Privy ‑ Email, SMS & Pop Ups
All reviews
Absolutely and amazing experience, This review is for David Sanchez. He made a complex process looked so easy and got things resolved for me like in no time. I'm happy with Privy because of their customer support
Love using Privy & received great support getting my domain verified quickly & easily.
Very helpful support. Saved us a lot of time in trying to figure out something ourselves.
David was amazing in helping me get set up. He was very informative about the process. Thank you David
Jose helped me today he was very helpful and professional . Privy is a great app for everyone they have great customer service to help you with your business and will guide you step by step.
OMG! What can I say about Privy to convince you to use them over the other guys? Well first off their platform is super easy to use and very user-friendly. Honestly, the highlight for me though is customer service. Carley is the best thing since sliced bread!! Before Privy I was with ActiveCampaign then Klaviyo. I left Klaviyo for a variety of reasons (nothing against them). I went to Privy and absolutely LOVED it! I stayed with them for about a year and unfortunately had to move my website from Shopify to Woocommerce so I couldn't use them any longer. That only lasted for about nine months and I ran back to Privy! Haha. They were happy to have me back and help me get everything set up again. If you're on the fence, I highly recommend using Privy over the other platforms. And, the icing on the cake is that they deeply care about your experience as a customer and your suggestions. Just go with Privy – you'll thank me later!
I recently had an issue and the Privy support team, particularly Uri and David, were incredibly helpful. They provided clear guidance and ensured that my email campaigns were running smoothly again. I’m really impressed with the level of service and professionalism. Highly recommended! Thank you, Uri, David and the Privy team!
Easy to use, great support team. Karol C. from support answered all my questions quickly and concisely
Jose helped me today! Great customer service! Professional, quick, and patient! Super helpful with what I was having trouble with :)!
Je n’arrive pas à vous contacter J’ai besoin de votre aidez pour les pop up qui ne s’affichent pas bien sur les mobiles et les champ dmarc Merci de me recontacter au plus vite
Hi there, Thank you for bringing this to our attention. I’m sorry to hear that you’re experiencing issues. We’re here to help! I've escalated this to our Technical Support team so that we can help you with your DMARC records and help troubleshoot your display. In the meantime, if there’s anything else you’d like to share or if you have any further questions, please feel free to let us know. We’re committed to making sure everything works perfectly for you.
Great customer service experience! Jose was fast at resolving my issue. Privy is an easy-to-use APP with good features and a simple interface. So far, we love working with it.
Jose and the privy support team have been very helpful! Quick replies to chat and email and actual support with videos when needed. Love this platform
Jose M has been very helpful and patient with all my questions. He helped me step by step to solve my situation. Fast, knowledgable and professional. Thank you! Also Karol helped me with my question in a very kind, fast and assertive way. Thank you very much!
They are very helpful when you have questions!
We needed support and were very kindly assisted by Jose. And the problem was quickly resolved. Great support.
Amazing app, has been a huge factor in our success as a small (not so small anymore haha) business. Henry is so helpful, knowledgeable and genuinely cares. Thank you so much!
Henry has a professional attitude and the service that Privy provides is excellent. Henry is knowledgeable, ready to work, and flexible. What more can you ask for as a customer? Thanks Privy!
Jose is so quick and connected the technical team to find a fix. Bravo for how fast your support staff and technical teams fix issues :)
Great customers service, fast, communication is great! App is also very good!
Great service! Karol helped me work through my needs to obtain what was required to offer sign-up discounts for my customers and set me on the path to setting up DNS settings. Vey patient when I am easily confused.
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