PreOrder Now WOD | PreOrders
Pre Order App on Shopify
Rating
4.5
feedback
1,433
chart
#2,332
All reviews
Rating Breakdown
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March 25, 2021
it's helping me do pre orders and is pretty simple to use. I definitely recommend this since Shopify doesn't have a pre order option.
Hello friends at Good Mom Co. Thank you for leaving us this awesome review! We wish you and your store great success :-) -Melissa & The Pre-order Now Support Team
March 25, 2021
Super easy setup! Love this app it's a perfect addition to my site. Would definitely suggest this app.
Hello friends at Kandi Kouture Thank you for leaving this awesome review! We are happy you found the app easy to use! We wish you and your store all the best online :-) -Melissa & The Pre-order Now Support Team
March 25, 2021
good app, used it for the preoder in my shop. It would be nice if some more things (e.g. color of the batch) could be customized in own brand colors
Hello friends at J'TANICALS We sincerely appreciate the honest feedback! Thank you for leaving us this great review, we will definitely take your suggestions into consideration! We wish you and your store great success :-) -Melissa & The Pre-order Now Support Team
March 20, 2021
nice app thank you it help me do pre order which i have been looking for......................................
Hello friends at shopsweizy Thank you for leaving us this great review! We are happy you love the app :-) -Melissa & The Pre-order Now Support Team
March 19, 2021
I got the plan Shopify Basic, that it suppose to have what I need, it says Unlimited Pre Order Products, but when I tried to add the second pre-order product it asked me to upgrade my plan, I waste all my morning setting this up for nothing, thanks guys.
Hi there, We just recently updated our pricing model on the 19th of March. You might still have the old pricing model when you installed it. Once you reinstalled, it should be updated and you will be granted access to upgrade your plan (into a paid one) which will be based on your Shopify Store plan. We are really sorry about this. Please contact [email protected] for more info. They should be able to assist you futhter. Sincerely, Robert Operations manager
March 17, 2021
Amir was very helpful to adjust the customisation of the button to fit our store aesthetic. Response from the support team was received within 2 hours.
Hello friends at Broadsheet Shop We appreciate this fantastic review! We will let Amir know that his assistance was greatly appreciated! We wish you and your store all the best :-) -Melissa & The Pre-order Now Support Team
March 16, 2021
Does exactly what it's designed for, and well! Everything you need to run pre orders clearly, attractively and effectively for your customers - highly recommended!
Hello friends at Irish Railway Models UK Thank you for this high recommendation! We are happy we could assist you :-) We wish you and your store all the best on your ecommerce journey! -Melissa & The Pre-order Now Support Team
March 10, 2021
We use the app on two fashion websites and find it ideal for our needs. The ability to take preorders is huge for our business. After extensively researching the various apps in the preorder category, Pre-order now was the best fit for our needs. The team at Pre-order now have thought of every functionality you could need to professional offer products on Pre-order. Every time we have a need to contact support, they promptly and diligently dealt with our issue.
Hello friends at Wishsister Thank you for leaving us this awesome review! We are glad we could help you, don't hesitate to reach out to us if you have any other concerns we would be happy to assist :-) -Melissa & The Pre-order Now Support Team
March 10, 2021
terrible app terrible support. takes days to reply and their response not even relates to the question.
March 9, 2021
This app helped me collect money while merchandise was in rout and it really helped me so much. I would recommend this app to anyone. Great Job.
Hello friends at Exquisite Diva's We are happy we could assist! We really appreciate this awesome review, we are happy the app has been helping you :-) -Melissa & The Pre-order Now Support Team
March 5, 2021
What sets this app apart is the customer service. I had a formatting issue that needed attention and I received help in less than 15 minutes after creating a ticket. Can't beat that sort of support!
Hello friends at Arcturus Gear Thank you for leaving us this awesome review! We appreciate your kind words :-) We are happy we could help! -Melissa & The Pre-order Now Support Team
July 20, 2023
I have now been using this app for a few years. When it works its a good app. However, it is a ticking bomb. I just noticed that all out of a sudden normal available products were shown as preorder products whereas products that have stock below zero were shown as available. What is even wore, the mixed cart pop that was triggering on every page reload, was supposed to be fixed after i have submitted a ticket. I just realized that it is not fixed and customers had to close the pop up on every page reload. This plugin did more harm than good. Please look out for a more stable plugin, as this plugin will cost you a lot of money......
