Privy ‑ Email, SMS & Pop Ups

Nov. 22, 2020

I am using this app for my book website and I must say it is great. Although it is not a beginner's user interface, if you take some time then you will learn the ropes and get used to it. I think it is better than the others, ultimately. There seems to be more to offer.

Nov. 18, 2020

I love the app and the trainer was awesome. She was very patient and walked me through every step. Looking forward to using the app..

Nov. 17, 2020

I love everything about Privy, the possibilities are endless with it! I also appreciate Simon (My personal Privy assistant) who has been such a blessing for me during these chaotic times! High recommend!

Nov. 15, 2020

Fantastic!!! but still trying to find out how to buy and use sms i am from kenya and not sure if it works yet here.

Nov. 6, 2020

Dowloaded it for the free plan because my store is small and does not need much features yet. And there is no free plan in sight.

Oct. 29, 2020

just got the app and saw a massive increase in my email subscribers! easy to use, nice design and helped land me 2 sales already.

Oct. 28, 2020

Very happy with Privy, been using the app for 6+ months, initially only got the Convert plan (pop ups etc) and just upgraded to + Email, migrating from Mailchimp. The app is great, they really do get Shopify users, the interface is really easy to use, the ready made "recipes" are great. Just a single pop up campaign has become my main source of email collection and very happy with the results. The support is also great, special shoutout to Amynata who is the Queen of Support, has an answer for everything, finds a solution to every problem. My main reason for upgrading to email was that I wanted a solution for abandoned carts that would create unique discount codes for each email sent out so that they could each expire after X days / hours to create urgency. They have this solution, and doing it with Mailchimp would have meant working with another app on top of the one already needed for the shopify integration, and Klavyo wasn't convincing. I would have given it 5 stars, but the only reason I can't do that right now is because of some small shortcomings, like the free shipping bar campaign clashing with my sticky nav, which they're working on, and some other email features I miss from Mailchimp but I have full trust this new and younger company will do things better and release new features continuously that are truly optimised for Shopify users. Overall super happy. Also their content is REALLY GREAT, would totally advise subscribing to their newsletters.

Oct. 22, 2020

The more I learn, the better I like Privy! Today I set up a free shipping bar that lets my customers know how much more they have to add to their cart to get free shipping. And in about 10 minutes, I was able to set up two cross sell popups to help increase my AOV.

Oct. 20, 2020

I have been blown away by the options and simplicity of this app. I had an issue with a shipping bar not showing correctly and they fixed it for me within a couple hours without me lifting a finger. This app is increasing my conversions and I am thrilled about that!

Oct. 20, 2020

Beware : We have been using it for two years. It was a great app and one day they reached us for an unpaid invoice. Then cancelled our account, now they asking 350$ monthly fees for the new plan, which was 24$ before. It is a good app if you have 1-2 K page views. Otherwise beware.

Oct. 15, 2020

AWFUL. BEWARE. If you have a email list that was collected by any other source other than Privy they won't approve it for use. Out of all the email platforms out there this is the only one that does this. We had a list of over 4000+ and they won't let us it even though we have full rights to email our customers. STAY AWAY. To top it off, seeing that we can't use our list we wouldn't be able to use the email platform. We asked for a refund for a service we can't use. They stated and Privy has the right to cancel any account if they feel that any criminal activity is happening. This is the excuse they give us. Appalling.

Oct. 9, 2020

Did not sync with shopify email subscribers properly. Also had bad experience with their customer service "specialist" Nicole Bulman

Oct. 9, 2020

This is my first review, thanks to the amazing support from Amynata, i get exactly what i need and i will certainly stick with Privy.

Oct. 7, 2020

So awesome! They make popups and newsletter emails so easy! We are launching soon and everything has gone so smoothly. So glad I chose to use them!

Oct. 21, 2020

Like this app, it was helped me with my business I loveeeee the fact that we can input text and emails

Sept. 28, 2020

GREAT APP I RECOMMEND IT TO EVERYONE. IT WORK PERFECTLY THAN WHAT I EXPECTED, ALL MY SUBSCRIBERS AND VISITORS ARE NOW CONVERTING

Sept. 28, 2020

This is a Superb app and would highly recommend. The app gets me loads of subscribers and customer service great too. Thanks

Sept. 27, 2020

Imagine getting targetted ads from this company only to have them not let you log in via Shopify. I wish I could use it but this is terrible

Sept. 24, 2020

Its going to be super helpful for my business!! My first launch was super easy to set up and very user friendly.

Sept. 24, 2020

I chose this app on recommendation from a business group. It was super easy to integrate with my shopify store. I had my first pop up set up and active in 15 mins. Just what I needed.