Printful: Print on Demand
Sell custom print-on-demand items on your store | Printful
Rating
4.6
feedback
7,018
chart
#114
All reviews
Rating Breakdown
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April 27, 2020
The integration with my shop is perfect. Also, the product mockups make a big difference.
April 26, 2020
If I could give this no stars I would! This company has a very user friendly website and is much better than the order apps on here, BUT.... holy sh*t is the print bad! Every time they have printed something for me, it's been wrong. When I contact them about the problem they are VERY fast to turn it around on me and point the finger at me. I've been a graphic designer for 5+ years now with printing expirance and I know how to size my art onto clothing. Yet every time an order is printed the logo on the fron is way off and the back logo is super small. Dealing with all these problems has resulted in me looking bad and having nothing but complaints from customers that are spending their hard earned money with me. NOT HOW YOU WANT TO GO OUT IN THE FIRST MONTH OF OPENING. Printful needs to own up to their problem and make things right.
Hi, thank you for your review, we really appreciate it! We're very sorry to hear that you have encountered some issues with printing and customer service! Our team would definitely investigate the situation to best understand what may have happened with the product and help with resolving the situation. We would definitely like to know more about your experience with the quality of the printing and inspect the situation closer, so we'll follow-up with you via email shortly! - Zana
April 26, 2020
This is a wonderful app, it works well and the integration is very smooth. Thank you very much to the team.
Thank you for your review, we truly appreciate it! We're glad to have you with us and look forward to our ongoing collaboration! :) - Vita
April 25, 2020
Great workflow for getting your Printful designs and styles quickly added to Shopify! Highly recommended ++
April 25, 2020
Greedy people with overpriced products and decent service. I don't recommend you guys to use this platform all you gonna get is few pennies of profit and everything goes to Printful.
Hi there, thank you for your review, we really appreciate it! We understand that our prices may not be suitable for all our users, but we do try to excel in other aspects of our company. We provide free integrations with multiple ecommerce platforms that allow you to add products to your storefront and automate the order import/fulfillment process. We also have a dedicated fulfillment team that takes care of your orders during the production and we fulfill all orders in-house. Additionally, we provide 24/7 customer support so that you can reach us whenever if you have any questions or concerns about your orders or our services. We are lowering costs on some of our products and features whenever possible, so our users can use their funds toward building their store and brand. We are still a growing company and we are looking for ways how to improve our services and catalog even more, so, hopefully, we are able to add more products as we move along to provide a broader selection with a wider price range. If you have any questions or anything else you'd like to share about your time with us, be sure to let us know at [email protected]! - Zana
April 25, 2020
Very flexible for a newbie. I have had my questions answered through chat. One improvement suggestion is while on chat to have it follow you through changing screens.
Thank you for your review, we appreciate it! We also appreciate your suggestion, however this should already be happening. If you've encountered issues with how our live chat feature works, please reach out to us at [email protected] for help! - Vita
April 26, 2020
Edit: Had to change to a 1 star review. This is by far the worst customer service I've ever experiences. Would absolutely not recommend using Printful for your business. I was really excited to use this app for my online shop, but I've had some bad experiences with my test orders. The customer service can be a bit rude and it feels like they do not read your messages at all before sending a standard reply that does not answer your questions. I'm afraid I'm gonna have to look for a different print on demand service.
Hi, thank you for your review! We're very sorry to hear that you haven't had a positive experience with our customer service! It's definitely important that you receive proper information to your inquiries and we will certainly review the quality of communication you've received. It is important to us that you receive the best customer support and your feedback is truly valuable for improving our team. We'll also follow-up with you via email to learn more about your time with us and assist with resolving the situation! - Zana
Nov. 24, 2020
I love this app it was great reviling my High fashion couture printed textile designs TarosArts sold @TarosBoutique. I love it as far as designs and the way it prints and embrodering great 5 out of 5
April 22, 2020
i have just installed the app i find that its simple and easy to use i will try it and reply with final rate
Thank you for your review, we truly appreciate it! If you encounter any questions or concerns with how something works, be sure to reach out to us at [email protected] for help! :) - Vita
April 22, 2020
Hammer Schnittstelle! So kann man arbeiten. Sehr Simpel und Selbsterklärend. Die Einrichtung der Produkte erfolgt komplett über Printful.
