VOL Product Fees & Surcharges
All reviews
Great onboarding support. Quick, personalized, and complete. Even though I'm not going to be able to add personalized fees on my draft orders in the "Payment" section, I got it added on the "Products" section in an automatic way. The limitation comes directly from Shopify, so the product is solid.
We’ve had a great experience with VOL – Charge Fees & Tariffs. We needed a fairly specific setup to apply a 2% fee in our POS workflow, and the team worked closely with us to get everything configured correctly. Vugar was incredibly responsive, patient, and willing to jump in to test different approaches until we found the right solution for our business. The app is flexible, and the support has been outstanding. If you’re looking for an app to manage custom fees and surcharges with a team that genuinely cares about helping merchants succeed, I highly recommend it.
Thank you for taking the time to share such detailed feedback! It was a pleasure working with you to find the right setup for your POS workflow. Every business has unique requirements, and we’re committed to being flexible and hands-on to ensure our merchants achieve exactly what they need. Your kind words about our support truly mean a lot. We believe that great software should be backed by a team that genuinely cares about helping merchants succeed, so it’s wonderful to hear that this was reflected in your experience. 😊 Thank you again for your trust and recommendation. If you ever need anything in the future, we’re just a message away. – Vugar @ VOL Apps
Appli simple à paramétrer et à utiliser, support ultra réactif et efficace. Je recommande !
great app! and even greater support, fastest on the market!
Thank you for the kind words! 😊 Really happy to hear you’re enjoying the app and had a great support experience. We do our best to be there when merchants need us most. Thanks again for your trust! — Vugar
Works much better than other apps we tried. Great customer service. I really appreciate how they helped us get it all set up and then followed up to make sure it was working well for us.
Thank you so much for the wonderful review! 🙌 I’m really glad we could help make the transition smooth and get everything configured properly. Following up to ensure things continue working well is just as important to us as the initial setup. Always happy to help whenever you need anything 😊 — Vugar
Great app and even better support. We needed to add a credit card processing fee to our Shopify store and the app handled it well. Whenever we had questions or needed adjustments, Vugar responded quickly and personally helped us get everything configured correctly. Very impressed with the level of support and willingness to help. Highly recommend for anyone needing custom fees or surcharges in Shopify.
Thank you so much for the thoughtful review! 🙌 I’m really glad we could get the credit card processing fee configured exactly the way you needed. Every store has its own requirements, so it’s always rewarding to work through those details together and find the right setup. Thank you for trusting us with your store, and please don’t hesitate to reach out if you ever need anything else in the future 😊 — Vugar
Hi, He was so super helpful, and patient worked hard on customizing the app to work with my other apps.
Thank you so much for the kind words! 🙌 I’m really glad we were able to get everything working alongside your wholesale discount app. Every store setup is a little different, so I appreciate your patience while we worked through the customization together. Always happy to help whenever you need anything 😊 — Vugar
We needed to add an optional fee to our store and had some very specific requirements around how it should behave for customers. Vugar was incredibly responsive, understood exactly what we were trying to achieve, and helped us get everything working correctly. What impressed me most was the level of support. He was available almost immediately, answered all questions, made adjustments while we tested, and even helped with display issues after the main setup was completed. The app does exactly what we need, and the support has been outstanding. Highly recommended if you need flexible fee and surcharge options in Shopify.
Thank you for such a detailed review! 🙌 Your setup had some unique requirements, so I’m really glad we could work through everything together and get it behaving exactly as intended. I believe the little details matter, especially when fees directly affect the customer experience. Thank you for your patience during testing, and I’m happy we were able to fine-tune both the functionality and the display. Always here if you need anything else in the future 😊 — Vugar
We added this app to apply product fees in Shopify POS. When I ran into some issues going live with the new fees, Vugar was able to assist and figure out what the problem was so we could fix it. It was nice that someone was so readily available to help!
Thank you so much for taking the time to leave a review! I’m glad we were able to get everything working properly for your Shopify POS setup. Every store has its own unique workflow, so when issues come up during launch, we’re always happy to jump in, investigate, and help get things running smoothly. We truly appreciate your trust in VOL Product Fees & Surcharges and your kind words about our support. If you ever need help with additional fee rules, POS workflows, or custom setups in the future, please don’t hesitate to reach out. Thanks again for choosing VOL Apps! — Vugar
I reached out with a fairly specific requirement and Vugar immediately took ownership of the case. What impressed me most was not just the speed of the support, but the willingness to listen, understand the workflow, and work toward a solution rather than simply saying something wasn’t possible. Throughout the process, Vugar was responsive, proactive, and transparent about what could be done. Even when the feature required additional development and customization, he remained committed to finding the best approach and kept me updated every step of the way. It’s rare to receive this level of founder-led support from a Shopify app. If customer service (by the founder) and responsiveness matter to you, you’re in very good hands. Highly recommended.