Hello and thank you so much for raising this problem here. I am very sorry that this happened! There could be a handful of causes for this (including the settings on your side in the app), but the only way we can help is if you take a moment to email us. Please do that? [email protected] We'd LOVE the chance to resolve this for you asap! We can fix this. Thanks ahead of time... Sean & The Pre Order Now Team
June 10, 2022
This app is helpful for the preorder, however we have been having a issue of when we set a style as preorder, it doesn't reflected on the site. however their developers are very helpful and quick to help out.
Hello and thanks for leaving this feedback for us. I am very sorry that the app seems unreliable for you. But we can fix this! Sometimes a simple "refresh" command in the app is all that is needed to make triple-sure that all pre-order settings are correct for all the latest product updates you've made on your store. Can you email us? ([email protected]) -- We'd love a chance to fix this and make sure the app is working 100% perfectly with your theme, and that your settings are the way they need to be... Thanks ahead of time, it's our goal to get ANY and ALL issues our merchants might be experiencing solved, and asap... Sean & The Pre Order Now Team
Feb. 25, 2021
Easy to setup and use. Tutorial is very straight-forward and there are very clear videos on YouTube that walk you through setup.
Hello friends at CASEMATIX Cases We are happy we can assist you! We are glad you find our app easy to setup and install! :-) -Melissa & The Pre-order Now Support Team
Feb. 25, 2021
Really helpful app for pre-order products. It just needs a bit more design options but all in all it's great.
Hello friends at JARDIN DÉPÔT We are happy you found the app to be helpful :-) We will take these suggestions into consideration for any future updates, thank you for leaving us this great review! -Melissa & The Pre-order Now Support Team
Feb. 23, 2021
Quite disappointed with this app. I loved it at the start but for the past 3 months it's been sending my customers emails that their order contained a preordered product when it doesn't. So it has created a lot of confusion. I have contacted support 4 times and then I don't receive a response and they close the ticket. I then have to open another ticket and the same issue happened. Unfortunately I will have to look for an alternative application as I am not getting help to solve the issue.
Hello there, This is Robert, Ops manager for Preorder Now app. We are so sorry about this. We definitely don't want to get you through this. However, it appears that you were having trouble with receiving all our emails. We've been sending emails ever since you've had this issue to date. Would you be able to check your spam/bulk folder? Email us at [email protected]. We respond to every ticket within an hour. Sincerely, Robert
Feb. 21, 2021
i got my first preorder with my customer i am not losing sales by setting up preorder great concept.
Hello friends at worldclasscostumes We appreciate this review! We are glad our app has proven to be useful :-) Don't hesitate to reach out to us with any additional queries you may have! We are happy to assist! -Melissa & The Pre-order Now Support Team
Feb. 19, 2021
Great product for managing out of stock items to facilitate pre-orders. Just wish they would have the ability to select by either product type or collection. It seems to be either all products or enter every product you want on pre-order manually.
Hello friends at AspenHomeDacor.com It's great of you to leave us this 5-star review! We appreciate your honesty and will take this suggestion into consideration! :-) -Melissa & The Pre-order Now Support Team
Feb. 19, 2021
Just installed this app! I had a question about the pre-order banner for desktop vs mobile. Vlad from customer service was great in fixing it for me to better match our theme. Thanks again!
Hello friends at BASK LA Thank you for leaving this awesome review here! We are glad we could help :-) We will let Vlad know that his assistancwe was greatly appreciated! -Melissa & The Pre-order Now Support Team
Feb. 19, 2021
We recently upgraded our online store to a new theme and in doing so our drop down menu kept freezing on us and our customers, big problem! I'd been working with the theme developer for several days until they determined that the issue was stemming from our Pre-order Now app. I reached out the support team here and within 2 hours they had the problem fixed and our website is now working better than ever. I'm so happy and they were also incredibly pleasant to work with. THANK YOU
Hello friends at The Groovy Plants Ranch LLC Thank you for leaving this awesome review here! We are glad we could help, don't hesitate to reach out to us with any more questions you may have :-) -Melissa & The Pre-order Now Support Team