PreOrder Now WOD | PreOrders
Pre Order App on Shopify
Rating
4.5
feedback
1,432
chart
#2,707
All reviews
Rating Breakdown
Review RSS Feed
Jan. 29, 2024
I was having a lot of issues with the app due to my theme being old. They were very helpful and we went back and forth quite a bit. Good customer service.
Thank you for your updated review team! We appreciate your kind feedback. Please let us know if you need further assistance. Cheers!
Jan. 24, 2024
Alina was really helpful when I had some difficulties. The response time was super quick and so far I am loving the app.
Thank you for your wonderful review. We are honored to have you as a customer!
Jan. 23, 2024
I literally installed and configured the first product in 10 minutes. Within half an hour I already had the first pre-order and it started to rain from there. Excellent! There are some types in the dummie texts, check everything before launching. I can't configure the checkout tag either but everything else is okay.
Hi TEAKHAUS team! Thank you for your detailed feedback on our app, we appreciate it. We reached out to you through email to offer assistance with the checkout tag configuration. We hope to hear from you soon!
Jan. 23, 2024
Using app
Almost 4 years
Total reviews
2
Average rating
4.5
Hi team! We'd love to hear your feedback about our app. What did you like? Is there anything we can do to make your experience better? Your input helps us a lot in improving our app. I hope to hear from you soon! Regards, Sharky Team Supervisor - Pre-Order Now
Jan. 22, 2024
Any help and assistance i needed was met with a swift response. Customer service was easy to reach and communicate with. App is easy and straight forward to use.
Hey there Yasmin Jay and Team! I can't help but admire your glowing review! Thank you so much for taking the time to leave such wonderful feedback for our app, and our support team as well. Feel free to reach out if you need our help!
Jan. 22, 2024
App works great - use it regularly to pre-sell our products. Awesome support - had an issue so I contacted the help day and Zach got me all sorted out the same day. Would recommend.
Hi InHouse Publishing Bookstore! Thank you so much for your detailed review! We appreciate your feedback for Zach as well. We'll make sure that your feedback reaches him. Thanks for making our day! Please let us know if you need further assistance!
Jan. 19, 2024
She was more than helpful and was easy to talk to definitely want her assistance every time I have a problem
Hey there Ian! Alina had a great time helping you out! Thank you so much for your kind feedback, this will make her day for sure. Don't hesitate to reach out if you need our assistance!
Jan. 18, 2024
Really good customer service. They are very helpful. I barely sent a request for help, and they fixed it right away. I highly recommend this app.
Hi Blomster & Smil team! We appreciate your kind feedback, this helps us a lot! Our team is dedicated to providing you with the best possible customer experience, and I'm glad to hear they were able to help you out. Please let us know if there is anything you need help with!
Jan. 16, 2024
I tested it out and while it might have worked for some there were some fundamental challenges with email that had me cancel my trial. 1.) All pre-order emails come from pre-order now's email and not your company's email, this was not a professional finish for me. 2.) All confirmation emails do not allow you to add a picture of your logo at minimum to the email. Otherwise customer service was very helpful and tried to help me navigate. I also realized after the fact that I could only use the free version of preorders on one product.
Thank you for your thoughtful feedback. We have a robust product pipeline around pre-order now and would love to share it with you and how we can incorporate this feedback into the app. I am the CEO Serge of our company and will be sending you an email, so if you could respond there, would love to chat.
Jan. 15, 2024
Customer service available, fast, and efficient :).
Hey there Kif-Kif Import and Team! We appreciate your wonderful feedback for our support team. They work hard to ensure that they provide the support needed for all of our merchants and we take pride in the quality of service they give. Please let us know if you need help with anything else!
Jan. 15, 2024
the app does not work properly and the support isn't answering, we tried to contact them with no success...
I'm so sorry about your disappointing experience with our app. It does seem from our records that we had a few long conversations with your team in support - I've reached out to you separately to find out more about that experience as well as the issues you've encountered with our app. I hope we can restore your trust in us! Hannes Bez | Director of Customer Experience
Jan. 14, 2024
Great experience with using this app! This app saved my sales when I ran out of inventory and the support team is top tier!
Hi there Kinkz Hair Products and Team! Thank you so much for your wonderful and heartwarming feedback. Nothing makes us feel better than this, we are truly happy to know that we were able to help you out! Please reach out if you need our help! Our support team is always available for you.
Jan. 14, 2024
very happy so far, and great support from Roel :)
Hey Uncharted Luxury and Team! Knowing that you're happy makes us happy as well! I'm glad Roel was able to help you out! I'll make sure your feedback reaches him. :) Let us know if you need any help!
Jan. 12, 2024
Alina gave me fast service within 5 minutes when we had an issue. Do not hesitate to install this app and grow sales.
Hi there Elevate Styles and Team! Thank you for your valuable feedback and recommendation! Alina will be very happy once she sees your review. Don't hesitate to reach out if you need our help again! Thank you for choosing Pre-Order Now!
Jan. 10, 2024
Thank you so much to Alina for helping me understand and navigate the app when I wasn't sure about a few things. She was on the chat immediately and we worked it out together. I am so happy and thankful, now I can have customers buy "in stock" and "made to order" items without loosing sales! Best Customer service ever! I am so Happy! Abby :)
Hey there Abby! Thank you so much for sharing your experience with our support team! Alina's very helpful and one of our best! I'm also very happy to hear that our app was able to help with your sales, we wish you and your business nothing but the best! Feel free to reach out if you need our assistance. Thank you for choosing Pre-Order Now!
Jan. 10, 2024
Alina did a great job helping me with my issue
Alina never fails to amaze us with her support skills. Thank you for your kind feedback! We will work hard to continue providing you with an excellent customer experience! Please reach out if you need help with anything!
Jan. 10, 2024
Your star agent, Alina, helped me a lot with updating the WOD extension on my website. She has been a big help in understanding more about WOD. She is accommodating and patient with my needs. She made my business easier when she took the initiative to modify my account. Thank you so much, Alina! Hope that WOOD will have more like you <3
Thank you for an amazing review! We're proud to have Alina as part of our team, she plays a vital role in our support team. I'll make sure that your feedback reaches her. :) Please let us know if you have any other questions, we'll make sure to help you out!
Jan. 9, 2024
This is an app that you can't do without. It saves so much trouble by telling your customers what they can expect on shipping for out-of-stock items or items that will be shipping soon. Alina helped me out big time. I had an issue with the app and she fixed it in the coding for us at 8 pm!! Unbelievable support I would recommend this to anyone for preorders. She saved the day and I couldn't be more thankful.
Hey AllProGenerators and Team! This is one of the best reviews I've ever seen! Thank you so much for your wonderful feedback. This will make Alina's day for sure! Let us know if there's anything else we can help you with, you know where to reach us!
Jan. 9, 2024
Works great. I love that it integrates buttons on the home page and collection pages to show that the item is on preorder. Highly recommend.
Hi GoodEggStuff! Perfect! Your feedback is music to our ears. Thank you so much for taking the time to leave such a helpful review! We appreciate it. Feel free to reach out if you need help with anything else!
Jan. 9, 2024
Highly recommend this app for any pre-order items for your store. Was having trouble figuring it out myself, emailed for help and got a response within the hour!
Hey there Delicate Souls and Team! It's been our pleasure to help you out! Thank you so much for your feedback, we are very grateful to receive your praise. If ever you need our help again, you know where to reach us!