Wow — thank you for such a thoughtful review. It truly means a lot. 🙏 For me, support is not just about answering questions — it’s about understanding the actual business problem and finding the best possible solution together. I’m really glad we were able to work through your requirements and make progress toward the right approach. Thank you for your patience, trust, and collaboration throughout the process. Reviews like this are exactly why I stay hands-on with our merchants every day. Always happy to help whenever you need anything. — Vugar
Vol goes beyond what is expected with support. I don't think they ever sleep! - Vugar ( the founder) seems to always be active on the chat - ready to help solve issues or answer questions! Very happy so far with the App which provides some functions that Shopify does not provide. App needs some minor tweaks - but we are working together to solve those. Highly recommend the App not only the product but even more for the support.
Wow — thank you so much for the incredibly kind words 🙌🍁 This honestly means a lot. We’re trying to build the kind of support and product experience we’d want ourselves as merchants. Really appreciate your patience while we fine-tune the remaining details together — happy to keep working side by side until everything is perfect 😊 - Vugar
We are really pleased with this app and support. it gave us the ability to add bottle fees exactly where we needed them without making checkout confusing. On top of that, the support person was very professional.
Thank you so much! 🙌 Really glad we could help set up the bottle fee logic cleanly without affecting the checkout experience. Appreciate the kind words about the support as well 😊 - Vugar
useful app for adding handling fees and surcharges. the setup process was simple, and the fee appears clearly which is important for our customers. highly recommending this app.
Thank you so much! 🙌 Glad the setup was smooth and that the fee display is clear for your customers — really appreciate the recommendation 😊 - Vugar
we were looking for a simple way to apply extra charges based on specific conditions, and VOL Extra Fees handled it really well. the app is easy to understand, and support by founder was excellent.
Really appreciate this! 🙌 Happy to hear the conditional fee setup worked well for your use case, and glad I could help personally 😊 - Vugar
Excellent App! Does exactly what I thought it would do. Highly recommended. Vugar is also superb in handling any queries you may have. Overall a 5 star app :) VOL Extra Fees was suggested to us by Shopify team, and now I know why they did that. I got a founder support, the process was easy to set up -they made it all for me, adjusted on POS, and on cart. The app helped me apply the right surcharge rules without needing extra workaround on storefront side. Thanks to Vugar. Recommending this app to anyone who wants to add fees or surcharges.
Wow — thank you so much for the amazing review! 🙌 Really glad we could get everything properly adjusted across POS and cart for your setup. Means a lot to hear Shopify recommended us as well 😊 Always happy to help anytime! - Vugar
This app feels much more polished than others we tried. The UX is clean and everything is easy to understand. Support also in place when we needed them.
Thank you so much, really appreciate it! 🙌 We put a lot of focus on keeping the app clean and easy to use, so this means a lot. Happy we could help when needed 😊 - Vugar
The rules setup is very flexible. We can apply fees exactly where needed without weird limitations we had before - I am aware of Shopify limits for non Plus stores. I got support by founder and everything was explained in detials.
Thank you so much for the thoughtful review! 🙌 Really glad the flexibility worked well for your setup and that we could help clarify the Shopify limitations properly. Always happy to help if anything else comes up 😊 - Vugar
Vugar has a good sense of humour and is doing good for the world! Thanks for your personal friendly support. 5 stars for commander V.
Haha, this absolutely made my day 😄🙌 Thank you so much for the kind words and good vibes — happy Commander V could help! Always here if you need anything 🚀 - V for Vugar
We’ve tried other fee apps before, had many front issues, but this one has been the best fit for us. It’s just works, works as expected, and gives us the flexibility we need for custom surcharges. Customer support was done by founder, and it was great
Thank you so much, really appreciate this! 🙌 We built VOL Extra Fees & Surcharges app to be reliable and flexible without all the frontend headaches, so it means a lot to hear this. Glad I could help personally as well 😊 - Vugar
One of the biggest reasons we moved was reliability. Our previous app would sometimes not apply fees, but VOL has been consistent across all orders so far - POS and draft order we used for B2B cusotmers.
Thank you so much for the review! 🙌 Really glad to hear VOL Extra Fees & Surcharges app has been reliable for your POS and B2B draft order workflows — consistency is exactly what we focused on building. Appreciate your trust 😊 - Vugar
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