Privy ‑ Email, SMS & Pop Ups for Shopify

Privy ‑ Email, SMS & Pop Ups

Grow your list and send Email & SMS messages to...
Rating
4.5
Feedback
4,038
Reviews
Chart
#1,761
Shopify

All reviews

5 / 5 Share
June 23, 2023

I have been a devoted user of Privy for several years now, and I cannot express enough how much this incredible platform has transformed my website's engagement and conversions. Privy's pop-up forms have proven to be a game-changer for my business, and I am thrilled to share my positive experience. Upon integrating Privy into my website, I immediately witnessed a significant improvement in capturing leads and expanding my email list. The user-friendly interface made it a breeze to create visually stunning and highly customizable pop-up forms in just minutes. Whether I wanted to promote a newsletter subscription, offer an exclusive discount, or gather valuable customer feedback, Privy had the perfect solution for my needs. What truly sets Privy apart is its vast range of targeting options. I was able to personalize my pop-up forms based on specific user behaviors, such as exit intent, scroll triggers, and timed delays. This level of customization allowed me to deliver targeted messages at precisely the right moment, resulting in increased engagement and soaring conversion rates. Privy's advanced analytics dashboard deserves special mention. It provided me with comprehensive insights into the performance of each pop-up form, allowing me to track impressions, click-through rates, and conversions. Armed with this valuable data, I was able to make informed decisions and fine-tune my campaigns for even better results. Furthermore, Privy seamlessly integrates with industry-leading email marketing platforms, such as Klaviyo and Attentive Messaging, enabling me to effortlessly manage my growing subscriber base. The automation capabilities ensured that new subscribers were seamlessly added to my email lists, saving me precious time and streamlining my marketing efforts. When it comes to customer support, Privy has consistently exceeded my expectations. Their team is always prompt, knowledgeable, and genuinely dedicated to resolving any issues or addressing my questions. The level of commitment they demonstrate towards customer satisfaction is truly remarkable. In summary, Privy has revolutionized the way I engage with my website visitors. With its intuitive interface, extensive targeting options, powerful analytics, and exceptional customer support, Privy has become an indispensable part of my marketing strategy. If you're looking to supercharge your website's conversions and capture leads effectively, I highly recommend giving Privy a try. You'll be amazed at the remarkable results it delivers.

Store Using app Total reviews Average rating
Fancy Bands Almost 4 years 1 5.0
5 / 5 Share
June 21, 2023

Privy is a game changer in the industry! The platform is stellar and the one-on-one support is second to none that we have worked with! Don’t be late to this party; get Privy today!

Store Using app Total reviews Average rating
Lord's Shoes & Apparel Over 2 years 2 5.0
5 / 5 Share
June 9, 2023

We switch back to Privy last year after finding Klaviyo wasn't the best fit for us. Since switching we have been nothing short of impressed. Our team when doing email marketing before, we found that there wasn't really any traction through it and more unsubscribes compared to people subscribing. Since using Privy, our traction isn't slowing down, we are continuously making sales from each campaign, we have more subscribers than unsubscribes, and the Spin to Win is a huge tool for us. Excited to see Privy continue to grow.

Store Using app Total reviews Average rating
Gilbert Rugby Canada Over 5 years 2 5.0
5 / 5 Share
May 23, 2023

Per usual Privy is wonderful. Quick and easy to use overall, but the live chat is the best! Thanks, Joe!

Store Using app Total reviews Average rating
Pure Posture Over 4 years 2 5.0
5 / 5 Share
May 22, 2023

Privy has been a game changer! We especially LOVE Spin to Win. We definitely recommend it, and Privy, to boost subscriber growth and drive conversions!

Store Using app Total reviews Average rating
The Original PeachSkinSheets® Almost 3 years 6 4.8
5 / 5 Share
May 12, 2023

Solid company, people, and service. If looking for pop-ups and other features to drive conversion Privy is a great choice and will treat you right.

Store Using app Total reviews Average rating
Pete & Pedro Over 4 years 6 5.0
1 / 5 Share
April 20, 2023

DON'T USE PRIVY! They are very expensive. The price start from $15, once you have more subscriber, they will charge you more. I paid $90 per month for being forced to choose a better plan plus paying for sending email to more subscriber. I was asking partial refund since I couldn't used the service during their website maintenance, the customer service was denying all these service was working while I had a copy of screenshot that it wasn't working. Then they just blamed my computer had issue, no matter what, they just refused to give a partial refund. Save your money, shopify email is enough for your need.

Store Using app Total reviews Average rating
simplecoolgirl Over 1 year 1 1.0
5 / 5 Share
April 13, 2023

Looking to grow your business through email and SMS marketing? Look no further than Privy! One of the biggest strengths of Privy is its user-friendly interface, which makes it easy for businesses of all sizes to create and manage effective email and SMS campaigns. With its intuitive design and functionality, creating beautiful and engaging campaigns has never been simpler. But what really sets Privy apart is its exceptional support team. With a team of experts always available to answer questions, troubleshoot issues, and provide guidance, you'll never feel alone in your marketing efforts. The ability to send unlimited emails, which our plan offers, is arguably the most crucial feature of Privy. This is crucial when it comes to staying in front of your customers and building trust. With no send limits in place, businesses can incorporate targeted follow-up emails to their newsletter strategy, resending offers to contacts who haven't engaged with the initial send. Privy is an incredibly powerful email and SMS marketing platform that offers businesses a range of unbeatable features to help them grow their sales and build strong relationships with their customers. With user-friendly design, exceptional support, and unlimited sending capabilities, Privy is a MUST-HAVE for any business looking to take their marketing to the next level.

