All reviews

Rating Breakdown

  • 5
    94% (2,018 ratings)
  • 4
    3% (60 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    2% (51 ratings)

Reviews with Text

  • 97% (2,074)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 27, 2020

Awesome Awesome Awesome! Can not define in words how much i love this App. Every time they are ready to provide the better services and support. Million Kudos for Support. Highly Recommended...!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the lovely review 🤩 always happy to help! Helen

5 / 5 Share

March 27, 2020

The team is very supportive and easy to work with. They have gone above and beyond to always help. Because of them helping, I have decided to contract their paid services for theme edits. Highly recommended

Using app

2 months

Total reviews

3

Average rating

4.7

5 / 5 Share

March 24, 2020

This app is absolutely essential for us. Without it, we would not be able to run our site. The features are powerful, installation and integration into our theme worked very well, and the few interactions we have had with the Globo Software technical support were all 100% successful. We could not be happier with the product and service. Thank you.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2020

I use the app on my websites; customers love it! We had some many good feedbacks! The team is accommodating, and they help us a lot!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 13, 2020

We choose to use Smart Product Filter & Search just because it had the functionality we needed. However, we soon learned that they have a great team that supports the success of the app. We needed some customizations to the app and there were very responsive and quick to provide us with what we needed. We also had our developer change a file that caused errors with the app. The support team of the app quickly came in and helped us resolved the issue. I highly recommend this app and its team!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2022

We have been using the app for two years. Our store sells similar products in different sizes, colors, materials etc. The filter function has helped us reduce excess stock and makes it so much easier for customers to select products according to their preferences. Smart Product Filter & Search is literally the most indispensable app in our store. Any technical questions that have come up over the times, where always instantly taken care off. Keep up the good work!

Using app

About 3 years

Total reviews

8

Average rating

4.0

5 / 5 Share

Feb. 13, 2020

Very good. Very good support !!!! This app helps our client to find the right product. The support improved also the app. Thanks a lot.

Using app

5 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 3, 2020

We used this app to add a filter to the top of our collection page but experienced some difficulty with customisation of colors/style. We switched to an alternate plugin, but the support staff at Globo were helpful even uninstalling their code.

Using app

10 months

Total reviews

7

Average rating

4.9

5 / 5 Share

Feb. 1, 2020

Great app and great support. The support sorted all our issues with our custom design. Highly recommended.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2020

They developers have been extremely responsive and helpful. I definitely recommend this product filter app.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2020

Nice app! I chose it because it's possible (and very easy) so customize the filters, I can choose exactly what filters and which values to filter by for each collection which was important for us. Very easy to work with and support has been very helpful and fast in fixing the small issues we had with integrating it into our theme.

Store

Önling

Using app

5 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Jan. 14, 2020

Most amazing customer service. Supper responsive and all issues have been resolved so far. Thank you guys. Great app all together!

Store

PPPI

Using app

3 months

Total reviews

7

Average rating

4.7

Developer Reply

Thank you so much for the great review 🤩 🤩 🤩Cheers for many more sales in 2020!🥳🥳🥳🥳 Helen

1 / 5 Share

June 9, 2020

Constant issues. I've had the app for 10 months and almost MONTHLY I find a new issue where the app isn't working properly and I have to contact support. It's a waste of my time and I should not have to keep checking the app if it's doing what it's supposed to. Support is fairly quick at responding to issues but ultimately the app doesn't function properly and it's been a waste of money and time for me.

Using app

12 months

Total reviews

2

Average rating

3.0

Developer Reply

My pleasure! happy to help. Helen

5 / 5 Share

Dec. 31, 2019

The support team is really quick. They resolved my issue immediately. Would definitely recommend them.

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 11, 2019

The app works great and the customer service is quick, friendly, and helpful. I would recommend to anyone that wants to improve their online store.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 4, 2019

Cannot recommend enough. This app has added some desperately needed functionality to our store. Being a car parts provider, its crucial for customers to be able to filter by their vehicle and this was made possible by this app. I must also give a shout out to the customer service team. Just before Black Friday we ran into a few issues but they were solved quickly and efficiently.

Store

AUTOID

Using app

4 months

Total reviews

14

Average rating

4.6

1 / 5 Share

Dec. 1, 2019

Great app...until it suddenly froze up on when I tried to reindex my site on BLACK FRIDAY WEEKEND! Removing it broke my entire site. From what I can tell, they changed the way the app worked like the day before Black Friday. How stupid is that? I really loved this app, but now I am so frustrated I could cry. We are losing sales and everything on my site is broken and none of the links I relied on with the app filtering are working.

Store

Pactimo

Using app

5 months

Total reviews

6

Average rating

3.7

Developer Reply

Hi There, I'm sorry for your inconvenience. After check with Shopify API team. I found this bug is only appear in some stores. It because we changed to Bulk API to sync products and also bugs of Bulk API. We have fixed the bugs in out end. But we still looking for Shopify API to fix the bug from BULK API.

4 / 5 Share

Nov. 29, 2019

A great app for the impulse theme. I must appreciate the support from the app team. They respond quickly and solve problems quickly. We opted for the app for the multi-select filter and it works perfectly fine. One drawback I would say is "Buy now" on the pop up of the collection page doesn't work. All over a great app for filters.

Using app

2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 28, 2019

Great customer service. I had a problem and they fixed it in a minute. About the app, it runs well.

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 27, 2019

Smart Product Filters is a very good application ! The Customer Service answer quickly and solve problems !

Using app

About 1 year

Total reviews

2

Average rating

5.0