All reviews

Rating Breakdown

  • 5
    76% (18,845 ratings)
  • 4
    17% (4,168 ratings)
  • 3
    5% (1,165 ratings)
  • 2
    1% (309 ratings)
  • 1
    2% (472 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

March 3, 2023

I initially reviewed Privy and warded 2 stars, now after more use 1 star is awarded. It just doesn't do the basics right. Try and segment your Privy data and you are told to import from Shopify. The data is already in Privy. This is crazy and dangerous, creating more customer data on spreadsheets should be avoided. On top of this, they've introduced a huge price increase because of all the functionality they have supposedly added. Avoid, find something better.

Using app

Almost 2 years

Total reviews

10

Average rating

3.8

5 / 5 Share

Aug. 18, 2021

I love this app I know ill forsure get a lot of email sign ups and sales already starting out with good numbers hope it continues

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2021

I have only had the app a week so far but the onboarding and customer service is top notch. Privy has several of the other apps I have all in one place. It’s amazing so far.

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 9, 2021

I am very pleased with this app and the help I got to install and understand the app, , Daniel is very kind and helpful, Im am very grateful to all the Privy team.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 9, 2021

From excellent training to excellent customer service, this app is the best. As a small business, I have gained so much from my interactions with Daniel P on setting up my campaigns to getting billing and plan assistance from Jose R. This is an excellent service that keeps getting better!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 8, 2021

I use this app for email marketing and abandoned carts. Affordable, user friendly and has great analytics. I just wish there was a pop up chat window to get instant answers for an enquiry.

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 8, 2021

Using it currently. Quite friendly user and do not need any experienced o do this. Its very simple and straight forward.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 7, 2021

I can advise you with confidence. The support is very fast, helped to fix the error. Everything works. Thank you!

Store

DXF4YOU

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 21, 2021

2 sales in the first 24 hours. It works, plain and simple it works. The onboarding that I was looking for. It was the educational content that attracted me to Privy and made me pull the trigger on this software app rather than go with a competition. For the tech Un-savvy users the Support Crew is all-important. Go Frankie, well done.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 5, 2021

loving how customizable it is, perfect for small business. wish more stuff was available but willing to grow with the company

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2021

Signed up as it was recommended online. So far, the customer service is incredible, extremely fast, and I'm actually really excited about using this App. Very pleased so far!

Using app

22 days

Total reviews

1

Average rating

5.0

3 / 5 Share

Aug. 4, 2021

Great app. Terrible pricing. Klaviyo really needs to fix their pop-up builder as using Privy just for pop-ups is not economical. Privy should really offer a non-email plan for customers who just want to collect.

Using app

Almost 2 years

Total reviews

8

Average rating

4.8

5 / 5 Share

Aug. 2, 2021

I just have to say...WOW! I'm super impressed! I signed up with you back in March to try to collect emails and build our client base. We've had over 150,000 people to our site, with 955 sign ups and only 130 orders. After listening to some Privy podcasts from an email I received, I knew I needed to change something. Last Friday I started offering 10% off their first order if they signed up. We went from .6% conversion rate to 6%! 78 sign ups and 23 orders just over the weekend. I have a few more things I want to do in regards to order follow-ups to help increase excitement, but we're on our way and super excited for the results we've already seen! Thank you!!!

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 29, 2021

I am happy with the brilliant customer support provided by Privy Team. The app is excellent, and its unique features are super easy to design as per our requirements.

Using app

11 months

Total reviews

7

Average rating

5.0

1 / 5 Share

July 28, 2021

The apps email integrations have leak emails - it keeps sending an email out from months ago, but only to a few people at a time. Customer service was unresponsive when we reached out for help. In addition, the pop-up timers are off and not holding saved changes.

Using app

Over 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Hey there - thank you for sharing this feedback. We apologize for any inconvenience and we're committed to turning this experience around for you. Our team has reached out to offer 1:1 support to help you resolve these issues and get back to growing your sales with Privy.

5 / 5 Share

July 27, 2021

Muy buena aplicación, ayuda mucho a la experiencia de usuario y las ventas aumentan considerablemente.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 26, 2021

I'm very happy with both of the staffing helped me out quickly explain everything made everything very easy

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 26, 2021

A great all-in-one app for sign-ups, abandoned cart and newsletter. Support was prompt as well. Highly recommended.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 23, 2021

Amazing platform, had a setup call with Daniel and it was extremely helpful and added a lot of value to our website. Would highly recommend!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2021

I used this app for email and pop ups on my site. It's been really useful and it's easy to use. I love this app

Using app

About 1 year

Total reviews

6

Average rating

5.0