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Great and fast customer support service.
Hi there ANDREEVA team! We're thrilled to hear that you had a great experience with our support team! Thank you for taking the time to leave us feedback, this helps us a lot. If you need further assistance, you know where to reach us!
Thank you for the 5-star review Chopper Mill team!
We appreciate the support Manaam Home! Thank you for the 5-star review!
Hi EZGoingLLC team, My name is Sharky, I'm the Team Supervisor at Pre-Order Now. Thank you for leaving a review. We appreciate your feedback and we would like to know more about your experience. I reached out to you through email to possibly discuss any roadblocks you've encountered with our app. Please know that we are here to help you. I hope to hear from you soon. Respectfully yours, Sharky Team Supervisor - Pre-Order Now
Hi Better Batter Gluten Free Flour and team! Thank you for taking the time to leave a review. Can you tell us more about your experience? We'd love to hear how we can make our app better for you. Hope to hear from you soon!
I've just installed this app 2 days ago, support was fantastic and turnaround was quick. A fairly easy setup, I was in for a surprise - within 48hours my sales increased with so many preorders! This app rock! Team GFG
Thank you for the fantastic review GFG Team! Your feedback made our day! Your words are very heartwarming and we are glad that you appreciate our efforts. We promise you, we will continue working hard to exceed your expectations! If you need any help, you know where to reach us!
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Hi HYPR GEAR team, I noticed that you've already uninstalled our app. May we know the reason as to why you decided to remove our app from your store? Please also know that our support team is available to provide you assistance in case you have any questions or concerns. We hope to do business with you again soon!
The loading times of the changed Add to cart button are very long. Many of my customers don't even notice the pre-order because it only loads when the customers are in the shopping cart. In addition, the order tags are not assigned correctly. Even if all settings are set up correctly. Today, for example, the app is not available at all.
Hi Puschies team. We are so terribly sorry you're experiencing issues with the loading. Obviously this is a critical piece of functionality for you and we are working hard to ensure that the button loads as fast as possible on the PDP. We are in the business of making apps that help merchants, and we strive to deliver on that promise. Your experience is not a good example of this and we will do our best to make things right for you and all of our other cusomters. - Lauralynn, VP of product.
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Hi there team! Thank you for taking the time to leave us a review! Can you tell us more about your experience? Is there a specific feature on our app that you would like to be improved? We hope to hear from you soon!
So far the install has been easy, and the instructions very user-friendly. I've only just successfully completed a pre-order for one product, and hope things continue to go well.
Hi BEVERLY BERG LLC! I'm glad to hear that everything went smoothly during your installation! Thank you so much for the detailed feedback and wonderful review. We appreciate the support a lot. If you need anything else, please don't hesitate to reach out!
A great pre-order app for our site! Easy to use and lots of different customizable options. Alina was super helpful and responded to our set up questions quickly.
Hi JapanLA! We appreciate your kind feedback. Thank you so much for recognizing the great experience that Alina was able to provide. If you need further assistance, you know where to reach us!
This is my second year using this app. It's very reliable and works great!
Hey there IADORNME team! Thank you so much for your kind feedback! We look forward to more years doing business with you and your amazing store! If you need any help, please let us know. Our support team is always available for assistance.
top very goood
Hey BULLCARE team! I'm glad that you like our app. We take pride in developing our app and we are thrilled to receive your feedback. If you need any help, please don't hesitate to reach out to us!
Alina was the perfect customer support! she answered all my questions. I am looking forward to implementing the app!
Hi there BrunetteSkin and team! Thank you for the wonderful review! We are thrilled to hear that Alina was able to provide perfect customer support. I'll ensure that your feedback reaches her and that she is recognized for a job well done. If you need help with anything else, you know where to reach us!
works as promised
Hi FRAGFRE® team! I'm glad that everything worked as promised. We appreciate your review and hope that you continue to support our app. If you need help with anything, please don't hesitate to reach out to our support team!
great
Love the review Tuco Classic team! Thank you so much for your appreciation of our app.
Thank you for the 5-star review McInnes Custom Caps!
good
Hi UNORTHODOX team! Thank you for your kind words! I'm thrilled to hear that you're enjoying our app. If anything comes up and you need our assistance, please don't hesitate to reach out!
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Thank you for the 5-star review lostkidsfindhope and team!
We are currently in our trial period, and I received assistance immediately when I had some issues unique to my website. The support is excellent. Well done. Thank you, Alina!
Hi Mother Earth Products! We're overjoyed with your feedback! Thank you for letting everyone know that Alina did a great job supporting you. This will make her day for sure. If you need further assistance, you know where to reach us!
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