Privy ‑ Email, SMS & Pop Ups

Dec. 21, 2020

So far so good! The results in a short amount of time have been promising and the one-on-one calls with Jen have been great. I really appreciate how friendly/flexible she has been when I've rescheduled demos and also how prompt and helpful the calls have been. Looking forward to continuing to get to know the app better.

Dec. 21, 2020

really great app, would highly recommend! We use it for capturing leads and then privy helps to convert these into sales.

Dec. 18, 2020

Daylight robbery, I signed up to pay $20 USD and on my last statement paid $70 USD. No invoice to indicated where the hell these extra charges came from. Do not use this service, in fact be careful about what's apps in general you use on Shopify, a lot of them are sketchy.

Dec. 17, 2020

Their free plan includes 5000 views per month, after a few weeks they paused my campaign saying I need to be on a paid plan because of my average users! Also, they keep bombarding you with junk mail, every day I receive some junk mail asking me to upgrade. Not worth it!

Dec. 9, 2020

Privy has been absolutely instrumental in our ability to grow our brand, and our online sales. We implemented last year and have captured over 12k emails - more than we had collected in 6 years of running the online + physical store combined, and increased sales substantially by marketing to our list regularly. Use the A/B test features, and find what people like, that's the quickest way to build your list. Also, huge shoutout to Liam who is our assigned Privy success rep and helped us grow as much as we did!

May 28, 2021

Updated 5-28-21 After having used Privy for a few months now and having started to take advantage of everything it has to offer, I've been amazed at the response and consistent increase in conversions. I wish we would have tried this app sooner. After all, it started with a free trial so what were we waiting for? After having a few questions along the way we also found out that their support is FANTASTIC. Shout out's to Uri, Marcel, Felix and Jose! (and anyone else I may have missed) Prompt, knowledgable and they don't talk 'down' to people just starting out. I see a long and profitable future using Privy! Just completed day '2' of Privy "Starter" program training with Dan. Another very informative, 'hands-on' presentation and it was free! This is the way all app companies should help get new clients 'onboard' and prove that their software actually works! (We made money the FIRST day) Day 1 with Connor - great, and now day 2 with Dan - great, can't wait for day 3!

Nov. 30, 2020

I only joined the free plan and did very basic setup (new to ecom so lot of low hanging fruit to focus on). I only setup the exit intent pop up with 209 signups and 58 orders. Have just upgraded, probably the best roi app after email marketing and definitely a low hanging must have app. Definitely setting time aside after Xmas to fully optimise and leverage the features of this app to capture more sales. Not that it's hard to setup, just too much going on. Highly recommend this app.

Nov. 29, 2020

EASY TO USE VERY USER FRIENDLY APPLICATION COST EFFECTIVE IF YOU ARE NOT SPENDING A TON OF DOLLARS ON OTHER APPS.

Nov. 27, 2020

Really working great for us and lots of good support to help us with things we don't know how to do.

Nov. 26, 2020

Hello, its working good but i dont understand why in the newsletter platform i can't find all the products that i have in the store to add there... can you please give me more informations ?

Nov. 25, 2020

Fantastic app. If you want to maximize your profits you are going to want to install Privy. Turn traffic into customers!

Nov. 24, 2020

Privy has been amazing! I'm blown away at the many things that can be accomplished with this program. The possibilities are proving to be endless, and I know we have so many more things to try out! The true icing on the cake is the costumer services is PHENOMENAL, I don't think I have ever experienced better. Ideas, suggestions, support, and assistance are at my finger tips and that makes my Privy experience that much better. I am a huge privy fan!

Nov. 22, 2020

I am using this app for my book website and I must say it is great. Although it is not a beginner's user interface, if you take some time then you will learn the ropes and get used to it. I think it is better than the others, ultimately. There seems to be more to offer.

Nov. 18, 2020

I love the app and the trainer was awesome. She was very patient and walked me through every step. Looking forward to using the app..

Nov. 17, 2020

I love everything about Privy, the possibilities are endless with it! I also appreciate Simon (My personal Privy assistant) who has been such a blessing for me during these chaotic times! High recommend!

Nov. 15, 2020

Fantastic!!! but still trying to find out how to buy and use sms i am from kenya and not sure if it works yet here.

Nov. 6, 2020

Dowloaded it for the free plan because my store is small and does not need much features yet. And there is no free plan in sight.

Oct. 29, 2020

just got the app and saw a massive increase in my email subscribers! easy to use, nice design and helped land me 2 sales already.

Oct. 28, 2020

Very happy with Privy, been using the app for 6+ months, initially only got the Convert plan (pop ups etc) and just upgraded to + Email, migrating from Mailchimp. The app is great, they really do get Shopify users, the interface is really easy to use, the ready made "recipes" are great. Just a single pop up campaign has become my main source of email collection and very happy with the results. The support is also great, special shoutout to Amynata who is the Queen of Support, has an answer for everything, finds a solution to every problem. My main reason for upgrading to email was that I wanted a solution for abandoned carts that would create unique discount codes for each email sent out so that they could each expire after X days / hours to create urgency. They have this solution, and doing it with Mailchimp would have meant working with another app on top of the one already needed for the shopify integration, and Klavyo wasn't convincing. I would have given it 5 stars, but the only reason I can't do that right now is because of some small shortcomings, like the free shipping bar campaign clashing with my sticky nav, which they're working on, and some other email features I miss from Mailchimp but I have full trust this new and younger company will do things better and release new features continuously that are truly optimised for Shopify users. Overall super happy. Also their content is REALLY GREAT, would totally advise subscribing to their newsletters.

Oct. 22, 2020

The more I learn, the better I like Privy! Today I set up a free shipping bar that lets my customers know how much more they have to add to their cart to get free shipping. And in about 10 minutes, I was able to set up two cross sell popups to help increase my AOV.