All reviews

Rating Breakdown

  • 5
    75% (3,072 ratings)
  • 4
    14% (591 ratings)
  • 3
    4% (183 ratings)
  • 2
    2% (86 ratings)
  • 1
    4% (173 ratings)

Reviews with Text

  • 100% (4,101)
Review RSS Feed Review RSS Feed

4 / 5 Share

July 25, 2019

Not the easiest to use and I've had trouble with Privy but it works well. Good customer service. Thank you.

Store

Lovebot

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for the review! As you get started, feel free to reach out to us for help at [email protected], check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

4 / 5 Share

July 25, 2019

i use this app, its very friendly for using, but it is little bit costly, i hope its give us nice result

Using app

About 5 hours

Total reviews

4

Average rating

4.3

Developer Reply

Thanks for the review! As you get started, feel free to reach out to us for help at [email protected], check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

4 / 5 Share

July 24, 2019

This app is great for making my pop ups and emails look really pretty. Much more intuitive than MailerLite which I find to be a total disaster to use. The help chat box is a PITA to use and is very buggy but when you can actually get it to work it's helpful.

Using app

28 days

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at [email protected] or check out our help docs at help.privy.com

5 / 5 Share

July 23, 2019

good app!good app!good app!good app!good app!good app!good app!good app!good app!good app!good app!.

Using app

2 minutes

Total reviews

7

Average rating

4.4

Developer Reply

Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at [email protected] or check out our help docs at help.privy.com

4 / 5 Share

July 23, 2019

Great tool to start off with email marketing! However, they need include email marketing so it can be one price.

Using app

24 minutes

Total reviews

2

Average rating

2.5

Developer Reply

Thank you for the feedback, super helpful! We'll take this into consideration as we develop our product further. In the meantime as you get started, feel free to reach out to us for help at [email protected], check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

5 / 5 Share

July 23, 2019

so far so good - just switched because mail chimp is no longer synched with shopify - still early dayssssss

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Totally understand! As you get started, feel free to reach out to us for help at [email protected], check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

5 / 5 Share

July 23, 2019

Really excellent, easy to use and versatile app. It is much better than the previous one I had and is a joy to work with! Highly recommended!

Using app

About 3 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at [email protected] or check out our help docs at help.privy.com

2 / 5 Share

July 22, 2019

I think it could be a lot more user friendly, the templates are not great, I would like them to look more professional

Using app

8 months

Total reviews

1

Average rating

2.0

5 / 5 Share

July 22, 2019

great app! really easy to use and I love that i can all pop ups to my website on shopify! thank you for making this I really appreciate it

Using app

About 2 hours

Total reviews

1

Average rating

5.0

4 / 5 Share

July 22, 2019

I enjoy using Privy. It has a bit of a learning curve, but their employees are prompt and helped us figure out how to set up our email subscription campaign.

Using app

6 months

Total reviews

5

Average rating

4.6

5 / 5 Share

July 22, 2019

I used this app to improve the newsletter sign up. Super easy to use and very effective, the data is also easy to manage, this has made a massive difference to the store.

Using app

12 days

Total reviews

10

Average rating

4.9

5 / 5 Share

March 28, 2020

I’m a small business owner, who utilizes this app on the regular. Privy truly helps me send emails out to customers on the regular and keep my business up to date.

Using app

10 months

Total reviews

2

Average rating

4.0

3 / 5 Share

July 21, 2019

Used this app for email sign up only which worked well. A couple of weeks later we then found out we would have to pay in the future. Unfortunately we signed up with Privy because it was free, so we are now using a different app for this function. No complaints regarding its functionality.

Using app

About 2 months

Total reviews

4

Average rating

4.5

3 / 5 Share

July 19, 2019

I use this app for newsletters, automated emails, and subscriptions. I like the subscription pop up o. The website but the newsletter feature needs work. I wish it was more like Mailchimp.

Using app

3 months

Total reviews

2

Average rating

4.0

Developer Reply

Thanks for the feedback! If you need any help don't hesitate to reach out to our support team at [email protected] or check out our help docs at help.privy.com

4 / 5 Share

July 18, 2019

So far so good! very simple to use! easy install easy configuration and design versatility. great integration

Using app

Almost 2 years

Total reviews

2

Average rating

4.0

Developer Reply

Thanks for the review! As you get started, feel free to reach out to us for help at [email protected], check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

1 / 5 Share

July 17, 2019

They charge by page view, so if you have a large office like ours and each employee visiting our site multiple times a day that adds up fast. If each of our employees visit our site twice a day (which is low) 25% of the monthly pageviews we're paying for would be our own employees. It would be a simple fix to exclude an IP address from pageviews.

Using app

1 day

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for the feedback, and I'm sorry you were disappointed by our recent price change. We believe our new pricing puts us more in line with the needs of the market and the majority of our customers who are getting more features for a better value. If you're an existing customer and your price was negatively impacted by this change, we'd be happy to work with you! Just shoot us an email at [email protected] and we'll put you in touch with the right people.

5 / 5 Share

July 17, 2019

Been using this app for a day and could set up what I wanted fairly painlessly and easily. So far, so good.

Using app

About 23 hours

Total reviews

3

Average rating

5.0

Developer Reply

As you get started, feel free to reach out to us for help at [email protected] or check out our help docs at https://help.privy.com

5 / 5 Share

July 16, 2019

I have just downloaded, I wish the popup would be more delayed so you could have time to test it before doing a review

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the review! As you get started, feel free to reach out to us for help at [email protected], check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

3 / 5 Share

July 15, 2019

Forced us to leave a review before it taught us how to use the app. You should definitely let people try the app first and learn how to use it before requesting a review.

Using app

3 minutes

Total reviews

2

Average rating

2.0

Developer Reply

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at [email protected], check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

5 / 5 Share

July 15, 2019

This app has helped me get customers to sign up, very easy to use with not much experience it is pretty good

Using app

23 days

Total reviews

5

Average rating

5.0

Developer Reply

Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at [email protected] or check out our help docs at help.privy.com