Notify Me! Back in Stock Alert
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Pearl, Mason and Luna were super helpful. Thank you so much guys!
Good app, backend reporting could have been better. They recently increased prices while offering NO ADDITIONAL BENEFIT.
Thank you for taking the time to share your feedback—we truly appreciate it. We’re sorry to hear that the backend reporting and recent pricing changes didn’t meet your expectations. We always strive to offer a service that delivers meaningful value for the price our customers pay, through continuous improvements, reliability, and dedicated support. Your feedback is important to us and helps shape future enhancements.
Been using it for years! Immediate sales occur when I update sold out product on my website. Had an issue late evening on a weekday, used the CHAT section on the APP and was shocked when I had a resolution in 10 minutes from Stella, a live rep agent. Can't beat exceptional customer service! -Tim THE GRIND ATHLETICS
Thank you so much, Tim, for the amazing feedback! We’re thrilled to hear the app has been driving immediate sales for you over the years—that’s exactly the impact we strive for. It’s also great to know Stella was able to resolve your issue so quickly, even late in the evening. We truly appreciate your trust and support, and we’re proud to support THE GRIND ATHLETICS. If you ever need anything, our team is always here to help!
App works very well. Also support team is very responsive!
Suddenly they raised the prices. New prices are ridiculous. Will uninstall now.
Thank you for sharing your perspective. We understand that pricing changes — especially after several years of use — can feel abrupt and frustrating. That’s never something we take lightly. Over time, our pricing evolved alongside expanded infrastructure, support, and feature development, but we recognize that the change may not have aligned with every merchant’s expectations. Since then, we’ve continued refining both our feature set and pricing structure based on merchant feedback, including efforts to simplify plans and reduce additional costs around pre-order transactions. We genuinely appreciate the years you spent using Notify Me! and remain available if you’d ever like to revisit the product or discuss your specific case. — Notify Me! Team
Great help and service from Mason! Very easy app to use
Great app, lets you customize you Wishlist and Add to Cart buttons. Also, I've recieved awesome support from Pearl! Much appreciated.
Pearl was so amazing and smart and went above and beyond to help me make my site look great - she even found things I didn't notice and fixed those too! Notify me is amazing!!
the customer service is great!
Dela was extremely helpful in setting up the app for me. Thanks for the great support and functionality
There’s this one person on the team named Dela, and she was such a huge help. I had so many different things I wanted to customize on my form, and she got everything exactly how I wanted. She made the whole process 10x easier. Truly a 10/10 experience.
Pearl went above & beyond to help me seamlessly integrate, and match a back in stock button for me. She even went as far to match to font & colours PERFECTLY in literally a matter of minutes. Absolutely recommend.
Dela was the absolute best and was sooooo beyond helpful with every request I had. Plus she answered within minutes every time I would reach out, even if it was days apart. 24 hour support is real with Dela! ◡̈
Great app. Love that I can set inventory limits on pre-orders. Mason was super helpful in supporting me through the process.
Thank you for the great feedback! We’re glad to hear you’re enjoying the app and finding the pre-order inventory limits useful. Mason will be happy to know his support helped make the setup smooth. If you need anything else, we’re always here to help!
5* app, super exited for my customers to experience. Thank you Grace for welcoming me and proactively reaching out to improve my widgets and implement pre-order!
Dela helped me really well! Send messages back fast and was nice to talk to.
Dela was amazing and fast! Solved my problem and stayed with me until it was resolved.
I had the pleasure of working with Pearl from the support team for our museumofc.myshopify.com store, and I couldn’t be happier with the experience. She handled every single request I had — no matter how detailed or complex — with incredible precision, patience, and professionalism. Pearl not only understood exactly what I needed, but also delivered each task perfectly and much faster than I expected. Her communication was clear, her solutions were spot-on, and she consistently went above and beyond to make sure everything looked and worked exactly the way I envisioned. It’s rare to find such a dedicated and genuinely helpful support specialist. Pearl made the entire process effortless and enjoyable, and thanks to her, our store now looks and functions exactly the way we wanted. Highly recommended — thank you, Pearl!
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