Privy ‑ Pop Ups, Email, & SMS

Jan. 5, 2022

The service is terrible. Tried to message and email them hundreds of times and no real response for my issues.

Jan. 4, 2022

Great app. Pricy though as you go past 250 mailable contacts. Also, this app will spam you to write a review. It's annoying but great app.

Dec. 24, 2021

There are a lot of great features that help out with your business including emails, conversions, and tracking.

Dec. 21, 2021

Brilliant on boarding service and a great app! I would highly recommend this app for any small to medium size business. Thank you Jack

Dec. 21, 2021

Best App ever. The way you are able to show your banner, pop ups etc. To different set of visitors is amazing. Thank you

Dec. 21, 2021

It is still early days but so far it seems OK, had a helpful couple of calls with Privy in my first couple of weeks but I am yet to see results. Still learning about all the features so hoping it will prove useful for my store

Dec. 20, 2021

still, early days yet..so far so good but I think the template options are not enough. There are quite a lot out there.

Dec. 17, 2021

It's an okay app. The $15 is a bit steep to justify for the features it offers for that price. The emails were cumbersome to say the least. This is on my list to delete now that the heavy holiday traffic season is over because the value just isn't there for me.

Dec. 16, 2021

Absolute crazy been using the app since Feb 2021 and sending over 20k emails per day , 3 days ago they FORCED me to sign a 3 month contract , the very next day my account is blocked because it has not conformed to regulations .YOU BUILT MY DATABASE FROM SUBSCRIBERS !!!! HOW CAN I NOW BE AT FAULT , THIS IS JUST AS GOOD AS STEALING MY MONEY I WILL ISSUE A STOP PAY AT PAYPAL !!!

Dec. 14, 2021

The app is okay but for me to be paying $15 dollars is a bit extreme. Sometimes emails aren't going out when it should be and it sucks.

Dec. 14, 2021

You'll get someone blowing up your phone, email, facebook, instagram, etc as soon as you sign up. It was really annoying and that reason alone made me delete it.

Dec. 13, 2021

The Privy Conversion Suite is outstanding, and their team of specialists were super helpful in getting us launched in no time. Thank you!

Dec. 12, 2021

I really enjoy this app. It helps us create our reviews with ease. We get emails on new reviews and are placed on our website automatically.

Dec. 11, 2021

So far so good. My limited time with it has already saved an order so I am hoping it will prove more useful in the future.

Dec. 4, 2021

I have tried a few other email platforms and Privy by far is the best one that I have used. Love this app.

Nov. 30, 2021

Pretty good APP although I have had a few problems with the pop up that cannot be resolved. I feel it is overpriced for what I am getting.

Nov. 29, 2021

Privy works great with my 3 Shopify stores. Very easy to use. I would highly recommend this app to anyone opening a new Shopify site.

Nov. 28, 2021

Recently Privy isn't working properly. Emails have been bouncing back tremendously and we reported this, and took them more than 3-4 days to fix the issue. Now the newsletter section does not even load. It also shows that our previous templates are GONE. I pay $200 monthly and they did refund the amount, but this is getting annoying especially during these busy times of the year. We will be looking into other service provider and abandon privy with no regret asap. Stay away.

Nov. 25, 2021

I'm generally happy with the UI and how simple and understandable the app is to use and start building and converting in minutes. All the templates are literally made for you. But, I'm leaving this review because I am honestly SUPER impressed with the onboarding team, and specifically Jen- I was invited into a call to learn more and during the call, I was notified that some subscriptions are eligible for 1 on 1 onboarding (detailed help setting up my environment) - Jen helped me get most everything in place and some points which we didn't have time to cover during the call - on her own accord she finished up and sent me an email "hey, I finished out your welcome series..." and that easily earns 5stars in my book! Thank you, Jen, and the entire team at Privy

Nov. 24, 2021

Frustrating to work with and expensive. I wouldn;t recommend this app anymore. It used to be a lot easier to use.