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Rick has been a great help in helping me customize the app in the way I want and is friendly and enthusiastic. Thank you Rick!
Grace was such a fantastic level of support. From installing the app, through to messaging me from the get go on how to navigate and make the page work effectively. I had one product I wanted for pre -order, and Grace was able to fix the page and guide me through it. This is probably the most hands on customer support i've received through an App uploaded to Shopify.
simple set up, great look and insanely good customer service
Very helpful and gave good advice. Easy to use and set up
Customer Service is very quick and efficient.
Thank you for your feedback! We’re glad to hear you found our customer service quick and efficient. If you need anything, we’re always here to help!
easy to use app, and fantastic customer service.
Great Support from Miles!
Thank you for the kind words! We’re glad to hear you had great support from Miles. We’re always here if you need anything!
Contact réactif avec Mason mon problème a été résolu rapidement. Encore merci à lui.
The support was great, and right on time. Very helpful. We are nearly friends now
The app is great, no bugs and speedy and effective support! The only downside is the price, because it's so full-featured. We are switching to a more bare-bones app that better suits our needs (only back-in-stock requests).
Thank you for your honest and thoughtful feedback! We’re really glad to hear you found the app reliable and our support helpful. We completely understand that every business has different needs, and choosing a more streamlined solution can make sense. We truly appreciate you giving our app a try, and if your needs grow in the future, we’d be happy to welcome you back anytime. Wishing you continued success!
great app, there was a small problem and Miles helped me fix it right away. Very good!
Good help, love the app. Thanks!
Nareh did a great job as a support. It was fast and they gave me a free small gift which I really appreciate! Service is great so far
Very happy with the experience so far. New to the app but the set up was easy. Ran into one small issue and the support team was super quick to help out. This seems to be a huge improvement over the functionality we had previously.
Sweet and simple. Does the job
Grace was really helpful and solve the widget position right away!
I'd been using the free version of this app for sometime and have been happy with it. I decided to upgrade with the black priday promo. Pearl has been helping me and after I upgraded, offered to update colors to make the app cohesive with my shop. I love it! Thank you Pearl!
Thank you so much for the lovely feedback! We’re happy to hear you’ve been enjoying the app and that the Black Friday upgrade worked out well for you. It’s great to know Pearl was able to help and make the app blend seamlessly with your store—she’ll be thrilled to hear this. Thanks again for your support, and we’re always here if you need anything!
Just picked up the app today and very pleased to already be running our first preorder and have the design all set for our store. Support has been fantastic. Miles walked me through some design changes, and help on getting the preorder setting right, when I was having trouble. And went above and beyond making sure everything fit my store theme.
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