Privy ‑ Email, SMS & Pop Ups
All reviews
Good app. Not so easy to use at first, but very useful. Email addresses collected since I have this app have been increasing at a very fast pace. I recommended it already to my friends!
Very helpful customer service, I dealt with Sam Rotner and he did a phenomenal job explaining all the perks of the privy. He has helped us out so much! very excited to start using this program in more depth. Everything is so customizable.
Seems good so far, relatively intuitive. Staff have been very helpful. I would suggest the developer give users a little more time before asking for a review, just so we have time to get familiar with everything Privy has to offer, and to start seeing results.
I have found this app/automated marketing tools very helpful - and I'm still learning. I never imagined we could collect subscibers at the rate we are thanks to Privy. The YouTube training is extremely helpful too!
I want to use it, but i want to pay thru my shopify shop or thru paypal. but they dont have those option, only have the credit card option. it sucks. why my other apps didnot make me to use credit card only. so said cant use it
Privy is a very intuitive app that caters to a wide range of users. You can use Privy to drive sales whether you have nominal experience with similar tools, or get as intricate as you like if you are advanced. The on-boarding portion allows time to ask questions to improve your performance and knowledge of the program. We are very happy with the increase in traffic by signing up for Privy and taking advantage of the many tools to reach old and new customers.
I love this app, easy to use, amazing customer service. multiple options, everything is very clear and easy to handle. thank you!
So far so good! The results in a short amount of time have been promising and the one-on-one calls with Jen have been great. I really appreciate how friendly/flexible she has been when I've rescheduled demos and also how prompt and helpful the calls have been. Looking forward to continuing to get to know the app better.
really great app, would highly recommend! We use it for capturing leads and then privy helps to convert these into sales.
I've been using this app for nearly five years and it has worked consistently throughout various changes. Support has been great and my several displays are getting great conversions!
Daylight robbery, I signed up to pay $20 USD and on my last statement paid $70 USD. No invoice to indicated where the hell these extra charges came from. Do not use this service, in fact be careful about what's apps in general you use on Shopify, a lot of them are sketchy.
Their free plan includes 5000 views per month, after a few weeks they paused my campaign saying I need to be on a paid plan because of my average users! Also, they keep bombarding you with junk mail, every day I receive some junk mail asking me to upgrade. Not worth it!
I like that traffic and sales, open and click rates are easy to track with Privy. There are some flaws and limitations in designing/setting up coupons but overall it's been a great addition. The abandoned card emails have recaptured some revenue for us and it's nice to see how that's working.
From Supercharify PWA/AMP Error reporting tool (says this app is broken): Error Error: TypeError: Cannot read property 'name' of undefined at https://shopify.privy.com/widget.js?shop=gin-amber.myshopify.com:3:167887 at https://shopify.privy.com/widget.js?shop=gin-amber.myshopify.com:3:352434 at dispatch (https: [truncated]
Privy has been absolutely instrumental in our ability to grow our brand, and our online sales. We implemented last year and have captured over 12k emails - more than we had collected in 6 years of running the online + physical store combined, and increased sales substantially by marketing to our list regularly. Use the A/B test features, and find what people like, that's the quickest way to build your list. Also, huge shoutout to Liam who is our assigned Privy success rep and helped us grow as much as we did!
Updated 5-28-21 After having used Privy for a few months now and having started to take advantage of everything it has to offer, I've been amazed at the response and consistent increase in conversions. I wish we would have tried this app sooner. After all, it started with a free trial so what were we waiting for? After having a few questions along the way we also found out that their support is FANTASTIC. Shout out's to Uri, Marcel, Felix and Jose! (and anyone else I may have missed) Prompt, knowledgable and they don't talk 'down' to people just starting out. I see a long and profitable future using Privy! Just completed day '2' of Privy "Starter" program training with Dan. Another very informative, 'hands-on' presentation and it was free! This is the way all app companies should help get new clients 'onboard' and prove that their software actually works! (We made money the FIRST day) Day 1 with Connor - great, and now day 2 with Dan - great, can't wait for day 3!
I am completely new to both ecommerce and Shopify, and I have found that this is a really easy app to use. It incorporates a lot of things that are important to ecommerce, like pop-ups, abandon cart emails and newsletters; and makes it so easy to set them all up, especially for someone like myself who has no idea when it comes to coding or marketing. There is a free plan you can use, which is affordable when you are starting out, and I think long term it will be very beneficial and helpful to my store. I would definitely recommend this app.
I only joined the free plan and did very basic setup (new to ecom so lot of low hanging fruit to focus on). I only setup the exit intent pop up with 209 signups and 58 orders. Have just upgraded, probably the best roi app after email marketing and definitely a low hanging must have app. Definitely setting time aside after Xmas to fully optimise and leverage the features of this app to capture more sales. Not that it's hard to setup, just too much going on. Highly recommend this app.
Launched a site 1 month ago - not advertised fully - slapped with 35000 impressions. The manager will not accept their system at fault, I know best attitude. Will not agree Google Webmasters data either. Beyond disbelief.
EASY TO USE VERY USER FRIENDLY APPLICATION COST EFFECTIVE IF YOU ARE NOT SPENDING A TON OF DOLLARS ON OTHER APPS.
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