All reviews

Rating Breakdown

  • 5
    76% (18,857 ratings)
  • 4
    17% (4,168 ratings)
  • 3
    5% (1,165 ratings)
  • 2
    1% (309 ratings)
  • 1
    2% (474 ratings)
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5 / 5 Share

Aug. 8, 2021

Using it currently. Quite friendly user and do not need any experienced o do this. Its very simple and straight forward.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 7, 2021

I can advise you with confidence. The support is very fast, helped to fix the error. Everything works. Thank you!

Store

DXF4YOU

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 21, 2021

2 sales in the first 24 hours. It works, plain and simple it works. The onboarding that I was looking for. It was the educational content that attracted me to Privy and made me pull the trigger on this software app rather than go with a competition. For the tech Un-savvy users the Support Crew is all-important. Go Frankie, well done.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 5, 2021

loving how customizable it is, perfect for small business. wish more stuff was available but willing to grow with the company

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2021

Signed up as it was recommended online. So far, the customer service is incredible, extremely fast, and I'm actually really excited about using this App. Very pleased so far!

Using app

22 days

Total reviews

1

Average rating

5.0

3 / 5 Share

Aug. 4, 2021

Great app. Terrible pricing. Klaviyo really needs to fix their pop-up builder as using Privy just for pop-ups is not economical. Privy should really offer a non-email plan for customers who just want to collect.

Using app

Almost 2 years

Total reviews

8

Average rating

4.8

5 / 5 Share

Aug. 2, 2021

I just have to say...WOW! I'm super impressed! I signed up with you back in March to try to collect emails and build our client base. We've had over 150,000 people to our site, with 955 sign ups and only 130 orders. After listening to some Privy podcasts from an email I received, I knew I needed to change something. Last Friday I started offering 10% off their first order if they signed up. We went from .6% conversion rate to 6%! 78 sign ups and 23 orders just over the weekend. I have a few more things I want to do in regards to order follow-ups to help increase excitement, but we're on our way and super excited for the results we've already seen! Thank you!!!

Using app

5 months

Total reviews

6

Average rating

5.0

5 / 5 Share

July 29, 2021

I am happy with the brilliant customer support provided by Privy Team. The app is excellent, and its unique features are super easy to design as per our requirements.

Using app

11 months

Total reviews

7

Average rating

5.0

1 / 5 Share

July 28, 2021

The apps email integrations have leak emails - it keeps sending an email out from months ago, but only to a few people at a time. Customer service was unresponsive when we reached out for help. In addition, the pop-up timers are off and not holding saved changes.

Using app

Over 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Hey there - thank you for sharing this feedback. We apologize for any inconvenience and we're committed to turning this experience around for you. Our team has reached out to offer 1:1 support to help you resolve these issues and get back to growing your sales with Privy.

5 / 5 Share

July 27, 2021

Muy buena aplicación, ayuda mucho a la experiencia de usuario y las ventas aumentan considerablemente.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 26, 2021

I'm very happy with both of the staffing helped me out quickly explain everything made everything very easy

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 26, 2021

A great all-in-one app for sign-ups, abandoned cart and newsletter. Support was prompt as well. Highly recommended.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 23, 2021

Amazing platform, had a setup call with Daniel and it was extremely helpful and added a lot of value to our website. Would highly recommend!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2021

I used this app for email and pop ups on my site. It's been really useful and it's easy to use. I love this app

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

July 22, 2021

I have been using Privy for over a year. I finally met with Daniel from teh Onboarding team, why did I not do this before? He was awesome, gave me some great ideas and made the changes for me (yay to that!). I have already increased my opt ins in just the 3 days since we met. Anyway I love Privy because it is easy to use, I am in and out of there pretty fast. And thanks Daniel for your help!

Using app

About 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

July 22, 2021

SO FAR SO GOOD! A lot easier to use and more user friendly than other companies I've been with. Also big thanks to Melanie Graham for helping me get set up, extremely helpful with all my questions.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2021

I have been using this app for 3 days now and I have already generated more sales from the emails I have sent out with this app than I have with any other app I've used in the past. I love this app and plan to keep using it.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2021

This app is amazing! It has wonderful features that are easy to operate. My favorite feature is the pop-ups and abandoned carts.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2021

The app is too new for me to rate yet, I just started using Privy a few weeks ago, but Privy customer support is as good as it gets. They have impressed me more than any other company in any other sector when it comes to their customer service.

Using app

Over 1 year

Total reviews

3

Average rating

3.7

5 / 5 Share

July 13, 2021

I was a little hesitant at first as I couldn't easily see the tiers for pricing, but it really didn't matter. I went into the free trial, created a Newsletter to start, and BAM, an abundance of sales. This is just the tip of the iceberg, but I've generated over 10k more than usual with the help of privy in a matter of about a couple of weeks, and I have not been utilizing the other features. It's definitely worthwhile!!!

Using app

About 2 years

Total reviews

7

Average rating

5.0