All reviews

Rating Breakdown

  • 5
    75% (3,051 ratings)
  • 4
    14% (591 ratings)
  • 3
    4% (183 ratings)
  • 2
    2% (87 ratings)
  • 1
    4% (171 ratings)

Reviews with Text

  • 100% (4,079)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 26, 2021

Hands down Privy is one of the best apps that I've worked with. I've successfully been able to streamline my marketing to my customers by using this app. Plus, my sales have grown so much more since using it. The pricing is reasonable especially for a small business. I highly recommend.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 25, 2021

Great app to help any business get more sales online through their shopify store in any niche. Recommend

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 22, 2021

Lots of possibilities in terms of templates and promotions - pretty easy to customize and can be done by novice users. I did research quite a bit before settling on a promotion/exit-intent app - and chose Privy because was the best price for so many promotion options. The only noteworthy issue I've faced so far is when making too many customized changes, the editor can freeze or take long to load. To get around this, I just simply save and exit the editor after making multiple changes to a template and then re-open the editor and continue making any additional changes.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2021

Great for popups so far with the exit-intent pop up. Great customer service. Have enjoyed this so far!

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 18, 2021

I have been buying software for companies I run for 20+ years, this was by far the best on-boarding experience I have had. Thank you Jen! I'm really excited to see what next!

Store

MaxBP

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 16, 2021

Great email capturing capabilities. We have been able to collect emails through their various popup designs.

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 30, 2024

Wow! Tech support has improved so much! I went from a two star (because it was not good before) to now 5 star plus! The chat with Jose M. was patient, instructive - and fixed everything. Privy is my favorite app now.

Using app

Almost 4 years

Total reviews

9

Average rating

3.4

3 / 5 Share

Feb. 11, 2021

Having some issues with branding our emails. When the app sends email confirmations and newsletters they come with the Privy brand. I believe this is not good for any business and I am surprised no one else has complained . We have been chatting to support for almost 2 days now and still not clear answer. Not very happy with this, plus a bit expensive for the service.

Using app

7 months

Total reviews

7

Average rating

4.6

5 / 5 Share

Feb. 11, 2021

This app is amazing! We've been using it for about a year and are really happy with the sign ups, email functionality and marketing tools. It has more than paid for itself with sales and new conversions. The support is terrific. Highly recommend!

Using app

Over 1 year

Total reviews

11

Average rating

4.6

1 / 5 Share

Feb. 10, 2021

Their plan prices are not fair, they charge you based on your monthly views. Fuck you I deleted this app btw

Using app

3 minutes

Total reviews

22

Average rating

3.5

5 / 5 Share

Feb. 9, 2021

App surpassed my expectations! Ended up getting more new sign-ups than I ever imagined! Support has been great, including the coaching.

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 9, 2021

I'm very excited to get started and looking forward to great success with Privy. Casey was great with our introduction call and helping me understand the App. Let's Get It!!!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2021

You can convert new purchases immediately!! Great app and great support team!! They always answer my questions.

Using app

29 days

Total reviews

2

Average rating

5.0

4 / 5 Share

Feb. 4, 2021

The customer service and trainings are really good, but the templates and features could really use some flexibility and design upgrades. Really looking forward when the SMS marketing becomes more integrated. Great platform for simple email marketing that gets the job done.

Using app

About 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 3, 2021

I used this app to get sign ups for my new book. Easy and effective. Support was excellent as I asked a question and they answered back quickly.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 1, 2021

Good features, flexible, lots of options, integrates well with Constant Contact. Good support, respond quickly.

Using app

3 months

Total reviews

10

Average rating

4.6

5 / 5 Share

Jan. 29, 2021

Big fan of this app. Pop ups are very customizable. Our email capture, cross sell and exit intent pop ups are all performing well and helping drive more sales.

Using app

5 months

Total reviews

5

Average rating

5.0

2 / 5 Share

Jan. 28, 2021

Even after the discount period is barred, Discount has been activated because of this app. Beware while using this one!

Using app

About 2 months

Total reviews

1

Average rating

2.0

5 / 5 Share

Jan. 28, 2021

I use privvy to send my email newsletters and have been very happy with how easy it is to use and the conversions of sales.

Using app

9 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Jan. 25, 2021

I agree with Cjartcanada everything about this popup software is confusing and difficult to get working, if I can't figure this out in another 60 minutes I will be terminating my account with Privy. How did they get away with this, its awful!

Using app

2 months

Total reviews

5

Average rating

2.8