Privy ‑ Email, SMS & Pop Ups

April 23, 2021

I used this app to have initial sign up by customers and it work great. But when I upgraded so I can use it to send newsletters, I was totally lost. Impossible to work with. I am going back to Seguno.

April 18, 2021

I use this app to build my contact list, plus generate sales by focusing on individual products. I can see from the first day this app is a must have for shopify stores. My list and sales are coming in after first day! Could not be happier and the ability to customize offers and targets is fantastic.

April 13, 2021

Amazing support with this app, I highly recommend using this. Jen who was our on-boarding specialist was very knowledge about the product and marketing. We have had some great results in a very short time. Thank you Privy Team!

April 10, 2021

Good features at a reasonable price. No big gripes. All-in-all it has been been a great app to assist with our marketing efforts.

April 8, 2021

I cannot say enough great things about Privy associate, Jessica L. She went above and beyond to walk me through the steps of setting up the pop up, making sure the discount codes were synched with Privy and even assisting with migrating my contacts from Mail Chimp to Privy. She is awesome! Privy is my favorite app!

April 5, 2021

My favourite Shopify app! So user friendly and the best tool for growing my business. Shopify support team is also great and SO helpful with any question I have. Can't recommend Privy enough - if you're considering this over other apps, choose Privy (I tried Klaviyo and prefer Privy) :)

March 26, 2021

First problem I encountered is the layout is pretty messed up when the recovery email is sent out. And the support team took long time to respond (comparing with other Shopify apps' responding time). We agreed for $10 compensation. Hope everything will be fine even though they have no idea how long I can expect the problem to be fixed. Second day, we had a few abandoned carts, it turns out it failed to send out the recovering email. Now, I'm still waiting for the support team to respond me. The data they are showing on the app is not very accurate as well...

March 17, 2021

We have been using this app for a couple weeks now. The one-on-one boarding helps us as we understand all aspects of Privy. Between the offerings, customer service and support, there is much value in paying for Privy. We look forward to continuing to use them!

March 5, 2021

La aplicación es muy intuitiva, pero si algo se te complica el área de ayuda técnica te apoya de manera muy rápida ya que te envían por mail videos tutoriales.

March 3, 2021

Really impressed with the tool and the onboarding team. Very quick to respond to questions and help optimize our efforts.

Feb. 27, 2021

After launching my Shopify store last year, I started using Privy's free plan and have successfully run campaigns (pop-ups and landing pages). If I didn't understand the tutorial, any questions I've had were quickly answered by their support team. I recently added the Email service for $13, which I believe is reasonable for my needs. I've created a winback, an abandoned cart, and a post-purchase email. Automation alone is a time-saver. I look forward to using Privy to create newsletters going forward too.

Feb. 26, 2021

Hands down Privy is one of the best apps that I've worked with. I've successfully been able to streamline my marketing to my customers by using this app. Plus, my sales have grown so much more since using it. The pricing is reasonable especially for a small business. I highly recommend.

Feb. 25, 2021

Great app to help any business get more sales online through their shopify store in any niche. Recommend

Feb. 22, 2021

Lots of possibilities in terms of templates and promotions - pretty easy to customize and can be done by novice users. I did research quite a bit before settling on a promotion/exit-intent app - and chose Privy because was the best price for so many promotion options. The only noteworthy issue I've faced so far is when making too many customized changes, the editor can freeze or take long to load. To get around this, I just simply save and exit the editor after making multiple changes to a template and then re-open the editor and continue making any additional changes.

Feb. 19, 2021

Great for popups so far with the exit-intent pop up. Great customer service. Have enjoyed this so far!

Feb. 18, 2021

I have been buying software for companies I run for 20+ years, this was by far the best on-boarding experience I have had. Thank you Jen! I'm really excited to see what next!

Feb. 16, 2021

Great email capturing capabilities. We have been able to collect emails through their various popup designs.

Sept. 30, 2024

Wow! Tech support has improved so much! I went from a two star (because it was not good before) to now 5 star plus! The chat with Jose M. was patient, instructive - and fixed everything. Privy is my favorite app now.

Feb. 11, 2021

Having some issues with branding our emails. When the app sends email confirmations and newsletters they come with the Privy brand. I believe this is not good for any business and I am surprised no one else has complained . We have been chatting to support for almost 2 days now and still not clear answer. Not very happy with this, plus a bit expensive for the service.

Feb. 11, 2021

This app is amazing! We've been using it for about a year and are really happy with the sign ups, email functionality and marketing tools. It has more than paid for itself with sales and new conversions. The support is terrific. Highly recommend!