Privy ‑ Pop Ups, Email, & SMS

Nov. 16, 2021

The app is very easy to use and offers a good variety of examples that you can use for yourself. When i subscribed i got an 1 hour onboarding call which was a very pleasant surprise. the people of privy are super friendly and they had a lot of good ideas for our email campaigns. Would definitely recommend!

Nov. 16, 2021

They never answer your requests. Very bad customer support. Plus they charged money for nothing. Avoid.

Dec. 20, 2022

So far it's been good! I used this app to get more people on my mailing list and it was really useful. Jenny really helped us set up for BFCM, she set up a few calls to help with all of our email marketing and made sure our pop ups were in place and ready for the big 4 days where we have the biggest discounts. I really appreciated her help and also being on hand whenever I need to ask a question or help with setting anything up. Jenny really knows her stuff when it comes to making scheduled marketing seamless. I hope to work with her more in 2023.

Nov. 12, 2021

We used this app for our popup marketing for 2+ years and it worked great. When we decided to leverage their email marketing services, that is when things went south. We have spent the last 2 1/2 years working hard to cultivate a customer email list from a variety of sources including our brick-and-mortar store. When we submitted our email list to Privy for upload, we were contacted by their compliance team. My interaction with the Privy compliance team was highly disrespectful. The implicit tone was that our organization might have collected our email list nefariously and stated they were more worried about maintaining their reputation than working with us. The overzealousness of their compliance team was highly off-putting. They denied our request to add our emails to the marketing distribution list. As a business owner, I get to choose who our brand gets to work with, and we do not want to work with an organization where the first interaction was so negative and implicit of wrong doing. Making a customer feel like they are doing something wrong is highly disrespectful. We were excited about using Privy's service for our growing brand, but will go elsewhere based on how we were made to feel.

Nov. 12, 2021

SHES A 5 STAR BABY! Easy use help along the way! GRAB IT! I love the cool custom emails for joins and updates! Eddie

Nov. 11, 2021

Man, this thing really has it all. Absolutely necessary for any store that wants do do a simple setup.

Nov. 11, 2021

I love this app! I find it way easier to use than any other email marketing platform. Once I get more subscribers I have no problem paying for the growth plan. Looking forward to the texts I can send.

Nov. 11, 2021

Best app ever to do your pop ups, welcome page, etc… i paid only 15/montly and got all i wanted, thank u guys

Nov. 11, 2021

I used this app. for my new store. I used the pop-up to collect emails for new customers it was an easy setup. After the trial I immediately got a contact from Melanie to chat, which has never happened before we will be chatting tomorrow about the needs of my store and Privy's services. Thanks, Privy.

Nov. 10, 2021

So I did a one on one with a Privy expert named Andrew.. AMAZING!!!! I learned so much in our time frame. I truly love Privy with fast response to every question I've ever asked

Nov. 9, 2021

This is the best app! I love hands on attention and they will get on calls with you and setup videos. You can text and email them anytime for help no other app gives this much attention

Nov. 6, 2021

Great App! Very easy to use and fantastic on going customer support. Would definitely recommend for all E-commerce businesses

Nov. 4, 2021

Decent pop-up app but the email client isn't great... We tried using it and it failed enough times that we leaned back into MailChimp. We have run that integration with MailChimp and lets see if that works...

Nov. 4, 2021

A Wine Lovers Gifts for all Occasions After Upgrading to Privy App, we asked for help and support, We scheduled a meeting with them, and today, we just have a meeting with Andrew Garber to show and set up everything for us. It was very helpful. Andrew is very professional. We will not hesitate to contact them for more help., so, we highly recommend Privy to everyone. Now, we absolutely love Privy! Thank You, Andrew!

Nov. 3, 2021

Privy is a fantastic marketing tool to aid with various plays that include website popups for email capture, discount marketing, free shipping bar and the cross sell to name a few all of which can be optimised for both desktop and mobile. Privy is also excellent for setting up various types of email flows such as the welcome series, abandoned cart, customer winback and newsletters all of which have loads of options for audience segmentation. Privy also offers amazing onboarding support and has a wealth of information easily available through its blog, knowledge base, podcast and masterclass. I would highly recommend given the low pricing for small enterprises which is great value for money. If you only have time to do one thing well Privy would be the one thing worth doing well.

Nov. 2, 2021

I used this app with the launch of my store and offered a discount to new customers. Worked like a charm to drive traffic + conversion. It pays for itself!

Nov. 1, 2021

I absolutely love Privy! It has paid for itself many times over! I started using it this year when I also opened my Shopify store, and I can say with certainty that I have grossed more in sales, grow my email list, and have been able to create a self-care community with weekly Newsletters.

Nov. 1, 2021

This program has everything i need, easy to use. I love it !!! thank you!! Great work on this app, you really thought of it all!!!!

Oct. 31, 2021

It was good until I kept getting an error after trying to add my subscribers to my contacts list. Very annoying! I hope this gets fixed ASAP!

Oct. 29, 2021

Had an onboarding call this morning with Andrew. It was extremely helpful. I'm already having success!!