All reviews

Rating Breakdown

  • 5
    80% (795 ratings)
  • 4
    10% (97 ratings)
  • 3
    3% (32 ratings)
  • 2
    2% (19 ratings)
  • 1
    6% (56 ratings)

Reviews with Text

  • 95% (950)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 30, 2019

Great app! Easy to use, has all the features I need for items on pre order. I also like that it sends an email to customers when they purchase and item on preorder and one that is not, letting them know it will all be shipped together.

Using app

About 1 month

Total reviews

10

Average rating

4.6

3 / 5 Share

Sept. 11, 2025

App worked great for a while, after they made some updates we started having issues where some products in stock would show as out of stock with the pre-order buttons. After they made some changes, it seems like one of the settings made all of our out of stock products available for pre-order which caused us to have orders for discontinued products or products we could not get anymore. After that I used AI to build a pre-order tag within our own code.

Using app

About 6 years

Total reviews

14

Average rating

4.4

5 / 5 Share

Oct. 29, 2019

This app is excellent and the customer service is extremely fast. They quickly answered all of my questions. The app also included every feature that I needed for my website.

Using app

15 days

Total reviews

9

Average rating

5.0

1 / 5 Share

Oct. 9, 2019

I have contacted you without getting help. I haver used the from and nobody got back to me. The issues was that when you alternate between color some available some preorder eventually the button would only show pre-order even for in stock products. Now I deleted the app, and some of the code remained. How can I fully remove all the code? Batch and preorder button still show up.

Using app

2 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi there! Our support crew did respond to each of your emails, but it sounds like they didn't get through. Can you please check your spam folder for our responses? They'd be coming from [email protected] For uninstall instructions, please visit: https://websiteondemand.zendesk.com/hc/en-us/articles/360004498291-How-do-I-uninstall-Pre-order-Now Alternatively, if you can see our responses in your spam folder and are able to mark our replies as not spam, we'd love to continue working with you to get Pre-order Now compatible with your shop and theme.

5 / 5 Share

Oct. 2, 2019

So far so good! I had a hiccup upon installing and received a quick fix by Robert - thank you for the help!

Using app

7 months

Total reviews

7

Average rating

5.0

Developer Reply

Thanks so much for using Pre-order Now and taking the time to share your experience. Please feel free to reach out again any time if there's anything else we can do to help.

5 / 5 Share

Oct. 2, 2019

Excellent app. Fairly easy to setup and customize. Being able to select individual products to activate while leaving all other products unaffected is the best feature, especially when drop shipping.

Using app

23 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 17, 2019

Super easy to use and works great! No weird coding needed, the installation was seamless and the preorder buttons set upas well. Great app!

Using app

14 minutes

Total reviews

5

Average rating

5.0

4 / 5 Share

Sept. 16, 2019

The app is great (when it works) - I used it with no problems for about a month and then it suddenly stopped working with my theme. Unfortunately they couldn't fix it - but they tried, and communication was good. They were helpful but I ended up unistalling it as it was causing issues. Which is a shame as a it did everything I wanted it to do to easily manage pre-orders.

Using app

2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 13, 2019

Great app for pre-orders. Works throughout the site and allows customer notifications throughout the process. The support team was quick and helped me quickly with my questions.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2019

Great app and great support! We are pleased with Pre-order Now, it works as expected and Robert has been quick to respond and very helpful.

Store

Caddis

Using app

3 months

Total reviews

11

Average rating

4.9

5 / 5 Share

Sept. 5, 2019

Great app for making pre-order items clear on our website. Excellent response to queries and helping with making custom changes to suit our theme.

Using app

3 months

Total reviews

4

Average rating

4.8

5 / 5 Share

June 16, 2022

Great plugin but even better customer support! Had a major issue from switching themes that was causing a conflict. Their support team was able to identify the issue and resolve it within the same day. A+++

Using app

Almost 3 years

Total reviews

3

Average rating

4.7

2 / 5 Share

Aug. 27, 2019

Did not work with Turbo theme from out of the sandbox. App developer blamed theme. Theme developer said its app developers responsibility to make sure it works with the theme.

Using app

1 day

Total reviews

3

Average rating

2.7

Developer Reply

We're sorry to hear the theme developer has passed the buck on this, but we're also disappointed that you've decided to leave a 2-star review. Our support staff expended considerable time tracking down the exact location and cause of the error in your theme and even explained the needed fix.

5 / 5 Share

Aug. 22, 2019

I researched numerous pr-order apps, this one appeared to check all of my boxes. It's been very easy to set up. I will give a five-star review now. If for some reason I run into problems I'll make like Arnold and be back to leave an updated review.

Using app

About 9 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 22, 2019

Had a brief simple issue with setting this up. They were very responsive to correcting the simple issue and the program works great.

Using app

1 day

Total reviews

1

Average rating

5.0

3 / 5 Share

Aug. 16, 2019

good for the first day,but late not good ,good for the first day,but late not goodgood for the first day,but late not goodgood for the first day,but late not goodgood for the first day,but late not good

Using app

3 days

Total reviews

3

Average rating

4.3

Developer Reply

Hi there, Did you need any help? If so, please reach out to our support staff at [email protected].

1 / 5 Share

Aug. 13, 2019

THIS APP IS BROKEN, We have tried several times and the support can help us. doesn't not sync,No help

Using app

6 days

Total reviews

3

Average rating

2.3

Developer Reply

The app is NOT broken. The "sync" you mentioned, as clearly written in the app, was just the setup progress bar :) You had completed 60% of our recommended setup process... As for help, our support reached out to you in under one business day, and you had already uninstalled. Best wishes for your shop.

4 / 5 Share

Aug. 4, 2019

Like the app, but it doesn't seem to find a result for my search half the time. I have another window open and see the exact title of the item I am looking for. Search with sku, partial sku, and text, all to no avail.

Using app

3 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 2, 2019

Great App - really easy to set up and the guys are so helpful and fast at responding to any queries/requests!

Using app

About 1 month

Total reviews

10

Average rating

5.0

4 / 5 Share

July 28, 2019

i use this to help me sell products when we are out of stock. it helps me maintain sales while being low on inventory.

Using app

About 1 month

Total reviews

6

Average rating

3.5