Privy ‑ Email, SMS & Pop Ups

Aug. 5, 2021

Signed up as it was recommended online. So far, the customer service is incredible, extremely fast, and I'm actually really excited about using this App. Very pleased so far!

Aug. 4, 2021

Great app. Terrible pricing. Klaviyo really needs to fix their pop-up builder as using Privy just for pop-ups is not economical. Privy should really offer a non-email plan for customers who just want to collect.

Aug. 2, 2021

I just have to say...WOW! I'm super impressed! I signed up with you back in March to try to collect emails and build our client base. We've had over 150,000 people to our site, with 955 sign ups and only 130 orders. After listening to some Privy podcasts from an email I received, I knew I needed to change something. Last Friday I started offering 10% off their first order if they signed up. We went from .6% conversion rate to 6%! 78 sign ups and 23 orders just over the weekend. I have a few more things I want to do in regards to order follow-ups to help increase excitement, but we're on our way and super excited for the results we've already seen! Thank you!!!

July 28, 2021

The apps email integrations have leak emails - it keeps sending an email out from months ago, but only to a few people at a time. Customer service was unresponsive when we reached out for help. In addition, the pop-up timers are off and not holding saved changes.

July 26, 2021

A great all-in-one app for sign-ups, abandoned cart and newsletter. Support was prompt as well. Highly recommended.

July 22, 2021

I have been using Privy for over a year. I finally met with Daniel from teh Onboarding team, why did I not do this before? He was awesome, gave me some great ideas and made the changes for me (yay to that!). I have already increased my opt ins in just the 3 days since we met. Anyway I love Privy because it is easy to use, I am in and out of there pretty fast. And thanks Daniel for your help!

July 13, 2021

The app is too new for me to rate yet, I just started using Privy a few weeks ago, but Privy customer support is as good as it gets. They have impressed me more than any other company in any other sector when it comes to their customer service.

July 13, 2021

I was a little hesitant at first as I couldn't easily see the tiers for pricing, but it really didn't matter. I went into the free trial, created a Newsletter to start, and BAM, an abundance of sales. This is just the tip of the iceberg, but I've generated over 10k more than usual with the help of privy in a matter of about a couple of weeks, and I have not been utilizing the other features. It's definitely worthwhile!!!

July 13, 2021

I used this app to help me create awesome videos of my products. I really like how the app provides the option to make changes to the content, It would be nice if it could combine more than one product type per video.

July 12, 2021

Easy to use. Love it!! Will recommend to others. Except sms marketing is not applicable for my country.

July 1, 2021

I use this app to more than anything else as a small business owner. It helps me manage my campaigns analyze data. Add and adjust pop's according to there engagement with my website. This app is great and highly recommended.

July 1, 2021

We love Privy. The pop-up service are very good with endless possibilities, their email service is very good and very easy to use. Great platform with fantastic support. Andrew did a great job at helping us optimize it and make the most of it.

June 30, 2021

This app has been very helpful in growing our email list and increasing our sales. The support team is also very helpful and responsive.

June 23, 2021

We've been using Privy for almost a year to help boost our email opt-ins, manage email automation's and provide a better over-all user experience. Having a single tool to manage so many elements all in one has been a game-changer. Highly recommend this platform for any growing business.

June 22, 2021

We've used this app for nearly 2 months. It worked great and the output could meet our expectation. Also, the support is very efficient. They helped us with an urgent issue in 24 hours. Good job!

June 22, 2021

Used the free branded version for a year. Then suddenly they ended the free version without notifying me. As a small business owner I have a lot on my plate every day and checking whether or not my pop-up is working as it was set up should not be one of them. Do not recommend. If you want my money, you have to act like you deserve it, Privy.

June 18, 2021

This app is great for pop-ups and i used the free version for almost 2 years. i then upgraded to the paid version which is combined with emails, and moved my email marketing over from Mailchimp. Unfortunately the Privy email marketing aspect of the app leaves a lot to be desired. Analytics are not very deep, and there isn't a way to cue any new email sign up from the store (not via a pop-up) to receive the welcome series. It integrates well with the pop-ups but is lacking in other ways. So i will be exploring other options. Not worth the monthly cost for pop-ups only, and not good enough as an email marketing app. I wish there was a cost-effective way to just use the pop-ups because it's too expensive to pay this fee and another email marketing app fee. Disappointed.

June 17, 2021

That is really helpful to promote our brand and products, they are with excellent customer service. I will recommend it to my friends.

June 15, 2021

Great customer support! Being new to online retail, the team at Privy were supportive and informative to help me get started on the right foot!

June 14, 2021

Such an amazing app. Easy and fun to use. Helps grow our email list, convert, and cart recovery. A must-have for ecommerce.