Smart Product Filter & Search
All reviews
The support team is very enthusiastic to help us and follow up the problem so quickly. The problem was fixed.
The support of this app is very helpful! I got assisted as per my concerns and really recommend this app. Helen and her team did a great job!
Best customer support should you encounter something or need a very specific feature. Helen’s been very helpful with our shop pre-launch. Best filter app in the app store.
The app itself works great. However, it was not possible for the app to automatically match our original layout on the collection page. The support managed to manually design the collection page to match our original layout with a few misdemeanors. To correct these design issues, we are in contact with support. Even though we´re illustrating with printscreens how the original layout are, they still can´t understand that their take on the original layout doesn´t match. They´re a little bit slow and simply don´t understand what to correct. The app itself is a 5 star. The support is quick to reply but they´re certainly not easy to communicate with. Update: They have found a solution to the design problems and helped us out. Very friendly, fast to communicate with. Next time we hope for a smoother communication in order to be more efficient.
I've been using this app for over a year and only ever had 1 small issue and the service was swift and the fix within 12 hours!
I use the app and customer support . and really enjoy working with them! They were really corporative and did all the adjustment I ask (and i ask a-lot)
Using this app to make filters on oor product pages based on tags - works really good! The app runs smoothely and contacting the support is easy and they reply fast.
絞り込み機能としてすごく便利に使っています。 設定方法が分からなく問い合わせたら明確な回答をいただきました。 絞り込みタイトルなどの言語も全て自分で入力したまま使えるので日本語でも問題ありません。 アプリのレスポンスについては、今後検証していきます。
Love the support from this app. The development team (shout out to Helen) is responsive and they work to fix the issues quickly. Thank you!
I love how this app changed my store for the better and support I've gotten is also top notch. I had some concerns and got a response right away so now the filters are just how I want them to be
I have been using this app for a few months now and am extremely happy with it. Works like a charm and gives you so many options to choose from. And, the customer support is absolutely brilliant. Fast response and they go the extra step to make things just right for you.
We have been using the Smart Product Filter & Search app for over 4 years and are very satisfied. The support team responds to our expansion requests super quickly and always to our satisfaction. We recommend this app to anyone who wants a filter and/or a search function.
I absolutely love this app and totally recommend it! Smart Product Filter is a dream to work with, the filter works really well as does the search function. The customer support is the best I ever experienced on Shopify they work quickly to solve issues and even customize it to make sure the app works as we wanted to be displayed. They are the kindest, most responsive, and completely effective. 10/10 would totally recommend! I am not only using the search and filter app but other apps from Globo and all work excellent. Big thank you to the wonderful team!
This product has provided my store the ability to showcase our products in a much better light. I have the ability to show swatches in a better manner, filter more intelligently and provide my customers more options. The service is fantastic, they have been very quick to respond to my inquires and very helpful in helping me set this up on three different sites. I highly recommend this app.
If I could give them 6 stars I would. Absolutely! blown away by their customer service - well & truly gone above call of duty. Wanted the filter customised to suit our theme and the Team at Globo fulfilled all our requests without any issues. We Highly Recommend them - Amazing! experience
Had some issues with implementing, however great customer service and assistance. App could be more intuitive to use, but other than that does its job properly.
Incredibly easy to use with top-notch support. Replies like and fixes issue lightning quick! Beats all other apps I've tried so far.
Great app with lots of useful features and strong potential. It takes a bit of time to set everything up, but it definitely opens up valuable new opportunities for the store. Support is super quick - Helen helped me right away and was a real professional throughout.
I loved the app. Great performance and functionality. Very nice customer support team which helps in resolving any errors very fast.
I integrated the app with my theme and as a result the shop page flashes every time I enter the page, but the developer was able to resolve my problem promptly.
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