Store Using app Total reviews Average rating
Bdellium Tools Over 5 years 1 5.0
5 / 5 Share
April 11, 2023

I FRIGGIN LOVE Privy! i would shout it from the ROOFTOPS. We were using Hubspot before, and st $1300 a MONTH it was a NO for our small business. I found Privy on Tiktok, and havent looked back since. Its easy, affordable, SCALABLE, and I love that you get ongoing customer support meetings as often as you need with your account manager. That just doesnt happen very often nowadays. It makes me feel valued as a customer and not a number on a spreadsheet. Anytime ive been in a pinch, i hear back from my account manager pretty quickly. Never had any huge bugs, the updates are almost always features i need/use, and recently they promoted our brand on THEIR blog. Hubspot could never. You wont look back. XOXOX- The Bryght Team

Store Using app Total reviews Average rating
bryght Almost 2 years 6 4.3
1 / 5 Share
April 3, 2023

Privy wasted a month of our time! We initially used Privy because their sister company, Attentive, told us we were too small to use their platform. They recommended we use Privy instead. We signed up with Privy but after a month of using their platform they informed us we couldn't use their SMS feature because of the industry we're in. SMS newsletters was the reason we even switched to Privy. You would think they would screen new clients and let them know if there were any issues, but no we wasted a month of getting all of our contacts migrated over, setting up automations, etc. A month of work down the drain, but Privy got their fee. Thanks A LOT Privy (and Attentive). Now we're back to square one. Avoid this company

Store Using app Total reviews Average rating
Plume Ridge Bottle Shop About 7 years 5 4.2
1 / 5 Share
April 2, 2023

I will be cancelling my account due to doubling the price. There are other apps that provide the same type of product which are more reasonable. The app works reasonably well, but giving it a one star for the insane price increase and the inconvenience of needing to find a new app and install.

Store Using app Total reviews Average rating
Grounded Revival Over 1 year 8 4.5
1 / 5 Share
March 28, 2023

I've been using Privy for almost a year and I am so frustrated by the app and their customer service. When I went to cancel I lost access to my account immediately even though I paid for the month. They said this information is clearly stated in their help articles when really it should be stated when you go to cancel your account And the right thing to do would be to prorate a refund depending on when the customer cancels... In terms of the capability of the app its 100% not worth the price. There are so many bugs and the capabilities are lacking. For $200/month I'd rather pay for Klaviyo to have access to better features and better customer service. Honestly, I would never use Privy again nor would I recommend other businesses use it.

Store Using app Total reviews Average rating
Jazeena About 1 year 3 3.7
1 / 5 Share
March 28, 2023

They sent an email out saying there would be a SMALL price increase, but did not state the amount. They said you would see the increase on your next bill, of which it was doubled.

Store Using app Total reviews Average rating
Menace Clothing Company About 1 year 1 1.0
5 / 5 Share
Feb. 20, 2023

Good app with a combination of many tools tied together :) Flexible, robust and easy to use. Recommend.

Store Using app Total reviews Average rating
Colour Drinks Almost 3 years 1 5.0
1 / 5 Share
Feb. 9, 2023

I have been a customer for almost a year. Today we got word that the basic plan is doubling from $15 a month to $30. Like many small businesses this is not an easy time. I am basically being asked to pay double for no extra features. So much for any customer loyalty.

Store Using app Total reviews Average rating
8 Cool Cats Jewelry Shop 10 months 1 1.0
5 / 5 Share
Feb. 3, 2023

Today I spent 4 1/2 hours with Joe figuring out a way to address our unique needs in a way that also created a great experience for our customers. Joe was nothing short of outstanding in his efforts to find solutions and implement those solutions. Rather than telling me what we needed and then sending me a link to a help page to figure it out myself, Joe rolled up his sleeves and we created it together, and then tested it together. He was patient with me as I navigated thru the set up and testing stage before going live. I've worked with other Privy support people, who are all very pleasant, but none of them stuck with me the way Joe did to see everything through. Top drawer!

Store Using app Total reviews Average rating
Efilters.net Over 2 years 9 4.6
1 / 5 Share
Feb. 3, 2023

The process to add legitimate emails to your email list is too time consuming and unnecessarily complicated. Once they have signed you on, support disappears. They also...send emails offering to help your business, but when you reach out, these emails has always ended up a waste of time for me.

Store Using app Total reviews Average rating
BeeKeeper Parade Over 2 years 1 1.0
5 / 5 Share
Feb. 3, 2023

Andrew is a fantastic person for information on this app. He responded to my email when I had questions about the Wheel spin to win. When I needed help, and got everything up and running quickly.

Store Using app Total reviews Average rating
Lisa Marie Pro Artist 3 months 4 5.0
5 / 5 Share
Jan. 17, 2023

great support once has problems. Wonderful function for trackfing more activities of customers. Thanks

Store Using app Total reviews Average rating
Medicgrow 5 months 4 5.0
5 / 5 Share
Jan. 4, 2023

Great app & even better support. Jenny helped me with setting up campaigns & running email marketing and she was very knowledgeable and helpful in her job. I am so happy with her support & the way the app works.

Store Using app Total reviews Average rating
MUSCLE SOLUTION Over 3 years 2 5.0
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