All reviews

Rating Breakdown

  • 5
    94% (2,018 ratings)
  • 4
    3% (60 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    2% (51 ratings)

Reviews with Text

  • 97% (2,074)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 26, 2025

Amazing support! Steven helped me right away. My site was having issues and he solved it IN MINUTES. Highly recommend!

Using app

Over 5 years

Total reviews

4

Average rating

5.0

5 / 5 Share

June 22, 2020

I am using this app for filter and i am satisfied. There were some things, that need customization, but they helped me with that fast! Especially Sarah. Thank you!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

Pretty simple to use, especially with the support documents they've provided. The app works seamlessly, and I’ve found the customer support to be top-notch. Helen, in particular, has been amazing - quick to respond and always ready to resolve any issue I’ve faced. Highly recommend this app!

Using app

About 4 years

Total reviews

6

Average rating

4.3

5 / 5 Share

May 21, 2024

All the help has been great. They have helped us with all our concerns quickly and effectively. Very good service and support. Thanks.

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 11, 2020

The absolute BEST customer service -- super quick and helps integrate to your theme. Also this filter bar is super helpful for our customers!!

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

June 11, 2020

Great app. Support is also well present and helpful. Please note that you can only use product metafields if needed, not variant's.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 6, 2020

Excellent support! They help u inmmediatly when you have a bug. Also Smart filter is the best option affordable app in comparison with other options!

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2020

App is very user friendly and fully customisable for each collection, You use the Optional Variants as filters and integrates well with most themes. Customer Service responds in a timely manner and are very helpful with fixing issues. Only minor improvement is documentation when setting up colour filters but they do have an Info page that is very useful as well. Would recommend this app.

Using app

14 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 3, 2020

Really great app, our website really needed a heavy filter system and this filter app does exactly what we need it to! we ran into a few glitches along the way however the customer service from the app team was amazing and always prompt and willing to help to resolve the issue! fixed it straight away for us would highly recommend the app to others.

Store

GABEE

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 26, 2020

We had a conflict between Smart Product Filter & Search, and yotpo product reviews - the review star rating wouldn't show at a category level. Sarah and the dev team resolved it in 24hrs. Fast, efficient and smart. 5-star service, thank you.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 15, 2025

I had the pleasure of working with Steven and his team on some customizations to the app, and the experience was phenomenal. They were patient, collaborative, and handled all the back-and-forth seamlessly. In the end, they delivered exactly what I was hoping for and more. Truly a team that goes above and beyond. I’m excited to keep using their app!

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2020

The app works as described and the support was immediate when I asked them to customize a few things. Recommended.

Using app

3 days

Total reviews

7

Average rating

4.9

5 / 5 Share

May 11, 2020

The app works as it should. But even better is the support. Always available and helpful. Had a couple of problem with some settings, and the support solved the within couple of hours.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 11, 2020

Great app with great support team! I had trouble with the install at first then Sarah was a great help to get everything sorted quickly so I could be up and running!

Store

Catoro

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2020

Good app. Very good support. Highly recommended. I had an issue, contacted them and it was all done in a jiffy.

Using app

8 days

Total reviews

2

Average rating

5.0

4 / 5 Share

April 30, 2020

I purchased this app to make it easier to search the multiple products within my store- it does the trick! I've had a few issues with product pictures disappearing in the store, but Emma and the team always come through and help correct any bugs! I'll continue providing updates as I continue to use the app and work with the team. I Recommend.

Using app

About 1 month

Total reviews

1

Average rating

4.0

5 / 5 Share

April 24, 2020

Exactly what we needed!! An easy way for customers to sort hundreds of products to their desired brand, size, color, etc. Great app! I enjoyed the long free trial period... it helped me gain confidence in the app without feeling pressured!!! Super great way to build confidence and trust. I always cancel an application if it is not easy to use or if I don't have the ability to see its potential for my business. The price is super reasonable and you are able to adjust your subscription based on the size of your shop - BRAVO! Giving us little guys a chance. We pay $12/M for sorting capabilities up to 1000 products. The cheaper option is $9/M which is AMAZING. The App was super easy to connect to my online shop - we use FLOW as our theme. Check it out at jaffis.com. Very pleased with the customization aspects of the application. LOVE the quick shop option and how it looks - very sophisticated. Totally recommend! Great customer service if you need help.

Store

Jaffi's

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2020

Five Stars especially for the customer service. I am building a new shop and has some issues matching the colors of the app to my shop desingn. the customer service team did a great job fixing this for me in very short time. I am very happy with the result and i am confident this will work great once the shop is online.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2021

Update (1/22/21). This app has just been through a significant upgrade and the support team went out of their way to work with me to make sure that customizations I had added, were still functional in the new version. Much appreciated. I like the flexibility this app offers for displaying multiple different filters across various collections. There are lots of customization options and you can implement additional options via Liquid coding, if needed. I have not had any major issues and the support team has been responsive to queries and suggestions.

Using app

11 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 31, 2020

Great App so far. Im excited for what this will do for my Average order value and conversion rate but it looks very smooth. Cost some work to set up all the tags in the way you want it, but its definiteley an addition!

Using app

7 days

Total reviews

5

Average rating

5.0