Upcharge Fees & Product Addons
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We use UpCharge to help pass along the credit card fees that we are charged. At one point I needed product support and their team was quick to respond and resolve the issue. I received a response and answer within minutes of emailing them.
Hello, Thank you for your 5-star review! We're glad UpCharge is helping you manage credit card fees effectively. It’s great to hear that our support team was able to assist you quickly - we always strive to provide fast and efficient service. If you ever need anything else, don’t hesitate to reach out!
really easy to use, the team are very helpful with any questions you have!
Hello, Thank you so much for your kind words and for leaving a 5-star review! 😊 We're thrilled to hear that you find the app easy to use and that our team could assist you. If you ever need anything, don’t hesitate to reach out - we’re always happy to help!
The Mageworx team have been amazing helping us migrate to the new verision of their app, Never have any problems with the app, works like a dream Shoutout to Maggie and Polina who have outstandingly helpful Recommend this app.
Wow, thank you for your amazing review! 🌟 We're so glad to hear that your migration went smoothly and that the app is working perfectly for you. We'll be sure to pass your kind words along to Maggie and Polina - they'll really appreciate it! If you ever need anything, we're always here to help. Thanks again for your support and recommendation!
We have been using the app for a long time. It works as it should. Many thanks to the support team, who helped us quickly with the update.
Hello, Thank you so much for your kind words and for taking the time to leave a 5-star review! 😊 We're thrilled to hear that the app has been working well for you and that our support team could assist you quickly with the update. If you ever need any further help, feel free to reach out—we’re always happy to assist!
Amazing customer service. So quick to respond and so helpful.
Hello, Thank you so much for your kind words and 5-star review! We’re delighted to hear that you had a great experience with our customer service team. Your feedback truly motivates us to continue providing quick and helpful support. If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We appreciate your support!
Mageworx product fees app solved exactly what I needed and works like a charm! Huge shoutout to Angie and Maggie from support team - they were super helpful and patient with all my questions. Highly recommend this app and team.
Thank you so much for the glowing review! We’re thrilled to hear the app is working like a charm for you and solved exactly what you needed. I'll be sure to pass your kind words along to the support team—they’ll be delighted to know their patience and help made a difference. We appreciate your recommendation and are always here if you need anything else. Best of luck with your business
Great app for adding order processing fees. Simple to use and does exactly what we need. The support team (Angie) is super helpful and responsive whenever we have questions. Highly recommend.
We really appreciate the shout-out! It's great to know the app fits your workflow perfectly, and our support could help you navigate those initial questions. We’re big believers in keeping things simple and effective, so hearing that we hit the mark for your order processing fees means a lot. Thanks for choosing us
The app and support team are fantastic! Their response time is quick, and they handle everything with a high level of professionalism. It's refreshing to see this kind of quality in both the app and its support!
Hello, Thank you for the fantastic 5-star review! We're over the moon that you enjoyed our app and the service provided. Looking forward to serving you again!
Great help from Angie and Evgeniya. I definetely recommend this app because of their customer service.
Hello, We greatly appreciate your 5-star review! It’s feedback like yours that motivates us to continue delivering exceptional service. Thank you for choosing us!
I can't say enough about how surprised I was at their service! Immediate response, and was so thorough and helpful in answering my many many questions throughout the whole afternoon. Wow. 5 stars on service!
Hello, Thank you so much for your 5-star review! We're thrilled to hear you had a great experience. Your support means the world to us!
Excellent app and works well and easy to use. Tanya in support help fix a few minor issues so very happy with app and their support!
Hello, Thank you so much for your kind review! We’re delighted to hear that you had a positive experience. Your feedback means a lot to us and motivates us to continue delivering great service. If there’s anything else we can do for you, please don’t hesitate to reach out. We truly appreciate your support!
Great app and really great support which is a deal breaker! Thanks!
Hello, Thank you so much for your 5-star review! We are thrilled to hear that you had a great experience with our app. Your kind words mean a lot to our team, and we are so grateful for your support. We always strive to provide the best service possible, and it's fantastic to know that we met your expectations. If there’s anything else we can do for you, please don’t hesitate to reach out.
A simple and clean app for that works as it should – perfect for small cart add ons. It didn't install and seamlessly as I would have hoped, but I'm guessing that was more of a theme issue then their app. Angie was great at getting me setup and the module placed exactly where I wanted.
Thank you for the positive review! We’re glad to hear the app is working perfectly for your cart add-ons. We understand that theme integrations can sometimes be tricky, but we are always committed to ensuring the setup is exactly how you want it. Wishing you great success with your store
The app works great and the customer services is fantastic. We reached out to them regarding an issue we were having and not only did they solve it promplty but they also went above and beyond to configure the settings to make the uncharge appear better on our website, it was greatly appreciated!
App works perfectly and their support team are knowledgeable and helpful. Very responsive and fast on resolving issues. Thanks a lot!
Does what it needs to do and good quick support. Fixed issue on the same day
Their support team is very helpful, provided quick response and solution. It helps us solved the pickup locations with different shipping fee issue. The app is interface user friendly, only few steps settings. Great app.
Very responsive and fast customer service team. App works great and we will keep using it for the long term. It is pretty much complicated what it does, but happy to see how great it works.
The App works as it should. But the Support is stellar! I have been in contact with them due to various very specific issues and they were not only kind and helpful but also incredibly fast. This made using the App an absolute pleasure.
Does exactly what it is supposed to do. I had one small problem with the surcharge not being required for certain people, but their team fixed it promptly. Thank you!
Thank you for the 5-star review! We're glad to hear the app is doing exactly what you need. Our team is always ready to jump in and fine-tune those specific requirements to make sure everything works perfectly for your store. We appreciate your feedback and are happy to help anytime
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