All reviews

Rating Breakdown

  • 5
    81% (1,168 ratings)
  • 4
    9% (136 ratings)
  • 3
    3% (48 ratings)
  • 2
    1% (20 ratings)
  • 1
    4% (61 ratings)
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3 / 5 Share

Jan. 21, 2021

I used this app for more than 4 months and I can tell that it is not enough. It sometimes works and sometimes does not. I lost customers and money because of these times. Whenever an update was made on the side of the Pre-Order App, your all settings will be gone. So one morning you click on your site, and there is no pre-order button.

Using app

About 2 years

Total reviews

1

Average rating

3.0

5 / 5 Share

Feb. 14, 2021

I wish I had found this app sooner than I did. It solves so many problems for us. I chose this app over others similar to it for the additional features it offers, and based on the numerous excellent reviews about customer support. I contacted support for an issue about the theme and the automatic switch from 'Add to Cart' to 'Pre-order now', which wasn't initially displaying correctly. The issue was solved within hours, on the very same afternoon that the query was submitted. I would definitely recommend this app to any business looking for an alternative to the 'Out of Stock' label. UPDATE: the support that has been offered on an ongoing basis (when the odd issue has cropped up here and there) has been excellent. I really cannot fault this app and the support service that goes with it! Thank you.

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hello friends at Connemara Blue Thank you for leaving us this awesome review! We will let our support team know that their assistance was greatly appreciated ;-) We wish you and your store all the best for 2021 :-) -Melissa & The Pre-order Now Support Team

5 / 5 Share

Jan. 19, 2021

The app worked very well and the support service was excellent. I had a billing issue and the service department (Nicoz) dealth with it swiftly and were very helpful.

Using app

About 1 month

Total reviews

2

Average rating

4.0

Developer Reply

Hello friends at Brands From Africa Thank you for leaving us this review! We will let Nicoz know that his assistance was greatly appreciated :-) -Melissa & The Pre-order Now Support Team

5 / 5 Share

Jan. 18, 2021

Setup looked hard at first but after reading through the detailed description it was rather easy thank you very much

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Oh So Good Desserts & Coffeehouse Thank you for leaving us this great review! Don't hesitate to reach out to us with any questions you may have! :-) -Melissa & The Pre-order Now Support Team

5 / 5 Share

Jan. 17, 2021

Once set up, this is fantastic. I'd say this is a "Must-Have" app for anyone experiencing any Covid-19 supply chain delays. Cost is fine. Can't knock it at all!

Using app

8 months

Total reviews

10

Average rating

4.1

Developer Reply

Hello friends at Heater and Spa Parts Wow! We appreciate this honest review! We are happy you think the app is a must-have! We wish you and your store great success! :-) -Melissa & The Pre-order Now Support Team

5 / 5 Share

Jan. 17, 2021

Perfect & easy setting to use after following simple instructions on app. Def would recommend anybody to use it

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Lead Team Merch Thank you for this high recommendation! We are glad we could assist you! :-) -Melissa & The Pre-order Now Support Team

5 / 5 Share

Jan. 13, 2021

This app helped us a lot in providing options and information to our customers to pre-order while some of the stocks are out-of-stock at the moment and keep customers engaged instead of bounce off.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Avo Living 森悠原舍 Thank you so much for leaving us this kind review! We are glad that you love the app! Thank you for your support :-) -Melissa & The Pre-order Now Support Team

5 / 5 Share

Dec. 8, 2021

This app works well, I would highly recommend. Allowing us to pre-sell a lot of stock, which is great because of all the shipment delays we are experiencing. Support is fast and responsive as well.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at azumaoutdoor Thank you for leaving this awesome recommendation! We appreciate your support! :-) -Melissa & The Pre-order Now Support Team

5 / 5 Share

Jan. 10, 2021

I used this app to add pre orders to products and it has worked great. Been awesome to allow me to track my pre orders and offer it on products that are hot at the time.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Nutrition Xpress We appreciate you leaving us this review! Thank you! We wish you great success in your e-commerce endeavors! :-) -Melissa & The Pre-order Now Support Team

5 / 5 Share

Jan. 7, 2021

Seems pretty easy and hope this will definitely help with future sales! Looking forward to using this app regularly!

