All reviews

Rating Breakdown

  • 5
    75% (3,181 ratings)
  • 4
    14% (612 ratings)
  • 3
    5% (195 ratings)
  • 2
    2% (88 ratings)
  • 1
    4% (176 ratings)

Reviews with Text

  • 100% (4,248)
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5 / 5 Share

Sept. 17, 2021

I just installed this about about a week ago and I'm already seeing more conversions for email subscribers. Super easy to use and so many features all in 1 app! I was able to delete 3 other apps just for this one!

Using app

15 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 15, 2021

Great App, Effective app to take customers email through exitent pop-up with Discount Code. I really recommend it, i have already easy 100 subscribers who i can reach them with email marketing and Facebook ads. Those customers don't subscribe if this app does not exists

Using app

3 months

Total reviews

14

Average rating

5.0

5 / 5 Share

Sept. 14, 2021

I installed this app back in February while it was free for up to a certain amount of impressions per month. Once our website eclipsed the threshold, I let the app fade away. At the time I didn't think anything of it and wasn't too keen to spend money as a new business. Fast forward about 4 months and Privy touched base again with a promotion to try the full suite of services with newsletters, abandoned cart emails, order follow ups, etc and I took the leap. 2-3 weeks later, I'm so glad I did. We've blasted 4 newsletters which have generated decent revenue. We've got a series of 3 abandoned cart (not checkout only) emails that are already working. The support team has been the biggest difference this time around. I was flying solo originally and ODDLY enough it was not doing all that well for us. I had an hour crash course with Andrew G. after I had some time to set up some of my own campaigns and he was really helpful. We fine tuned some of my work, and he also took the time to create some examples of additional things that I'm excited to implement as well. All in all, I'm stoked. For the people that think it isn't worth the expense, it is. Our ROI is significant and I strongly encourage you to give it a shot and suggest skipping the step of doing it by yourself and going straight to working with their support team to get off the ground.

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 10, 2021

This app has been amazing so far, we already seeing lots of conversions and we just started using the app. Definitely recommend going through the onboarding call, so much good information!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2021

Privy has so many wonderful tools. Their onboarding team is fantastic and helped me truly understand how to get the most out of this app. I couldn't be more happy to have Privy in my workspace for my website.

Using app

Over 3 years

Total reviews

10

Average rating

4.6

5 / 5 Share

Sept. 7, 2021

I love this app! I was using Klavio and switched, and it was a great decision. It's straightforward to use and has lots of features.

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 6, 2021

Pretty happy so far, the analytics are super great to look at. I love the stats that are provided with the campaigns. Building an email is decently straightforward as well.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2021

This app was easy to use and get started with. The customer support was unreal and I had real live techs helping me set up all the campaigns I needed for my business! Daniel was patient, kind, and amazing! I would recommend this app to anyone with a website!

Using app

8 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Aug. 29, 2021

Was very confused regarding the syncing of contacts when I first started using but help team has helped me through it and I'm excited by what's possible with this app.

Using app

9 months

Total reviews

2

Average rating

4.5

2 / 5 Share

Aug. 29, 2021

Customer service is not good. I have had an issue now for more than a month. Send numerous email and issue still not fixed. We are working on switching out this app.

Using app

11 months

Total reviews

3

Average rating

4.0

5 / 5 Share

Aug. 26, 2021

Love this app! What we love even better is the support received from staff when inquiring about issues. Customer rep David Quitian is awesome! We have learned a lot from him via his insight and suggestions. Privy responds to inquiries in a timely manner and provides resolutions.

Using app

About 2 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Aug. 26, 2021

This app has not only raised our revenue, but the Privy team has been nothing but helpful and supportive. A must-have app for marketing!

Using app

About 2 years

Total reviews

4

Average rating

4.0

5 / 5 Share

April 13, 2022

Ahora que llevo un tiempo con la aplicación puedo decir que me ayuda a mejorar mis ventas sin ninguna duda. El equipo de soporte 10

Store

Kissbel

Using app

8 months

Total reviews

16

Average rating

4.9

5 / 5 Share

Aug. 22, 2021

I'm not very tecky, but once I got the hang of it, I was really able to take advantage of the features. I love that all my info like font, colors and social links get saved for future campaigns, which saves a lot of time. i contacted the help support one time and they were extremely helpful. Happy to have this app(launched first ecomm store last March)

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 22, 2021

i never write revies but i had to for this app. its made me so much money and is so easy to use. i like it better than klaviyo because this one is simple and straight to the point

Using app

2 months

Total reviews

3

Average rating

5.0

1 / 5 Share

March 3, 2023

I initially reviewed Privy and warded 2 stars, now after more use 1 star is awarded. It just doesn't do the basics right. Try and segment your Privy data and you are told to import from Shopify. The data is already in Privy. This is crazy and dangerous, creating more customer data on spreadsheets should be avoided. On top of this, they've introduced a huge price increase because of all the functionality they have supposedly added. Avoid, find something better.

Using app

Almost 2 years

Total reviews

10

Average rating

3.8

5 / 5 Share

Aug. 16, 2021

I have only had the app a week so far but the onboarding and customer service is top notch. Privy has several of the other apps I have all in one place. It’s amazing so far.

Using app

15 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 9, 2021

From excellent training to excellent customer service, this app is the best. As a small business, I have gained so much from my interactions with Daniel P on setting up my campaigns to getting billing and plan assistance from Jose R. This is an excellent service that keeps getting better!

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 21, 2021

2 sales in the first 24 hours. It works, plain and simple it works. The onboarding that I was looking for. It was the educational content that attracted me to Privy and made me pull the trigger on this software app rather than go with a competition. For the tech Un-savvy users the Support Crew is all-important. Go Frankie, well done.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 5, 2021

loving how customizable it is, perfect for small business. wish more stuff was available but willing to grow with the company

Using app

5 months

Total reviews

1

Average rating

5.0