All reviews

Rating Breakdown

  • 5
    94% (2,018 ratings)
  • 4
    3% (60 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    2% (51 ratings)

Reviews with Text

  • 97% (2,074)
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4 / 5 Share

Aug. 10, 2020

Little bit hard to navigate what the features are, some documentation on how everything works would be helpful. But customer service great at getting it to work for me :)

Using app

26 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 13, 2024

This app is absolutely critical to our store and the support has been nothing short of amazing with any questions, concerns or issues we're encounter.

Using app

Over 4 years

Total reviews

6

Average rating

5.0

2 / 5 Share

Aug. 6, 2020

We use the app on our french and english store, the app crash , collection don't display anymore ( white screen, no product appear or with a weird display ) . This came out of the blue our store is 40% down in conversion rate and nobody is answering because they are based in Vietnam and don't have 24h support. Don't instal you'll save a lot of trouble and shitty customer support. We are trying to roll back to a version without their app to be back to normal.

Store

Cabaia

Using app

17 days

Total reviews

3

Average rating

3.0

5 / 5 Share

Aug. 5, 2020

Absolute perfect! Must have for many stores. Especially recommended because of extreme good customer service and help! To see how well it works visit our site www.scrub-supply.com

Using app

11 days

Total reviews

6

Average rating

5.0

2 / 5 Share

Aug. 5, 2020

I am having trouble daily with the app. Every so often the filter decides to disappear from our website!

Store

Hudson

Using app

4 months

Total reviews

5

Average rating

4.4

5 / 5 Share

Aug. 4, 2020

It's a great app. Functional and easy to use. Support is quick and wonderful. https://reverth222.com/

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2020

This is an perfect app for what I'm looking for. It has a lot features to use for any purpose. Support team is also helpful. Always help us on priority. Good Work Team:)

Using app

Almost 2 years

Total reviews

7

Average rating

4.7

5 / 5 Share

Aug. 12, 2020

The support team was extremely helpful and prompt in their response. They are receptive to custom requests and even went the extra mile by helping me fix the site's alignment (which was not the filter's issue at all)! The app is easy to use, looks great, and A++ for their support team!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

April 22, 2024

Excellent app! Customer service is super quick and always resolves issues promptly. Shout out to Helen for being so great to communicate with.

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 20, 2020

Great app with good filters and collection page layout. Customer service is also very good. Would be great if you could add the following: 1. The app supporting the Shopify store multi-language, so that the filters can be translated on websites with more then one language. 2. The app using the Shopify collections, so that sync product data is only needed to update the filters but not to update the collections.

Using app

5 days

Total reviews

9

Average rating

5.0

5 / 5 Share

July 18, 2020

A great app! Easy to use and the support team are hands on, helpful and helped create our vision - very happy client

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 17, 2020

Very functional App and the support team helped me in less than one hour to solve a little problem with my theme. Thank you Helen.

Using app

About 24 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 30, 2024

2024 update: I have re-installed the app, as I needed a proper app to work and show search results. The vanilla installation gave me an issue or two, but the team (and specifically Helen) jumped on it straight away and sorted out the issue. Even fixing errors in the CSS that were not related to the app. Happiness!!! :-) ... thanks Helen and your team! ====== Great app. Had an issue with the search results not displaying correctly (too wide), but the SP team helped me within hours!! (given the time difference and when I logged it, actually immediately). Thanks guys, great work!

Using app

4 months

Total reviews

2

Average rating

4.5

5 / 5 Share

July 14, 2020

Great app! Easy to use the platform and thorough support help when needed. I would definitely recommend it.

Using app

29 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 7, 2020

We had some issues with the app, but the support was relatively fast and they fixed the problem. I would recommend this app to other users.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2025

The support was very responsive and quickly resolved the issue. I highly recommend!

Using app

Over 5 years

Total reviews

9

Average rating

5.0

5 / 5 Share

July 10, 2020

The product is only 1/3 good unless it comes with a good team that helps you with any technical or otherwise issues that you might face along the way. Nothing short of being responsive and helpful. Definitely an app that I will recommend!

Using app

7 months

Total reviews

2

Average rating

4.5

5 / 5 Share

July 6, 2020

Great app and great support! The app is perfect for filtering products and ordering them. Emma helped us to fulfill all our requests.

Using app

12 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 24, 2021

Fantastic service! I needed to add extra code to see the SKU detail in the collection list output and was having trouble sorting it out. I contacted Globo and they responded and added the code themselves all within an hour of me contacting them (I live in New Zealand and was expecting to hear back in about 12 hours). I'm not sure that it gets much better than that. And I am very pleased with how the app works too. Adding to this (Sept 1st), I had another problem which was dealt with in very quick time. Customer Support is very good! And again this week (Nov 2020), their assistance with a problem I was having with Shopify's search functionality was above and beyond what I was expecting. The support really is superb! Adding again (Feb 4th) - More support needed today for a small customization that I didn't think was going to work. Globo's developer came through with the help I needed and solved my problem within a few hours of me getting in touch. So that's 6 out of 5 stars from me! July 2021 - Just needed another small problem that popped up today looked at by Globo and they got back to me within the hour and had the problem sorted in very good time by one of their developers. So that's 7 out of 5 stars for me now. Still very happy with the app and the service. Just had a pagination problem sorted out by Globo support and they acted on it directly = plus one more star! Grant

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 3, 2020

The support team is very helpful and responsive. We find the features effective and great especially for intuitive and user-friendly store interface.

Using app

3 months

Total reviews

4

Average rating

3.8