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at The Vault GU Thank you for leaving us this awesome review! We really appreciate the kudos! :-) -Melissa & The Pre-order Now Support Team

5 / 5 Share

Jan. 6, 2021

We used this app to allow pre-orders for new products coming soon. It worked perfectly. I've used this app in the past as well, and it helped us generate a lot of interest well before the products were available. The customer service is also extremely quick to respond to questions.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Phoenix Food Equipment We are thankful and extremely grateful for your support! Thanks for leaving us this great review, we wish you and your store the utmost success! :-) -Melissa & The Pre-order Now Support Team

5 / 5 Share

Jan. 22, 2021

Update: We did a template update and didn't realize it impacted our Pre-Order app... I chatted Pre-Order Now and rec'd help immediately. Vlad jumped into our theme and had us back to business w/in minutes. Amazing support! This app has saved us! All was manageable until the Corony hit and back orders went from a few days to several months. The best app I've found to set proper customer expectations and keep customers updated. This app is super easy to use and very intuitive. Highly recommend!

Using app

11 months

Total reviews

5

Average rating

5.0

Developer Reply

Hello friends at Tuff Stuff 4x4 & Tuff Stuff Overland We appreciate the kind words, we are absolutely grateful for the kind words, we appreciate the kudos and we are happy we could assist you! We wish you all the best on your e-commerce journey :-) -Melissa & The Pre-order Now Support Team

5 / 5 Share

Jan. 4, 2021

This app works, is very customizable, and comes with great support. I recently had a problem as a result of changing my theme. I contacted support and had my issue resolved within minutes. You can't ask for more than that!

Using app

Over 4 years

Total reviews

5

Average rating

5.0

Developer Reply

Hello friends at Awesome Dice Thanks for leaving us this awesome review! We really appreciate the kudos! We are glad we could help don't hesitate to reach out to us if you have any more queries! We wish you and your store a great and prosperous new year :-) -Melissa & The Pre-order Now Support Team

5 / 5 Share

Jan. 4, 2021

Great app. Works as described. I'd recommend it for easy implementation. I used the free features and it's been good.

Using app

10 months

Total reviews

2

Average rating

4.0

Developer Reply

Hello friends at Birdsong Dog Beds We appreciate you leaving us this review! We're happy you have been having a faultless experience so far ;-) All the best on your e-commerce journey! -Melissa & The Pre-order Now Support Team

5 / 5 Share

Dec. 27, 2020

App works well so far, had a slight graphical issue with my theme and Jabir solved it (on a saturday!)

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at hedonistlabs Thank you for writing us this great review! We are glad the app is working well for you so far and we are thankful for your support :-) -Melissa & The Pre-order Now Support Team

5 / 5 Share

Dec. 24, 2020

So far so good! We're still working through the set up, but we're excited to see where this app takes us!

Using app

17 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello friends at Ashley Kennedy Thanks for leaving us this awesome review! We really appreciate the kudos! Please don't hesitate to reach out to us with any queries you may have! -Melissa & The Pre-order Now Support Team

4 / 5 Share

Dec. 23, 2020

The setup was a little tricky. It took a while to get the app with the store. after the setup great!

Using app

12 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello friends at Royalty Kollection Boutique We really appreciate you taking the time to share your feedback and being so open with us! :-) We wish your store major success online! -Melissa & The Pre-order Now Support Team

4 / 5 Share

Dec. 22, 2020

The app works well as it is described. And very importantly, the support was prompt and very helpful!

Using app

7 days

Total reviews

1

Average rating

4.0

Developer Reply

Hello friends at Grade VII Equipment We really appreciate you taking the time to share your feedback! We wish your store major success online! :-) -Melissa & The Pre-order Now Support Team

5 / 5 Share

Dec. 20, 2020

This app is very useful for certain items that we sometimes sell on a pre order basis. The support team are very quick to respond to any questions.

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello friends at A7 EUROPE Thank you for writing us this great review! We are glad the app is working well for you so far and we are thankful for your support :-) -Melissa & The Pre-order Now Support Team

5 / 5 Share

Dec. 16, 2020

App is great I've used it for years across a number of sites. Support is second to none, to the point the team helped me resolve issues with conflicting apps and went far above and beyond what was expected!!! A++++

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Sun Kissed Tan Limited Thank you for leaving us this A+ review! We really appreciate this awesome review, thank you for your support it is highly appreciated! We wish you and your store much success! :-) -Melissa & The Pre-order Now Support Team