Privy ‑ Email, SMS & Pop Ups

March 20, 2022

Amazing app! Recently left from a competitor and I do have to say, nothing compares to Privy's capabilities and ease.

March 17, 2022

Freaking awesome! I signed up for a trial just for the email signup functionality. I loved the results and decided to convert to the paid subscription. They do a free training/onboarding after you sign up, and they showed me the platform does a lot more than I thought it would. Very slick interface and intuitive. I'm getting good results.

Oct. 30, 2022

I tried again because of all of the great reviews. I sent a newsletter to about 200 contacts. I tested the mail send to myself clicked all the links NO PROBLEM! Then when I send the mail I get a bunch of responses saying the links take them to a broken web site because the email is marked as a spam sender. I messaged Privy and they said they recommend changing the auto sender address which I didn't see anywhere as an option to my personal email instead of theres. I look like an idiot in front of 200 people now. The solution is next time change the sender. TELL ME THAT BEFORE. Why oh why does this service suck so bad :( This app worked well for a few months. When my free trial ended (wasn't aware it was a trial or it would end) I wasn't notified. This app is about notifying people and THEY DIDN'T NOTIFY ME! I had over 1500 visitors to my website in one week and checked to see why I wasn't getting their emails and this poor company didn't send me a pop up email or sms to tell me I need to now pay for the service, which I would have done. Crazy right. There are other services out there don't make the same mistake I did. After telling them this happened they said nothing we can do would you like to pay for the upgrade. Not great customer service.

Feb. 22, 2022

I used this platform to help me gain sign ups and convert browsers with my email alerts and newsletters. I really like how I'm able to control how often emails are sent to my customers. The free shipping bar after spending 'X' amount has also helped convert browsers to customers.

Feb. 18, 2022

Incredibly useful and amazing support. The team is always responsive and helpful and the app just keeps producing revenue and impact

Feb. 13, 2022

We used the pop up function for free for years. Now it is significantly overpriced. The app significantly reduced website speed even when it wasn't functioning.

Feb. 5, 2022

I have been using this app over a year but recently I have had an issue with my conversion campaign people kept getting error. I had no idea the problem was going on until some new website visitors used contact form to inform me that Spin and Win is not working. No idea for how long. They fixed but it happened again and again. Last drop was without sending notification they increased price from 15 to 30.. For small businesses there are many options out there for same function and better price. Privy has such a limited templates for emails. None were ever useful. I had to design template on other app all the time and then upload.

Feb. 2, 2022

If you're a smaller business and think this will be a game changer, it won't be. I noticed no significant improvement after downloading privy. Get a different email app, there are way cheaper and better ones out there. The popups and cross sells are nice features, but not worth the price you will pay for them as they charge you for each "email subscriber" you get, even if you don't use their email services. If you reach out to support they usually just copy and paste a section of their policy in there and suggest that your account could be banned. Safe to say my experience and many others hasn't been good with Privy. I wish I could keep it for the popups only, but it isn't worth the money. I can't believe how many people have downloaded this, it's insane the manipulation they have. Also the support is subpar at best, honestly, it's pretty terrible. Download at your own risk, who knows, maybe it will help you a lot.

Jan. 28, 2022

App is easy to setup and has a lot of features. I had an onboarding Call with Daniel and he was able to walk me through and set up multiple campaigns. He was extremely knowledgeable about the interface and using all of the different features privy offers. Ive seen some great numbers already and look forwards to using privy to sit full potential.

Jan. 19, 2022

I switched from Klaviyo to Privy and the MAIN reason was customer service! I am amazed at the patience and generosity of the Privy team. Victoria Shulman and Erin Wood feel like my new best friends. Try to get a phone call with someone on the Klaviyo tea...you'll lose hours of your life. Vicky and Erin are superstars and I feel so much more knowledgable and in control! Love Privy!

Jan. 14, 2022

They cancelled my account because they dont allow services for "Pharmaceutical Sales", except our product is not Pharmaceutical, its a gym supplement which contains only natural, legal ingredients.

Jan. 14, 2022

Hands Down the BEST email marketing platform! Highly recommend for entrepreneurs that wear many hats because of the ease of use and ability to get support when needed. You can schedule an onboarding call with a specialist when you sign up to set up your first couple of campaigns and help optimize your conversions. Privy has a very honest and communicative support group that will help you put the right things on your website and not pop ups to overkill. Ive tried other email marketing platforms and I truly mean it when I say Privy gives you all the resources you need to have strong email marketing for your business. Special thanks to Patrick and Vickee S. for getting me started and showing why Privy has been one of the best decisions I've made for the almost two years I've used their platform.

Jan. 6, 2022

I used this platform to help me gain sign ups and convert my cold audience into a hot audience with my email alerts and newsletters. I really like how I'm able to control what and how often emails are sent to my customers. The free shipping bar after spending 'X' amount has also helped a lot. I would recommend!

Jan. 5, 2022

The service is terrible. Tried to message and email them hundreds of times and no real response for my issues.

Dec. 21, 2021

Best App ever. The way you are able to show your banner, pop ups etc. To different set of visitors is amazing. Thank you

Dec. 21, 2021

It is still early days but so far it seems OK, had a helpful couple of calls with Privy in my first couple of weeks but I am yet to see results. Still learning about all the features so hoping it will prove useful for my store

Dec. 16, 2021

Absolute crazy been using the app since Feb 2021 and sending over 20k emails per day , 3 days ago they FORCED me to sign a 3 month contract , the very next day my account is blocked because it has not conformed to regulations .YOU BUILT MY DATABASE FROM SUBSCRIBERS !!!! HOW CAN I NOW BE AT FAULT , THIS IS JUST AS GOOD AS STEALING MY MONEY I WILL ISSUE A STOP PAY AT PAYPAL !!!

Dec. 14, 2021

You'll get someone blowing up your phone, email, facebook, instagram, etc as soon as you sign up. It was really annoying and that reason alone made me delete it.

Dec. 13, 2021

The Privy Conversion Suite is outstanding, and their team of specialists were super helpful in getting us launched in no time. Thank you!

Dec. 12, 2021

I really enjoy this app. It helps us create our reviews with ease. We get emails on new reviews and are placed on our website automatically.