All reviews

Rating Breakdown

  • 5
    94% (1,857 ratings)
  • 4
    3% (58 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (6 ratings)
  • 1
    2% (45 ratings)

Reviews with Text

  • 97% (1,915)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 17, 2025

Clara, from the customer service, helped to fix some special needs in few time and few words, so now the plugin is perfecly fitting our needs!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 17, 2025

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2025

Absolutely amazing support! I submitted two questions, and everything was resolved in under 30 minutes. Super fast, precise, and incredibly helpful. The team was also very polite and patient. The plugin itself is feature-rich and very easy to use, which makes the overall experience even better. I truly appreciate the efficient and high-quality service. Highly recommended!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2025

Clara, was exceptional at customer service. All my questions were answered as well as the customer modification on search. Thank you.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 14, 2025

The customer service is prompt and attentive in resolving any issues encountered.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2025

We have been using this app for a while and appreciate the additional features it offers our customers. There was some issues with the app but Helen & Clara helped us fix it! They were both very nice and professional. I appreciate their help. Luckily, this all happened late for our customers, and they were online to help via Chat.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2025

Steven was a massive help. I was confused on how to do certain tweaks and Steven made it possible right away. Big thank you!

Using app

About 6 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 13, 2025

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 13, 2025

The support there is very fast and so good that they solve the problem immediately. Thanks team.

Using app

About 1 year

Total reviews

2

Average rating

5.0

4 / 5 Share

Nov. 12, 2025

L'application est facile à installer, le service à la clientèle est rapide et efficace pour les personnalisations ou les problèmes à régler (Merci Clara!). L'ajout des filtres est une fonction très appréciée de nos clientes! Seul bémol : il faut synchroniser manuellement l'app chaque fois qu'on fait des modifications à nos collections (collections automatiques) car ce processus ne se fait pas automatiquement. Ce serait bien que cette synchro se fasse automatiquement à intervalles réguliers.

Using app

14 days

Total reviews

4

Average rating

4.3

5 / 5 Share

Nov. 12, 2025

Steven was a great help with trouble shooting some issues I was having with how I set up the filters for my website (having a second set of eyes from someone who knows this stuff well is great!). He was friendly and was able to find and explain the problems to me very well and the problems were fixed on the spot. Thanks Steven!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2025

This app really does exactly what I need it to do. Support is quick and very helpful.

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 12, 2025

The best customer support of any app I've used

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2025

J’ai demandé à plusieurs reprise de l’aide pour certains problèmes que je rencontrais, et j’ai toujours eu le droit à une super réactivité de l’équipe. Avec un suivi par mail, pour s’assurer que tout se passait bien dans les semaines qui suivaient. Et ce la fait plusieurs années que j’utilise cette application pour mon site Merci à Helen et Clara pour leur aide et leur super réactivité

Store

3 SUR 4

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

Needed a small customization to the filtering functionality. After clarifying my requirements Globo staff addressed the request within a day. Many app developers do not provide this kind of quick turnaround. Quite pleased with the result and the process of getting the change implemented.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

So far they've been responsive and quick to fix our issues (all setup driven issues). We had some minor issues with displays that they fixed immediately and the search now does everything we need. So far, so good.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

Great service

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

Very good customer supporting, super quick respond time, thank you so much~

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2025

Veru helpful, solve issues very fast

Using app

Over 1 year

Total reviews

3

Average rating

5.0