All reviews

Rating Breakdown

  • 5
    75% (3,051 ratings)
  • 4
    14% (591 ratings)
  • 3
    4% (183 ratings)
  • 2
    2% (87 ratings)
  • 1
    4% (171 ratings)

Reviews with Text

  • 100% (4,079)
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5 / 5 Share

Nov. 18, 2021

Mel was very informative in explaining how to navigate the app. Great customer service all around A++++++++

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2021

I love this app and all of your extremely helpful videos on YouTube. The masterclass series has been incredible! Thanks for helping this small business get ready for the busy holiday season.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 16, 2021

We Love Privy. We're long time customers. Total game changer for us! Helped grow our business and continues to do so. The staff is so knowledgeable and helpful.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

1 / 5 Share

Nov. 16, 2021

It has been almost a month where people who unsubscribe are unable to and since has caused spam reports. Now they froze my account for a problem they can't fix. An email app that you can't unsubscribe from - this is infuriating. Please fix this - it is the busiest time of year and your app is not working.

Using app

Over 1 year

Total reviews

3

Average rating

2.7

5 / 5 Share

Nov. 16, 2021

The app is very easy to use and offers a good variety of examples that you can use for yourself. When i subscribed i got an 1 hour onboarding call which was a very pleasant surprise. the people of privy are super friendly and they had a lot of good ideas for our email campaigns. Would definitely recommend!

Using app

16 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 20, 2022

So far it's been good! I used this app to get more people on my mailing list and it was really useful. Jenny really helped us set up for BFCM, she set up a few calls to help with all of our email marketing and made sure our pop ups were in place and ready for the big 4 days where we have the biggest discounts. I really appreciated her help and also being on hand whenever I need to ask a question or help with setting anything up. Jenny really knows her stuff when it comes to making scheduled marketing seamless. I hope to work with her more in 2023.

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 10, 2021

So I did a one on one with a Privy expert named Andrew.. AMAZING!!!! I learned so much in our time frame. I truly love Privy with fast response to every question I've ever asked

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 6, 2021

Great App! Very easy to use and fantastic on going customer support. Would definitely recommend for all E-commerce businesses

Using app

15 days

Total reviews

4

Average rating

5.0

3 / 5 Share

Nov. 4, 2021

Decent pop-up app but the email client isn't great... We tried using it and it failed enough times that we leaned back into MailChimp. We have run that integration with MailChimp and lets see if that works...

Using app

24 days

Total reviews

2

Average rating

4.0

5 / 5 Share

Nov. 4, 2021

A Wine Lovers Gifts for all Occasions After Upgrading to Privy App, we asked for help and support, We scheduled a meeting with them, and today, we just have a meeting with Andrew Garber to show and set up everything for us. It was very helpful. Andrew is very professional. We will not hesitate to contact them for more help., so, we highly recommend Privy to everyone. Now, we absolutely love Privy! Thank You, Andrew!

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 1, 2021

I absolutely love Privy! It has paid for itself many times over! I started using it this year when I also opened my Shopify store, and I can say with certainty that I have grossed more in sales, grow my email list, and have been able to create a self-care community with weekly Newsletters.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2021

This program has everything i need, easy to use. I love it !!! thank you!! Great work on this app, you really thought of it all!!!!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 28, 2021

Love so far! Great customer service and has been fairly easy to use. Lots of options and marketing techniques.

Using app

21 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 28, 2021

I would rather give them 0 stars if I could. Their support team is not helping at all! It won't allow me to cancel the plan unless contact them,and I did, they do not even reply my email for 2 days!!!! Please do not use them. Worst experience ever!!!!

Using app

Over 2 years

Total reviews

10

Average rating

3.0

5 / 5 Share

Oct. 19, 2021

Very Easy to use compared to others , It did put a boost in my sales I highly recommend this app for Email Marketing.

Using app

26 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 17, 2021

doesn't let you edit anything until you're forcibly upgraded. i can't cancel unless i upgrade or contact support which causes more of a delay.

Using app

5 months

Total reviews

6

Average rating

3.5

5 / 5 Share

Oct. 15, 2021

I highly recommend the Privy app. It's flexible, easy-to-use, and does exactly what it's designed for. (I'm not being paid to say this!) I encourage any size business to give it a try. Pricing is super reasonable, and their support has been excellent. Yesterday I got the one hour onboarding with Daniel, and I have to say I was blown away by how much we were able to cover. The session was video recorded, so we are all set to continue building it out using that as our guide. Before the onboarding, Daniel had already gone into our account to see what we had set up. He helped us improve our settings and added more popups and flyouts on the spot. It was hands down the best onboarding session I have experienced in my many years as a digital marketer.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2021

Just did my onboarding with Andrew and he's fantastic! Super helpful and definitely wants to get his customers set up for success!

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 15, 2021

I've been super impressed by the follow up support from the Privy staff. There is no way I would've been able to implement the structures that have been put in place and explained through the training provided. Highly recommend!

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 12, 2021

Really great app, I have obtained a few subscribers with the pop up campaign and a paying customer, Thanks for creating this app

Using app

18 days

Total reviews

3

Average rating

5.0