April 20, 2020
I used this app to help me stock my online store with quality products and great mockups to help display my original designs. This app helps me build a store that looks good!
April 20, 2020
Really easy to use and set up, set my store up really quickly. I like that the product images are high quality, that being said I didn't enjoy the fact that designing a hat with a design on the front only imports front images of the hat when realistically, the customer would want to see the hat from more angles regardless of whether the hat had a design on the back.
Thank you for your review, we truly appreciate your feedback! You can submit this and any other suggestions you have to our feature requests for a community vote here: https://www.printful.com/feature-request Your feedback is important and it helps us improve this integration, as well as the other services we offer! :) - Vita
April 19, 2020
Create a store its great tech highly suggest carnt wait to setup and keep creating with my soldering iron
April 18, 2020
Very nice choice of products, easy to install and set up! I had a positive interaction with support, highly recommend!! The print partner for me, 5 star.
Thank you for your review. We're glad to hear that your experience with us has been positive and look forward to our ongoing collaboration! :) -Vita
April 24, 2020
Great App and easy to use functionality. Anyone can use this even a child. All these amazing products make for a great selection.
April 17, 2020
this app is easy to use and surely I enjoy using it. It would be great if able to add one more artworks on product while designing.
Thank you for your review, we appreciate your feedback! We don't currently have an ETA for an update on how adding products to your store works, but you can create and download additional product mockups in bulk here: https://www.printful.com/mockup-generator, then add them to your Shopify store directly. If you have any additional feedback, as well as any questions or concerns - be sure to reach out at [email protected]! - Vita
April 17, 2020
The installation and integration with Shopify is easy and without any problems. However, the waiting times for fulfillment and shipping is WAY too long (5- 7 working days for fulfillment and another 6 days for delivery) you can forget the 2-4 days for fulfillment as it seems the maximum is the norm. If you sell in Germany after a week of waiting the customer will most likely cancel the order and request a refund as he /she would perceive your shop as a fraud, will not buy in your store again and will leave a negative feedback. German customers will simply not accept to wait 2 weeks for their product to be delivered. Add to that public holidays and you can end up with almost 3 weeks of delivery times. That's a no-no in Germany.
Hi, thank you for your review, we really appreciate it! Our fulfillment timeframe is 2-7 business days for apparel items and 2-5 business days for non-apparel products. Although we'll definitely try to fulfill your orders as soon as possible, we ask to consider the full fulfillment timeframe when submitting an order. Of course, we are working toward faster fulfillment as we understand that it is important to receive products in a timely manner. The delivery time will depend on the delivery option you select. Additionally, we ask to take into account the current situation with Covid-19 (see our FAQ here: https://www.printful.com/covid-19), as some delays in fulfillment (depending on the product and fulfillment location) and delivery are expected currently. We hope for your understanding during this time and we hope to return to faster fulfillment and delivery times very soon! If you have questions concerns about an order (its fulfillment or delivery), definitely let us know at [email protected], so we can take a closer look at the status of it! - Zana
April 16, 2020
Seamless, quick installation and connection. Excellent product synchronization. Highly recommended.
April 16, 2020
It's great as of now, I'm new to Printful, so far so good. It's easy to use, but I had a hard time at first navigating between Printful and Shopify, but after a few hours, a lot of reading and training videos, I got it.
Hi, thank you for your review! We're happy to know you are liking our platform so far! I am sorry to hear that you encountered some trouble with navigating between Printful and Shopify at first. Since these are two separate platforms, there are some actions which can only be done in Printful and some only in Shopify. It might take a moment to get used to using them both and getting familiar with all the features, but I'm glad to hear you feel comfortable using the platforms now. In case there's anything we can help with, be sure to let us know anytime at [email protected]! - Zana
April 15, 2020
J'utillise le support printfull depuis un mois maintenant et c'est vraiment simple et intuitive pour faire mes créations et le connecter à ma boutique. Superb!