All reviews

Rating Breakdown

  • 5
    80% (803 ratings)
  • 4
    10% (99 ratings)
  • 3
    3% (32 ratings)
  • 2
    2% (18 ratings)
  • 1
    6% (57 ratings)

Reviews with Text

  • 95% (959)
Review RSS Feed Review RSS Feed

3 / 5 Share

Feb. 29, 2020

cool app looks cool we will see how this goes lookimg forward to it i was looking fo a app that i could use

Using app

About 1 hour

Total reviews

2

Average rating

2.0

5 / 5 Share

Feb. 28, 2020

Our business is growing so fast we can't keep enough inventory to meet customer demands. So, Pre-Order has been a great app for our business to communicate with customers what to expect from us about their order.

Store

K9 Mask

Using app

27 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 27, 2020

Helpful and Fast Customer Service! Easy installation and set up and nice display and functionality. We use this app on many of our Shopify stores and will continue to do so!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2020

This app was a life saver app for me. I needed 3 kind of selling techniques so 3 categories for my products: Category #1 only for a certain period of time (seasonal collection), Category #2: products that can go out of stock (current collection) and Category #3 for a launch of a new product. I wasn't sure how to set up these as efficiently as possible so I contacted the support and Robert explained everything step by step. It saved me so much time and not to mention the increase of revenue I will get from allowing customers to still order out of stock products by the time I receive my new inventory. The app is very intuitive and I contacted the support only because I didn't want to waste any time and ask what was the best way to set up my 3 categories as quickly as possible. The answer was super fast. I bought another app form this company "Wholesale Now" and same thing, excellent app, very intuitive and the support is amazing. Yes the app might be a bit more pricey but "my peace of mind" is priceless and this is what I have with these 2 apps.

Using app

About 1 year

Total reviews

15

Average rating

5.0

5 / 5 Share

Feb. 12, 2020

Support from Vlad was very fast and responsive to my questions. So far, so good and would recommend!

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2020

Works as advertised! Great app to pre-launch your first product! I used it to pre-launch my DaVinci Resolve course, and it worked like a charm!

Using app

5 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 3, 2020

Horrible experience. I had initiated a back order sale on my website with this app. The app automatically applied the XS size for my customers order even when the customer was trying to check out with a different size. I had over 800 orders and 200 emails from customers with issues. Who knows how many customers didn't end up emailing me , but still had an issue with their order. An absolute nightmare and not worth the trouble.

Using app

About 2 months

Total reviews

1

Average rating

1.0

Developer Reply

Hello! This is Sean, the Customer Success Manager with Pre Order Now. This app is now under new ownership and we have since fixed the issue that you referenced here. I am VERY sorry about the bad experience. I am emailing you directly in a moment to see how else I can help and support you so that you are 100% taken care of. We work super-hard to give amazing support and I'll do whatever I can to give you personal help and get you taken care of. Thanks so much, Sean & The Pre Order Now team

5 / 5 Share

Jan. 27, 2020

Robert was a great help! He gave me a quick response with an instant solution and polite all the way. Thank you

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 20, 2020

Great app, lots of options even in the free plan. And the customer support is awesome, really helpful and nice. The features was just what I needed. I definitely recommend this app. Thank you!

Using app

1 day

Total reviews

20

Average rating

5.0

1 / 5 Share

Jan. 15, 2020

Su plan no me funciono ademas me cobraron cuando escogi el plan gratuito y yo ya lo habia desinstalado, espero ahora me puedan devolver!

Using app

17 days

Total reviews

2

Average rating

1.0

Developer Reply

Hi there - it looks like you upgraded to a paid plan in December, but if that was in error then we'll be happy to put through a refund for you. I believe you've already contacted support, and we're working with you on that right now.

5 / 5 Share

Jan. 10, 2020

I tried this app first but it wasn't working properly in my theme. So, I tried a couple other similar applications and found them to be severely lacking in comparison, so i decided to give pre-order another shot. I emailed the pre-order support team and they gave me the support i needed to solve my issue, and now it works really well.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2020

Lots of helpful features. One thing I want to suggest, please make your app easy to use. Thank you.

Using app

About 17 hours

Total reviews

6

Average rating

4.5

5 / 5 Share

Dec. 19, 2019

GREAT Everything only needs a few minute to create a pre order button. It is for stupid people like me :-D Perfect!

Using app

6 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 13, 2019

Super App, our whole team really like the new button. It's super easy to install and it's working like a charm. Thanks to Vlad for the custom options! :)

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2019

Pretty awesome app! Easy setup and great customer service! I would recommend. The best part is that it's FREE!

Using app

7 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 9, 2019

This app has been invaluable to our site! It's easy to use and has been perfect for offering pre-order options on our sold out collection. And, it's free! I would highly recommend to anyone.

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 6, 2019

Great App, wish I could change button color, does not work in quick view. I will call support they are quick to answer

Using app

1 day

Total reviews

7

Average rating

5.0

3 / 5 Share

Dec. 6, 2019

Not sure whether this works properly yet as the settings have taken time to propagate through. But I hope it works. Will review again.

Using app

32 minutes

Total reviews

3

Average rating

2.7

3 / 5 Share

Dec. 5, 2019

Works great, though collection page button feature is not compatible with the theme we use(Empire), which is a major drawback for us.

Using app

26 days

Total reviews

2

Average rating

4.0

4 / 5 Share

Dec. 5, 2019

Really easy to set up, I haven't launched my site yet, so don't know how that goes with customers but it had step by step lists which made sure it was all completed. So if that's anything to go off this app is great!

Using app

About 1 hour

Total reviews

1

Average rating

4.0