UpCharge Fees Addons Surcharge
Fees, surcharges, and add-ons to increase your sales and AOV
Rating
3.9
feedback
145
chart
#787
All reviews
Rating Breakdown
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Oct. 17, 2018
Love the app, if your not used to coding, I recommended you get these guys to install it for you. They will help you out no problem :) Great customer service too! 5*
Oct. 12, 2018
We had some issues with the theme we are on pulling incorrect data on the cart page and can say that the support team came through huge for us. They were able to get in and clean up the code/styling to fix the issue and get the app working sat 100%. Thank you to Angelika and her team for helping us out and fixing the issue we were running into!
Sept. 7, 2018
We used this app to add processing fees in our shop for 6 months. But it works on and off, some transaction it works some transaction it doesn't. Resulted in us losing significant portion of our margin.
Aug. 22, 2018
This is a fraudulent offer, after a week requesting help for the installation, they tell me that their application only works in the Shopify store, but not in the purchase buttons that one inserts in their own website. This last I realized myself because their technical support did not have the slightest idea of why the product did not work. I do not recommend it.
July 25, 2018
It just works, and for that, we're thankful. It's highly customizable with every condition you could want to pick where and when the fees apply. But most impressive of all is the customer service. We had some issues with the initial setup, and they just took over and fixed it for us. Then we asked about moving the position of the order fee in the cart, and they just did it for us. Couldn't recommend them enough.
July 9, 2018
Save your company some money and increase you probability. This app is great! I added in my packing material as part of my cost to customers, so I don't have to eat the cost. I had a little problem figuring out the software programing, but support was great! They sprang into action and not only fix my problem, but made the browser update better. What to go guys!! I would highly recommend this software to help off set some of you cost a pass it to the customer.
June 28, 2018
We were looking for an app that solve a unique problem of adding service fee to all orders. Thanks to order and product fees plus they unlimited support and excellent customer service we are up and running with our store. They were always ready to assist whenever we encountered a problem. More businesses should follow in they footstep.
June 7, 2018
Great app! works perfectly on our store and it does exactly what we needed. Customer service is amazing!
April 13, 2018
Great app, it does exactly what we needed. Tech support was right there to help us get it up and running right away.
April 11, 2018
Great app. We charge for insulators during Summer months to ship our products with chocolate. This allows us to separate the cost from the shipping price, allowing more transparency. Great support too.
March 30, 2018
Great app, the unique in its usage and no alternative can do what this app can .. great customer service.. not easily found in any other app.. (Like)
March 27, 2018
The app is great, works perfectly. A really helpful tool that fulfills all our needs. But the best of installing this app in our store was all the help we received from the support team. Extremely kind people, very committed and they helped us until everything was set up. Great support, for a great app! Keep the good work guys! Thanks so much!
Feb. 6, 2018
I own a floral distribution business and needed a way to add a percentage to the cart during major floral holidays in order to make up for increased flower costs (valentine's day and mother's day). The team here set it up for me at no charge and helped me with some adjustments to get it right. Very easy to work with and the app works just as described. I'm very pleased overall.
Feb. 5, 2018
After some issues in the beginning, the app now greatly improves my shop-usability, customer experience and profit margins! :-) Especially noteworthy is the dedicated support team, which helped my install the fees and even fixed some issues in my shop along the way! Keep it up! :-)
Jan. 29, 2018
Mageworx simply works great and i highly recommend it. The team provided great support to resolve all the issues I had while implementing their solution which now more than pays for itself!
Nov. 1, 2017
I have this app set up on two different stores. Great app, good customer service. Highly recommended.
July 27, 2017
Exactly what we needed to collect online convenience fees for certain services that can be purchased in our store at a lower cost to us. The developers responded with a fix for a problem with tracking changes in the cart after the fee had been applied and now we're very happy with the additional options that this app gives us. Highly recommended if you have a retail store and want to encourage in-store purchases for local services.
April 14, 2017
App works perfectly and makes it so easy to offer up sell items along with gift wrapping for our customers. The support is beyond amazing! Every question and request was answered quickly, accurately and very professional. I would highly recommend this app to anyone running a store that needs to offer add-ons or up sells on their products.
April 3, 2019
Quickly responded to my request and changed an issue within a day! Super appreciative and very happy with the customer service/product. Edit - months later they still support us and the app. They are very helpful and responsive in development support, and were quick to address and solve any bugs that our template caused. Great team!