Privy ‑ Email, SMS & Pop Ups

Oct. 29, 2021

Had an onboarding call this morning with Andrew. It was extremely helpful. I'm already having success!!

Oct. 28, 2021

Love so far! Great customer service and has been fairly easy to use. Lots of options and marketing techniques.

Oct. 28, 2021

I would rather give them 0 stars if I could. Their support team is not helping at all! It won't allow me to cancel the plan unless contact them,and I did, they do not even reply my email for 2 days!!!! Please do not use them. Worst experience ever!!!!

Oct. 19, 2021

Very Easy to use compared to others , It did put a boost in my sales I highly recommend this app for Email Marketing.

Oct. 17, 2021

doesn't let you edit anything until you're forcibly upgraded. i can't cancel unless i upgrade or contact support which causes more of a delay.

Oct. 15, 2021

I highly recommend the Privy app. It's flexible, easy-to-use, and does exactly what it's designed for. (I'm not being paid to say this!) I encourage any size business to give it a try. Pricing is super reasonable, and their support has been excellent. Yesterday I got the one hour onboarding with Daniel, and I have to say I was blown away by how much we were able to cover. The session was video recorded, so we are all set to continue building it out using that as our guide. Before the onboarding, Daniel had already gone into our account to see what we had set up. He helped us improve our settings and added more popups and flyouts on the spot. It was hands down the best onboarding session I have experienced in my many years as a digital marketer.

Oct. 15, 2021

Just did my onboarding with Andrew and he's fantastic! Super helpful and definitely wants to get his customers set up for success!

Oct. 15, 2021

I've been super impressed by the follow up support from the Privy staff. There is no way I would've been able to implement the structures that have been put in place and explained through the training provided. Highly recommend!

Oct. 12, 2021

Really great app, I have obtained a few subscribers with the pop up campaign and a paying customer, Thanks for creating this app

Oct. 6, 2021

Our experience with Privy has been perfect. Onboarding and training is top-notch. Bravo to the Privy team!

Oct. 5, 2021

good good lots to learn and to use. but otherwise i like everything so far! would definitely recommend to my other small business friends!

Oct. 5, 2021

So far So good, Everyone is very helpful. Our sale's are getting better with the help we have been getting. Amanda is great, We will be using this on our other site as well.

Oct. 4, 2021

If you download this app the customer service will absolutely spam you with dozens of the meaningless emails and phone calls. If that's not bad enough, they send their emails from multiple domains so you cannot just block or unsubscribe. I have asked them politely each time to stop contacting me and they ignore each request and attempt to contact me from another address and call me. I downloaded this app for not even 15 minutes before figuring out it's not what I need, deleting it, and they are still spamming me. DO NOT give your information to this app.

Oct. 4, 2021

The email options Privy offers are great! The text marketing product is a definite no! We tried it for over a month. Our customer texts were sent after flash sales and offers were over, the text interface set up leaves a great deal to be desired....they offer no graphics or text options that pop for clients to take notice, like other marketing text services. Privy did refund our fee and was very nice to listen to the issues we experienced.

Oct. 3, 2021

I mean, it was reasonable easy to setup & find our way around it... But it never actually sent any abandoned cart emails, which meant we had to stop using it & cancel our account. Was pretty disappointing tbh.

Aug. 6, 2024

This app is great but the service and onboarding team is the best!! They helped me get all my campaigns running when we first came on with Privy. Now Henry has been helping dial things in and the results have been outstanding. They've been performing even better than expected. KUDOS to the Privy team and big thank you to Henry for his pro skills!

Sept. 27, 2021

Great app and excellent onboarding and support that is a huge help with conversions and email. We were up and running fast and are looking forward to seeing the benefits on our store.

Sept. 27, 2021

Amazing service. Paid for itself in the first 2 days. They make it so easy and get you set up and converting immediately. Highly recommend.

Sept. 21, 2021

Wonderful service so far, Everything is easy to navigate and they’re aware of their kinks and are working daily to produce a better service !

Sept. 19, 2021

Wonderful app, It has helped my business so much by bringing traffic in. Also sending emails to my customers is so simple and easy!