All reviews

Rating Breakdown

  • 5
    80% (818 ratings)
  • 4
    10% (101 ratings)
  • 3
    3% (33 ratings)
  • 2
    2% (16 ratings)
  • 1
    5% (56 ratings)

Reviews with Text

  • 95% (974)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 11, 2020

HO TROVATO QUESTA APPLICAZIONE, BEN FATTA. credo però che il costo minimo è troppo alto per avere solamente solo 5 articolo a disposizione dove applicare il preordini.

Using app

27 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 4, 2020

Super slick to setup and use. Seems to be working great and will allow us to keep our cash flow up while having items be out of stock.

Using app

27 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2020

Great quality app. Does everything it says, and does it well. Frequently updated with useful features. Support responds VERY fast to any question or issue I have had.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 1, 2020

I Installed the app twenty minutes ago and I already have some preorders. Great app 100% recommended.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 1, 2020

Being using this App on another store for just over a year and it's great. Allows us to release products to market sooner and keep customers informed.

Using app

20 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2024

Its pretty easy to use this app... I quite like it. But some functions are restricted unless you subscribe to it. Hope to understand the app better before I start subscribing. N the support team, especially Robert Lim, has been very helpful and prompt in his actions. Thanks! After using it for 4 years since 2020, I recently encountered some hiccups due to my Shopify change of theme. And when I contacted Pre-Order, James came to the rscue quickly & resolved my problems! Bravo to Website On Demand LLC for having a great customer service in James!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

4 / 5 Share

March 18, 2020

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app. Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

Using app

2 minutes

Total reviews

2

Average rating

4.5

5 / 5 Share

March 17, 2020

I installed and tried every single preorder app on Shopify's app store and this one is the best. The App is amazing, it has all the features and customer service is the best. The other apps didn't work and their customer service was absolutely terrible. Apparently I have a tricky or new theme "Atlantic" and none of the services worked out of the box with it. Pre-order now also had several tricky issues but they were quick to resolve it and customized it to work with my theme. They solved every issue and even one I didn't even mention yet. Boom done, perfect. Meanwhile every other apps customer service was like ummm here's a useless link to waste your time, oh that didn't work umm uggg, choke.... Thank you Pre-oder Now for saving my business launch.

Using app

2 days

Total reviews

10

Average rating

4.7

5 / 5 Share

March 16, 2020

Works great! Communicates ship dates to our customers clearly. I recommend using this app if you have gaps in between shipments.

Using app

8 months

Total reviews

6

Average rating

5.0

4 / 5 Share

March 15, 2020

Easy integration. Hoping that it helps us manage the demand we have. Seems to be quite easy to set up.

Using app

16 days

Total reviews

3

Average rating

4.3

5 / 5 Share

April 20, 2020

Great app, totally helped us fill a need to launch a new product. Would definitely recommend and will use this to roll out future products. Thanks for a great app guys. It's rare to find one that really fills a need.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 12, 2020

Great app! Great customer service! I had some minor issues, but they addressed them right away. It looks good now!

Using app

3 days

Total reviews

1

Average rating

5.0

3 / 5 Share

Feb. 29, 2020

cool app looks cool we will see how this goes lookimg forward to it i was looking fo a app that i could use

Using app

About 1 hour

Total reviews

2

Average rating

2.0

5 / 5 Share

Feb. 28, 2020

Our business is growing so fast we can't keep enough inventory to meet customer demands. So, Pre-Order has been a great app for our business to communicate with customers what to expect from us about their order.

Store

K9 Mask

Using app

27 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 27, 2020

Helpful and Fast Customer Service! Easy installation and set up and nice display and functionality. We use this app on many of our Shopify stores and will continue to do so!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2020

This app was a life saver app for me. I needed 3 kind of selling techniques so 3 categories for my products: Category #1 only for a certain period of time (seasonal collection), Category #2: products that can go out of stock (current collection) and Category #3 for a launch of a new product. I wasn't sure how to set up these as efficiently as possible so I contacted the support and Robert explained everything step by step. It saved me so much time and not to mention the increase of revenue I will get from allowing customers to still order out of stock products by the time I receive my new inventory. The app is very intuitive and I contacted the support only because I didn't want to waste any time and ask what was the best way to set up my 3 categories as quickly as possible. The answer was super fast. I bought another app form this company "Wholesale Now" and same thing, excellent app, very intuitive and the support is amazing. Yes the app might be a bit more pricey but "my peace of mind" is priceless and this is what I have with these 2 apps.

Using app

About 1 year

Total reviews

15

Average rating

5.0

5 / 5 Share

Feb. 12, 2020

Support from Vlad was very fast and responsive to my questions. So far, so good and would recommend!

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2020

Works as advertised! Great app to pre-launch your first product! I used it to pre-launch my DaVinci Resolve course, and it worked like a charm!

Using app

5 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 3, 2020

Horrible experience. I had initiated a back order sale on my website with this app. The app automatically applied the XS size for my customers order even when the customer was trying to check out with a different size. I had over 800 orders and 200 emails from customers with issues. Who knows how many customers didn't end up emailing me , but still had an issue with their order. An absolute nightmare and not worth the trouble.

Using app

About 2 months

Total reviews

1

Average rating

1.0

Developer Reply

Hello! This is Sean, the Customer Success Manager with Pre Order Now. This app is now under new ownership and we have since fixed the issue that you referenced here. I am VERY sorry about the bad experience. I am emailing you directly in a moment to see how else I can help and support you so that you are 100% taken care of. We work super-hard to give amazing support and I'll do whatever I can to give you personal help and get you taken care of. Thanks so much, Sean & The Pre Order Now team

5 / 5 Share

Jan. 27, 2020

Robert was a great help! He gave me a quick response with an instant solution and polite all the way. Thank you

Using app

Almost 2 years

Total reviews

3

Average rating

5.0