All reviews

Rating Breakdown

  • 5
    76% (18,857 ratings)
  • 4
    17% (4,168 ratings)
  • 3
    5% (1,165 ratings)
  • 2
    1% (309 ratings)
  • 1
    2% (474 ratings)
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4 / 5 Share

Aug. 31, 2021

Almost perfect. Much more easy to use then other big email apps. intuitive. Can improve the UX a but.

Using app

9 months

Total reviews

4

Average rating

4.5

3 / 5 Share

Aug. 31, 2021

pretty cool, but wish I could send out personal emails or get to select certain contacts for certain emails.

Using app

About 1 month

Total reviews

1

Average rating

3.0

4 / 5 Share

Aug. 29, 2021

Was very confused regarding the syncing of contacts when I first started using but help team has helped me through it and I'm excited by what's possible with this app.

Using app

9 months

Total reviews

2

Average rating

4.5

2 / 5 Share

Aug. 29, 2021

Customer service is not good. I have had an issue now for more than a month. Send numerous email and issue still not fixed. We are working on switching out this app.

Using app

11 months

Total reviews

3

Average rating

4.0

1 / 5 Share

Aug. 27, 2021

I want to like this app, but it's overwhelming in just finding out how to work the editor for customizing. It would be nice if they directed me to relevant tutorials so I don't have to watch endless youtube videos that still don't answer my qustions.

Using app

8 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Aug. 26, 2021

Love this app! What we love even better is the support received from staff when inquiring about issues. Customer rep David Quitian is awesome! We have learned a lot from him via his insight and suggestions. Privy responds to inquiries in a timely manner and provides resolutions.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2021

This app has not only raised our revenue, but the Privy team has been nothing but helpful and supportive. A must-have app for marketing!

Using app

About 2 years

Total reviews

3

Average rating

3.7

5 / 5 Share

Aug. 25, 2021

I am a small business owner and have just started using this App. The customer service support is excellent, especially Uri and I cant rant about his services. The app is easy to use when you get hang of it. Highly recommend this App and have faith in their customer support team. Thank you.

Using app

About 2 years

Total reviews

4

Average rating

3.0

5 / 5 Share

April 13, 2022

Ahora que llevo un tiempo con la aplicación puedo decir que me ayuda a mejorar mis ventas sin ninguna duda. El equipo de soporte 10

Store

Kissbel

Using app

Over 1 year

Total reviews

13

Average rating

4.9

5 / 5 Share

Aug. 22, 2021

I'm not very tecky, but once I got the hang of it, I was really able to take advantage of the features. I love that all my info like font, colors and social links get saved for future campaigns, which saves a lot of time. i contacted the help support one time and they were extremely helpful. Happy to have this app(launched first ecomm store last March)

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 22, 2021

i never write revies but i had to for this app. its made me so much money and is so easy to use. i like it better than klaviyo because this one is simple and straight to the point

Using app

About 1 year

Total reviews

3

Average rating

5.0

1 / 5 Share

Aug. 22, 2021

coupon codes only work one time! Abandoned checkout email has a bug and send the product image only sometimes!

Using app

2 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Aug. 20, 2021

I love privy, it helped with sending my emails, running campaigns and pops. This app is must have. You wont regret it! try it now

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2021

This app is Defiantly helpful once you learn how to set campaigns up and different popups it's easy from there

Using app

About 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

March 3, 2023

I initially reviewed Privy and warded 2 stars, now after more use 1 star is awarded. It just doesn't do the basics right. Try and segment your Privy data and you are told to import from Shopify. The data is already in Privy. This is crazy and dangerous, creating more customer data on spreadsheets should be avoided. On top of this, they've introduced a huge price increase because of all the functionality they have supposedly added. Avoid, find something better.

Using app

Almost 2 years

Total reviews

10

Average rating

3.8

5 / 5 Share

Aug. 18, 2021

I love this app I know ill forsure get a lot of email sign ups and sales already starting out with good numbers hope it continues

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2021

I have only had the app a week so far but the onboarding and customer service is top notch. Privy has several of the other apps I have all in one place. It’s amazing so far.

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 9, 2021

I am very pleased with this app and the help I got to install and understand the app, , Daniel is very kind and helpful, Im am very grateful to all the Privy team.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 9, 2021

From excellent training to excellent customer service, this app is the best. As a small business, I have gained so much from my interactions with Daniel P on setting up my campaigns to getting billing and plan assistance from Jose R. This is an excellent service that keeps getting better!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 8, 2021

I use this app for email marketing and abandoned carts. Affordable, user friendly and has great analytics. I just wish there was a pop up chat window to get instant answers for an enquiry.

Using app

About 2 years

Total reviews

3

Average rating

5.0