All reviews

Rating Breakdown

  • 5
    94% (2,018 ratings)
  • 4
    3% (60 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    2% (51 ratings)

Reviews with Text

  • 97% (2,074)
Review RSS Feed Review RSS Feed

1 / 5 Share

Nov. 25, 2019

This app was working great until they decided to remove the smart filters without any notice! An email was sent yesterday (Sunday / non-working day), to upgrade the plan as we have apparently exceeded 100 products. Today, the plan was removed before we could even respond to their email. How insane. We are still paying for the plan, but no smart filter's are there?The removal of the smart filters has caused affected product views on our website. So disappointing!

Using app

4 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 14, 2019

upon using this app we found their customer service to be very good and prompt will continue using them and recommend when required to

Using app

4 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Nov. 12, 2019

I was looking for a way to easily add sortable filters to our store. This worked perfectly. And the live support within the app is top notch. Their team helped me diagnose and solve a problem in real time. Exceptional.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2019

Great and easy to use app. Brilliant and fast support. We use the product filter and toggle to show second picture.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2019

Great support - Emma answered all my questions and helped me with the set up to fit within my brands CI.

Using app

8 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 4, 2022

Prompt, friendly and helpful support team. Very quick to solve any issues or answer questions. Excellent service, totally worth you money!

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 7, 2019

great app, good filters! I had some problems and the customer care helped me fastly and kindly. thanks !!

Using app

14 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 2, 2019

We have our store for 2 years now. Had used and tested many filter apps as we manage a complex amount of inventory and their options. This is the keeper for our operation. Why? The filter is very responsive compared to others, is not supercharging the load of our webpage. Our previous filter had manybload issues and wait times when filtering products. It has many different settings and layouts to choose and tweak to make the customer's experience an effective one. And most importantly the team's response on help behind it. Globo team has been very helpful in the special needs we had for this filter app. They also provide theme tweaks at a reasonable price under collaboration. This review will keep updating if anything changes or adds up.

Using app

About 2 months

Total reviews

3

Average rating

3.7

Developer Reply

Thank you so much for the kind of words 😍 Our team will definitely be happy to read what you wrote. Don't hesitate to reach out if you have any more questions, comments, or concerns. Thank you 🥳

5 / 5 Share

Oct. 2, 2019

This app works very well with our website it simplifies everything, they are also very helpful when you contact them and they get it sorted straight away. Great customer service!

Store

HiK9

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 30, 2019

Great for organisation, was pretty customizable already, but needed some more things done, so I asked and they did it for me. thanks

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 28, 2024

The app works perfect and their team answers immediately to any questions i may have... 10 stars! VintageDiamondRing.com Had a tiny problem with the app, they answered right away and fixed the problem the same day. Great app , better customer service!

Using app

About 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the kind of words! Happy to help! 🥳 Helen

5 / 5 Share

Sept. 24, 2019

App works great. The support was super nice and really quick when we needed help to make search work.

Store

MANDALA

Using app

12 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 22, 2019

This app is great! It does everything I need it to and the support team is very helpful. I feel like my collection pages are much more user friendly now.

Using app

5 days

Total reviews

11

Average rating

5.0

5 / 5 Share

Sept. 17, 2019

Great filter app, easy to use and intuitive. Achieves desired results. Dev team is super helpful and responsive and we went above and beyond to help us with some theme integration issues.

Using app

10 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 12, 2019

This app is amazing! For a smaller start-up, it delivers multiple features at an affordable cost. Advanced filtering, enhanced searching, additional layouts to collections pages to allow for view and buy now/add to cart - it's like multiple apps in one! The support is super as well! They were able to make tweaks immediately for me to ensure the app was working perfectly on my theme. My experience and my customer's experience is much improved. Thank you!

Using app

About 13 hours

Total reviews

18

Average rating

4.9

Developer Reply

Thank you for your amazing review!!! Our team will definitely be happy to read what you wrote. Please feel free to reach us via [email protected] if you have any questions or suggestion about the app. Helen

5 / 5 Share

Sept. 9, 2019

We used this app for the very first time and can clearly say, it does exactly what it's designed to do. We love and so do our customers. Eliot Grey

Using app

29 days

Total reviews

41

Average rating

4.9

5 / 5 Share

Sept. 3, 2019

Helen and Globo have been wonderful! They've helped implement timely changes in the app and communication has been wonderful!

Using app

21 days

Total reviews

11

Average rating

5.0

5 / 5 Share

May 16, 2022

This app has helped customers navigate our products so much more easily. It's easy to work with, for the most part. Since it does so much, there can be needed tweaks that aren't obvious at first, but the support is amazingly helpful and fast with customizations and questions.

Using app

About 3 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for the amazing review!! Best wish for more sales ;) Helen

4 / 5 Share

Aug. 28, 2019

Good value app & good customer service. would recommend to other stores who want to have a nice filtering menu

Using app

6 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 18, 2019

We recently starting selling our products online and this app has helped us so much! No development experience needed. We had a small issue with our toggle buttons, but the team was so helpful in getting it resolved. The color swatch feature is a game-changer! At an affordable monthly price, this app makes us stand out from our local competitors.

Using app

20 days

Total reviews

1

Average rating

5.0