas de lui transmettre vos compliments — elle sera très heureuse de les recevoir. Si vous avez besoin d’aide supplémentaire, nous sommes toujours là pour vous !

5 / 5 Share

July 1, 2025

Great service, Pearl helped me with some issues and gave clear instructions. Happy with this!

Using app

About 20 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind feedback! We’re glad to hear that Pearl was able to help you resolve your issues and provide clear instructions. It’s wonderful to know you’re happy with your experience. If you ever need any more assistance, we’re always here to help!

5 / 5 Share

July 1, 2025

Really great so far! Had a bit of trouble but Mason was really helpful!

Using app

About 22 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience! We’re glad to hear that things have been great so far and that Mason was able to help you through the trouble you encountered. If you ever need any more assistance or have questions, we’re always here to help!

5 / 5 Share

June 30, 2025

Harry was super helpful with design + dev work to customize Notify Me for my storefront

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re delighted to hear that Harry was able to help you with the design and development work to customize Notify Me for your storefront. I’ll be sure to share your feedback with him—he’ll be so happy to know he made a positive impact. If you ever need any more assistance, we’re always here to help!

5 / 5 Share

June 30, 2025

Notify! is a great app, easy to customize and the support is top notch. Rick has been very helpful, making suggestions before I can even get to asking about them. They are great to work with. I just set up a couple of pre-orders, so don't have much to go off of but I'm hoping for continued success!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your experience! We’re thrilled to hear that you’re enjoying Notify! and finding it easy to customize. It’s wonderful to know that Rick has been so proactive and helpful with suggestions—even before you needed to ask. We really appreciate your kind words about our support and are excited to see how your pre-orders perform. Wishing you great success ahead, and if you ever have any questions or need assistance, we’re always here to help!

5 / 5 Share

June 30, 2025

Great customer support, helped installed the features exactly how we wanted.

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your feedback! We’re glad to hear that our team was able to install the features exactly as you wanted and that you had a great experience with our customer support. If you ever need any more assistance or have questions, we’re always here to help!

5 / 5 Share

June 30, 2025

Great app. Used for tshirt presales. Their support team is very fast to respond and super helpful. Nilou was able to solve my problem super fast and super courteously.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re thrilled to hear that the app has been working well for your t-shirt presales and that our support team was able to help you quickly. It’s wonderful to know Nilou resolved your issue promptly and courteously. I’ll be sure to pass along your appreciation—she’ll be so happy to hear it! If you ever need anything else, we’re always here to help!

5 / 5 Share

June 30, 2025

Great customer service!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind feedback! We’re delighted to hear you had a great experience with our customer service. If you ever need any assistance or have questions, we’re always here to help!

5 / 5 Share

June 30, 2025

After a quick chat with the bot, Rick (a real human) was able to troubleshoot in real time and resolve my issue in just a few minutes. Great UX!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience! We’re glad to hear that you had such a smooth journey from chatting with the bot to working with Rick in real time. It’s fantastic that he was able to troubleshoot and resolve your issue so quickly. Your feedback about the user experience means a lot to us. If you ever need any more assistance, we’re always here to help!

5 / 5 Share

June 29, 2025

Grace has been super helpful in getting me set up. Knowledgable and fast. I can't wait to see how this will benefit my store.

Store

aigo

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re delighted to hear that Grace was able to help you get set up quickly and share her knowledge along the way. We’re excited for you to see all the ways the app will benefit your store. If you ever have any questions or need assistance, we’re always here to help!

5 / 5 Share

June 29, 2025

real time responses from a real human, rick was helful

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your feedback! We’re glad to hear you appreciated the real-time support from Rick and that he was helpful in resolving your issue. If you ever need any more assistance or have questions, we’re always here to help!

5 / 5 Share

June 29, 2025

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review.