Privy ‑ Email, SMS & Pop Ups for Shopify

Privy ‑ Email, SMS & Pop Ups

Grow your list and send Email & SMS messages to...
Rating
4.5
Feedback
4,219
Reviews
Chart
#1,904
Shopify

All reviews

5 / 5 Share
Sept. 13, 2024

Absolutely and amazing experience, This review is for David Sanchez. He made a complex process looked so easy and got things resolved for me like in no time. I'm happy with Privy because of their customer support

Store Using app Total reviews Average rating
Keeta Luxury 4 months 6 3.7
5 / 5 Share
Sept. 6, 2024

Love using Privy & received great support getting my domain verified quickly & easily.

Store Using app Total reviews Average rating
Villa 19 Boutique Over 3 years 1 5.0
5 / 5 Share
Sept. 2, 2024

Very helpful support. Saved us a lot of time in trying to figure out something ourselves.

Store Using app Total reviews Average rating
Current Riders 5 months 5 5.0
5 / 5 Share
Aug. 30, 2024

David was amazing in helping me get set up. He was very informative about the process. Thank you David

Store Using app Total reviews Average rating
BIZ VAULTS 2 days 1 5.0
5 / 5 Share
Aug. 23, 2024

Jose helped me today he was very helpful and professional . Privy is a great app for everyone they have great customer service to help you with your business and will guide you step by step.

Store Using app Total reviews Average rating
Kyli & Karter's Kloset Almost 2 years 3 5.0
5 / 5 Share
Aug. 18, 2024

OMG! What can I say about Privy to convince you to use them over the other guys? Well first off their platform is super easy to use and very user-friendly. Honestly, the highlight for me though is customer service. Carley is the best thing since sliced bread!! Before Privy I was with ActiveCampaign then Klaviyo. I left Klaviyo for a variety of reasons (nothing against them). I went to Privy and absolutely LOVED it! I stayed with them for about a year and unfortunately had to move my website from Shopify to Woocommerce so I couldn't use them any longer. That only lasted for about nine months and I ran back to Privy! Haha. They were happy to have me back and help me get everything set up again. If you're on the fence, I highly recommend using Privy over the other platforms. And, the icing on the cake is that they deeply care about your experience as a customer and your suggestions. Just go with Privy – you'll thank me later!

Store Using app Total reviews Average rating
Vicky Cakes 10 months 4 5.0
5 / 5 Share
Aug. 15, 2024

I recently had an issue and the Privy support team, particularly Uri and David, were incredibly helpful. They provided clear guidance and ensured that my email campaigns were running smoothly again. I’m really impressed with the level of service and professionalism. Highly recommended! Thank you, Uri, David and the Privy team!

Store Using app Total reviews Average rating
Inscension.shop Over 1 year 3 5.0
5 / 5 Share
Aug. 9, 2024

Easy to use, great support team. Karol C. from support answered all my questions quickly and concisely

Store Using app Total reviews Average rating
Burns Music Library 1 day 5 5.0
5 / 5 Share
Aug. 8, 2024

Jose helped me today! Great customer service! Professional, quick, and patient! Super helpful with what I was having trouble with :)!

Store Using app Total reviews Average rating
Poppy's of Atlanta About 2 years 4 5.0
1 / 5 Share
Aug. 8, 2024

Je n’arrive pas à vous contacter J’ai besoin de votre aidez pour les pop up qui ne s’affichent pas bien sur les mobiles et les champ dmarc Merci de me recontacter au plus vite

Store Using app Total reviews Average rating
Jilu About 2 years 7 3.1
Developer Reply

Hi there, Thank you for bringing this to our attention. I’m sorry to hear that you’re experiencing issues. We’re here to help! I've escalated this to our Technical Support team so that we can help you with your DMARC records and help troubleshoot your display. In the meantime, if there’s anything else you’d like to share or if you have any further questions, please feel free to let us know. We’re committed to making sure everything works perfectly for you.

5 / 5 Share
Aug. 7, 2024

Great customer service experience! Jose was fast at resolving my issue. Privy is an easy-to-use APP with good features and a simple interface. So far, we love working with it.

Store Using app Total reviews Average rating
MagicGel.com Over 3 years 1 5.0
5 / 5 Share
Aug. 5, 2024

Jose and the privy support team have been very helpful! Quick replies to chat and email and actual support with videos when needed. Love this platform

Store Using app Total reviews Average rating
Figlia Jewelry About 2 months 3 5.0
5 / 5 Share
April 18, 2025

Jose M has been very helpful and patient with all my questions. He helped me step by step to solve my situation. Fast, knowledgable and professional. Thank you! Also Karol helped me with my question in a very kind, fast and assertive way. Thank you very much!

Store Using app Total reviews Average rating
benestarepr Over 3 years 1 5.0
5 / 5 Share
Aug. 1, 2024

They are very helpful when you have questions!

Store Using app Total reviews Average rating
Flow Bros 22 days 3 5.0
5 / 5 Share
July 31, 2024

We needed support and were very kindly assisted by Jose. And the problem was quickly resolved. Great support.

Store Using app Total reviews Average rating
Keiko Sports USA Almost 7 years 3 5.0
5 / 5 Share
July 29, 2024

Amazing app, has been a huge factor in our success as a small (not so small anymore haha) business. Henry is so helpful, knowledgeable and genuinely cares. Thank you so much!

Store Using app Total reviews Average rating
Epic Kidz Play Solutions About 2 years 4 5.0
5 / 5 Share
July 12, 2024

Henry has a professional attitude and the service that Privy provides is excellent. Henry is knowledgeable, ready to work, and flexible. What more can you ask for as a customer? Thanks Privy!

Store Using app Total reviews Average rating
Tire Supply Network About 6 years 6 5.0
5 / 5 Share
July 10, 2024

Jose is so quick and connected the technical team to find a fix. Bravo for how fast your support staff and technical teams fix issues :)

Store Using app Total reviews Average rating
White Cross E-Store 5 months 11 5.0
5 / 5 Share
July 8, 2024

Great customers service, fast, communication is great! App is also very good!

Store Using app Total reviews Average rating
Be Better Fam About 3 years 2 5.0
5 / 5 Share
July 1, 2024

Great service! Karol helped me work through my needs to obtain what was required to offer sign-up discounts for my customers and set me on the path to setting up DNS settings. Vey patient when I am easily confused.

Store Using app Total reviews Average rating
Twistshakeshop 5 months 3 5.0
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