Privy ‑ Email, SMS & Pop Ups

"Office Hours" was very productive! It is so much more efficient talking with a person one on one. Dan gave me great advice and followed up with an email with all of the notes from our meeting. This was incredibly helpful as I referred to the notes to implement a few social media improvements and automations. Thank you!

Awesome app with great customer support.

doubled their plan prices in one year, and the app doesn't really make the difference

Easy to set up, great customer support, and enough features to support a modern business. I especially like the built-in conditionals offering fine-grain control over where the popups get displayed throughout our site. A+

I am not sure if all these positive reviews are fake or what. I made a pop-up that is supposed to display immediately and it doesn't work correctly. I tried contacting their live chat during their business hours for the last 2 days with no response. I also emailed their support email with no response. If this is the type of customer service you can expect from Privy then I will be deleting their app.

I am having a problem with bots adding emails to my Privy sign up forms and customer service was excellent. They deleted bad emails for me and gave instructions hope to prevent it in the future. Highly recommend Privy for its' function, pricing and now customer service.

Henry is great! Very good at communicating and very eager to help with everything. He has some great tips and really cares!

About 1.5 years ago, we made the switch from Mailchimp to Privy and it was such an upgrade! We implemented their website signup pop-ups and saw a dramatic increase in our daily subscriber growth. We set up all of our email flows and automations through the platform and they preformed strongly compared to when they were set up in Mailchimp. Our weekly email campaigns also performed much better, getting higher open rates and increased revenue. The platform is very intuitive and easy to use, the customer service is unrivaled and their Customer Support Managers are always there for you to make sure your account is in excellent condition and to answer any questions you have along the way! I'm so glad we made the upgrade to Privy and look forward to continuing to grow with this platform! I highly recommend making the switch to Privy from whatever other email platform you're currently using, and request Henry to be your CSM when you're getting started, he's the best! You'll see the growth you've been searching for once you set your Privy account live!

I have been using Privy for almost 2 years now. Their team has always been super responsive and helpful. I've also found their platform super easy to navigate. I have been working with Carley P. for the last year and she has been awesome! She always lets me know when new features are coming out and how to optimize their platform for our business. 10/10 for Carley!

Privy's email marketing and pop-up app transformed our salon's e-commerce approach. The user-friendly interface and designer allowed easy creation of captivating pop-ups that seamlessly blend with our website. Personalized emails and automated features strengthened customer bonds, leading to increased sales. Customer Service is A+! With monthly meetings with our account manager to strategically plan our next steps with marketing. We couldn't be happier with Privy and recommend it to anyone looking to take their email marketing to the next level.

Have been using privy for quite some time now and im very happy with the services. Have also had some 1on1 help from Hakim, which has been great. He has really helped me with my email automations and campaigns a lot. Overall would recommend to anyone looking for a good app that covers all emails for business's

I like Privy because I'm not very tech savy nor do I have a business or marketing background. Privy has helped me market and brand my business. My meetings with Privy support are great - they've been very informative and helpful. I would recommend Privy especially for a small business that would like to put a lot of their email marketing on auto-pilot.

I started using Privy a few years ago and it has been key to growing my business. More recently, I began having monthly one-to-one strategy meetings with Sam (Privy Customer Success Manager) which has improved the performance amazingly! THANK YOU PRIVY + SAM!!

They Don't really help you set up things. they give you a crash course for 30 min and after that you are on your own. they don't have a direct customer service number where they can help you set up campaigns step by step. They could add that and it would be very worth it.

Privy is a good app to use for any business and they have a great supporting team that replies very quick. Thank you guys!

Good App. Helped a lot in user growth (expected from any pop up). it was easy to use but comes with very poor documentation and bad customer support. I contacted the, as for the last last 3 days pop up are disabled but still no solution.

I've been using Privy for years and can't recommend it enough. Their support team is fantastic-knowledgeable and quick to respond.

Great support from Henry, always happy to help!

Response from the live chat was amazing, informative. The associate Karol went the extra mile to make sure to provide me extra instructions, and the issue was resolved promptly.

We've been with Privy for over four years and came over from mailchimp. We have worked with our Privy specialist teaching and helping with all aspects from campaigns, automation and pop ups and new trends. It has been the best personalize service and Privy accounts for over 25% of sales consistantly. We honestly couldn't have scaled without the professional care they have had for our small business.