Notify! Back in Stock|PreOrder
Notify Me!™ Back in Stock, PreOrder and Wishlist Shopify App
Rating
4.9
feedback
2,758
chart
#1,155
All reviews
Review RSS Feed
Nov. 6, 2025
Bait and switch! We deployed at $69.90 per month, and they now want $500 a month for a basic out of stock notification solution! avoid!
Dear Accurascale, we sincerely apologize for your experience and any confusion caused regarding the recent plan changes. As mentioned in the email we sent you about the retirement of your old Premium plan, “We wanted to share an important update — your Premium plan will be retired on November 30.” In that same message, we offered two options: Upgrade to a higher plan with a 65% discount for 12 months, unlocking more features and higher usage limits if upgraded before the end of October. Stay on an equivalent plan (the new Rocket plan) with a 12.54% early-bird discount for a year if switched before October ended. The Rocket plan — which replaces your previous Premium plan — is $99.90/month, and with the early-bird discount, it would have been approximately $87/month. The $500/month plan you mentioned refers to a different, higher-tier plan (Notify Me Plus), and we understand how this might have caused some misunderstanding. We truly hope this clarification helps and would love the opportunity to have you with us again. Thank you for your feedback — it helps us communicate better and continue improving.
Nov. 6, 2025
I would like to acknowledge Pearl for her outstanding customer service. She was professional, patient, and efficient throughout the entire process. She clearly explained the solution and ensured that the issue was resolved smoothly. Thank you for your excellent support, Pearl.
Nov. 5, 2025
Great little notification app!
Thanks so much for the great feedback! We’re glad you’re enjoying the app and that it’s working well for your notifications!
Nov. 5, 2025
Nilou was very helpful, she understood and gave us good suggestions to fix the issues, and the app is very good!
Thank you so much for your kind words! We’re delighted to hear that Nilou was able to help and that you’re enjoying the app. Your feedback means a lot to us!
Nov. 5, 2025
This app is great, probably the best! It is very user friendly and the customer service is A1.. ask for Miles, he's great! They go above and beyond to accommodate any special requests or questions you may have. EVERYONE NEEDS THIS APP!!!
Wow — thank you so much for the amazing review! We’re thrilled to hear you’re loving the app and that Miles was able to provide such great support. Our team truly appreciates your kind words and your recommendation!
Nov. 5, 2025
Dela was great at helping me! Thank you.
Thanks so much for your kind words! We’re so glad Dela was able to help you — we’ll be sure to share your appreciation with her.
Nov. 5, 2025
Installed this app today so I don't have much experience of it yet. So far it's looking good. I want to thank Miles though at NotifyMe for the excellent work and patience in helping me adjusting the features to fit our website. So good to receive such quick response and unlimited help from a human team.
Nov. 5, 2025
I wanted to personally thank Mason for his incredible help with my Shopify store. After I downloaded “Notify Me,” everything got mixed up, and I was so stressed trying to fix it. Mason reached out and fixed everything for me so quickly and efficiently. He was so easy to deal with, very professional, and made the whole process smooth and stress-free. I really appreciate his help — he took all the pressure off and made everything work perfectly again.
Thank you so much for taking the time to share your experience! We’re thrilled to hear that Mason was able to help get everything back on track with your Shopify store. We’ll be sure to pass along your kind words — he’ll be delighted to hear them! We truly appreciate your trust and support.
Nov. 5, 2025
After installing Notify, Pearl was helpful to troubleshoot some technical troubles for me. She helped me set up the preorder button to capture information correctly and even customized the button to match my store theme.
Store
Kathryn Shields Art
Using app
About 2 hours
Thank you so much for sharing your experience! We’re delighted to hear that Pearl was able to help you troubleshoot and get your preorder button set up perfectly. We’ll be sure to pass along your kind words — she’ll be so happy to hear them!
Nov. 4, 2025
Fantastic App. Support team is amazing. Especially Grace, was understanding and helpful with my enquiry. Highly recommend :)
Store
Forum4 Collections
Using app
Over 1 year
We really appreciate your kind words! It’s great to know you’re happy with the app and that Grace provided such helpful and understanding support. Thanks for recommending us!
Nov. 4, 2025
Grace was super helpful with customization! very quick and easy to work with
Store
The CAVA Shop
Using app
About 2 months
We really appreciate your feedback! It’s great to know that Grace provided such quick and helpful support with your customization. Thanks for sharing your experience!
Nov. 4, 2025
Great experience with extra help from Miles going through first time at "Notify me when back in stock". Those of us first-timers appreciate the question and answer chat to get setup up and running. Highly recommended. Thanks!
Store
Jake's Chili Starter
Using app
32 minutes
Thank you so much for your kind words! We’re delighted to hear you had a great experience and that Miles was able to make your first setup smooth and easy. We truly appreciate your recommendation and your support!
Nov. 4, 2025
This company offered a decent product, but after we were locked in to their system, they raised the prices by hundreds of dollars per month. Unfortunately it is not a simple process to migrate to a new vendor because Shopify imposes an import limit of 1000 records. If you have lots of customers waiting for notifications, you will not be able to migrate. This company was polite, but offered no assistance in dealing with this problem. Notify Me was an expensive, complicated mistake, avoid.
Store
Tokyo Pen Shop
Using app
Over 3 years
Nov. 4, 2025
Excellent service, patience and guidance. Miles helped us to achieve our goals and much more with further enhancements to our Notify Me platform. Thank you for the great service and quick responsiveness
Store
musiciansbuy.com
Using app
7 days
Thank you so much for your wonderful feedback! We’re thrilled to hear that Miles provided such excellent service and helped you enhance your Notify Me setup. We truly appreciate your kind words and are so glad you’re happy with the results!
Nov. 4, 2025
Very good customer service, and the app looks very easy to use! Can't to have my first preorders
Store
anane
Using app
5 months
Thank you so much for your kind words! We’re glad you’re finding the app easy to use and that our customer service made a great impression. We can’t wait for you to start receiving your first preorders!
Nov. 3, 2025
Super easy to use and works perfectly for our store! The setup took only a few minutes, and everything runs smoothly~ Their customer service rep, Pearl, is amazing!! Super fast, friendly, and really helpful. Highly recommend this app to anyone who wants a simple and reliable back-in-stock solution!
Store
UPTOUCH
Using app
1 day
We really appreciate your thoughtful review! It’s great to know that the setup was simple and that Pearl provided fast and friendly support. Thank you for recommending our app — we’re so glad it’s working perfectly for your store!
Nov. 3, 2025
I didnt need to use the app in the end for my business but I had some subscription issues and when I reached out to them they were extremely helpful both grace & pearl fixed the issue in no time and made it all seamless. I am sure the app is good for other businesses but wasn't suited for me - but the service was awesome! :)
Store
Caravan Chai
Using app
About 1 year
Thank you so much for your kind words! We’re really glad Grace and Pearl were able to help resolve your issue quickly and make the process smooth. Even though the app wasn’t the right fit for your business, we truly appreciate your feedback and your kind recognition of our support team!
Nov. 3, 2025
Store
KMC Handbags
Using app
About 1 month
Thank you for your review.