Privy ‑ Pop Ups, Email, & SMS

April 25, 2022

I haven't yet used Privy enough to write a full and extensive review however, from what I have used up to now and what I can see is available is very impressive. In addition to this, the onboard Zoom call that was provided to new members was invaluble.

April 23, 2022

I have 1,000 people who signed up for email. Only 300 are mailable and 220 can be texted. It is very frustrating that I can have an offer pop up in exchange for email and text, customers sign up, but since they didn't click the stupid check box (that isn't required by the customer), I can't contact them?! WHAT A WASTE.

April 22, 2022

Andrew is a great Customer rep. He listens and knows his stuff. Looking forward to our next session.

April 22, 2022

Facile, intuitiva! Non so come farei senza questa applicazione! Adoro preparare le mail, schedularle e al resto ci pensa Privy!

April 17, 2022

Absolutely LOVE this app for my business! just wish it had more text options........................

April 15, 2022

Seems great so far! Wonderful support! Love how easy it is to create new campaigns depending on the time of year.

April 15, 2022

So far so good with the app. And the onboarding I received was awesome. Great customer service - the help I received was invaluable!

April 14, 2022

This app charges based on the number of mailable contacts that are added to your account, even if you aren't using the Privy pop-up to add the contacts. So, your account will continue to grow as they sync any contacts gained by Shopify through sales or sign-ups on your site. We found this out recently when we paused our Privy campaign but then were unexpectedly hit with a price increase because our number of mailable contacts had grown (thanks to Privy pulling Shopify data into our Privy account, completely unbeknownst to us). So even though we weren't using their email capture feature, they still increased their monthly fee... This was not the original terms of service that we agreed to when we started using this app; we have never used it for email or sms, Klaviyo is far superior for that purpose.

April 13, 2022

I started with the free version of this app a very long time ago for just a pop-up. Works great, but OMG the pricing is now a disaster. I am hounded constantly to add their email marketing and now with only 2 weeks notice a 3.5 times monthly price increase ($20 to $70). It is just nuts. I was also told the $20/month price was "locked in" forever. I use MailChimp and they include a free pop-up so going to drop Privy after many years. I really suggest staying away from Privy as everything seemed to change for the worse after they were acquired by a new company.

April 13, 2022

Very impressed by the Privy app AND the Privy team. No issues with deployment whatsoever - just great engagement and training. Highly recommend Privy!

April 11, 2022

Privy has been super user friendly. My onboarding call with Daniel was incredibly helpful. Its a great service that they offer. I now know I have him as a contact if I run into any challenges. I'm excited to get all my pop ups set up

April 9, 2022

ABSOLUTELY AMAZING!!! Frankie led me through exactly what I needed to do to make my site even better. Miranda built up the examples and since she had an emergency, Frankie stepped in and was flawless!!! I will stick with Privy cause they have all the right tools to have a successful online shop with perks. People can shop with ease and not be overwhelmed by unnecessary pop ups and emails that they have seen before. I am so grateful and thank you from the bottom of my heart. Keena

April 2, 2022

The more I try and use it the more features I find either don't works or don't work as perhaps Privy suggest, shame, it used to be a great company but they seem to be focusing on new products although I rarely see them rather than fixing all the glitches in the basic system. I still have an unresolved issue

April 2, 2022

I am learning about this ap , so far its been amazing, I love the designs for my pop up messages etc .

March 31, 2022

The app has been pretty easy to use thus far. The 1x1 training was everything. The only thing I would suggest is they need to slow down a bit. Other than that perfect!!

March 27, 2022

Canceled Privy 6 months ago. But it continues to withdraw money from the bank, also it’s double amount, 60USD! The support tell different stories everyday. The app already debited money from the bank account 12 times. Promised refund, but it’s not! Close that scammers immediately!

March 25, 2022

We have been using privy almost a year and it is a great app, it is very simple to set up and run email marketing.

March 24, 2022

Honestly I Privy is the best! I was previously using another marketing app, also Boston based, and i hated it! It was so complicated so hard to understand and with the little time I have, learning how to do a basic thing like set an email campaign was not something I wanted to do. I switched to privy and wow so much easier. Easy everything makes you feel like a pro. Anything you don't know how to do or use its easy to find the answers online. Overall 5/5

March 20, 2022

Amazing app! Recently left from a competitor and I do have to say, nothing compares to Privy's capabilities and ease.

March 17, 2022

Freaking awesome! I signed up for a trial just for the email signup functionality. I loved the results and decided to convert to the paid subscription. They do a free training/onboarding after you sign up, and they showed me the platform does a lot more than I thought it would. Very slick interface and intuitive. I'm getting good results.