All reviews

Rating Breakdown

  • 5
    75% (3,181 ratings)
  • 4
    14% (612 ratings)
  • 3
    5% (195 ratings)
  • 2
    2% (88 ratings)
  • 1
    4% (176 ratings)

Reviews with Text

  • 100% (4,248)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 20, 2020

I have been blown away by the options and simplicity of this app. I had an issue with a shipping bar not showing correctly and they fixed it for me within a couple hours without me lifting a finger. This app is increasing my conversions and I am thrilled about that!

Using app

6 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 20, 2020

Beware : We have been using it for two years. It was a great app and one day they reached us for an unpaid invoice. Then cancelled our account, now they asking 350$ monthly fees for the new plan, which was 24$ before. It is a good app if you have 1-2 K page views. Otherwise beware.

Using app

About 2 years

Total reviews

7

Average rating

3.3

5 / 5 Share

Oct. 15, 2020

Added Privy to our site, primarily to grow our mailing list. We found it easy and intuitive to use, and started a campaign right away. The personal onboarding help we received from Liam (thanks dude!) really accelerated our progress. We are nearing the end of our 1st month and are very happy with the results. Great App!

Using app

15 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 15, 2020

AWFUL. BEWARE. If you have a email list that was collected by any other source other than Privy they won't approve it for use. Out of all the email platforms out there this is the only one that does this. We had a list of over 4000+ and they won't let us it even though we have full rights to email our customers. STAY AWAY. To top it off, seeing that we can't use our list we wouldn't be able to use the email platform. We asked for a refund for a service we can't use. They stated and Privy has the right to cancel any account if they feel that any criminal activity is happening. This is the excuse they give us. Appalling.

Using app

17 days

Total reviews

2

Average rating

3.0

1 / 5 Share

Oct. 9, 2020

Did not sync with shopify email subscribers properly. Also had bad experience with their customer service "specialist" Nicole Bulman

Store

JÚNEE

Using app

6 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Oct. 9, 2020

This is my first review, thanks to the amazing support from Amynata, i get exactly what i need and i will certainly stick with Privy.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 7, 2020

So awesome! They make popups and newsletter emails so easy! We are launching soon and everything has gone so smoothly. So glad I chose to use them!

Using app

19 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 21, 2020

Like this app, it was helped me with my business I loveeeee the fact that we can input text and emails

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 28, 2020

GREAT APP I RECOMMEND IT TO EVERYONE. IT WORK PERFECTLY THAN WHAT I EXPECTED, ALL MY SUBSCRIBERS AND VISITORS ARE NOW CONVERTING

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2020

This is a Superb app and would highly recommend. The app gets me loads of subscribers and customer service great too. Thanks

Using app

8 months

Total reviews

23

Average rating

4.9

1 / 5 Share

Sept. 27, 2020

Imagine getting targetted ads from this company only to have them not let you log in via Shopify. I wish I could use it but this is terrible

Using app

2 months

Total reviews

3

Average rating

1.0

5 / 5 Share

Sept. 24, 2020

Its going to be super helpful for my business!! My first launch was super easy to set up and very user friendly.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2020

I chose this app on recommendation from a business group. It was super easy to integrate with my shopify store. I had my first pop up set up and active in 15 mins. Just what I needed.

Using app

About 19 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 24, 2020

I just used it to help me receive the customer's email. It really helps me a lot. thanks. Wish Privy be better and better.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2020

Someone suggested this to me - great tip. Great customer service. highly recommended App if you want to send out emails, texts and other marketing

Using app

8 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 21, 2020

Very helpful and easy to use, will defo recommand everyone to try it first, it has free plan too, great for beginners.

Using app

22 minutes

Total reviews

2

Average rating

5.0

3 / 5 Share

Sept. 21, 2020

wish you had more options for the free account. very limited. I do appreciate the one pop up - but I don't appreciate the price for someting menial

Using app

5 months

Total reviews

2

Average rating

4.0

4 / 5 Share

Sept. 20, 2020

Love the app but wish it had some help links next to certain items to help us people who are familiar with setting these up.

Using app

About 21 hours

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 15, 2020

This app is really helpful to help my customer to know I am offering any discounts. It was easy to setup and created campaigns.

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 14, 2020

Privy is a great addition to any Shopify. Make sure you take them up on their strategy call to go over how it can best work for your store.

Using app

6 months

Total reviews

4

Average rating

5.0