All reviews

Rating Breakdown

  • 5
    93% (1,734 ratings)
  • 4
    3% (63 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (6 ratings)
  • 1
    3% (56 ratings)
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5 / 5 Share

Oct. 25, 2024

Helen was extremely patient with my questions and solved all my issues. I love the App. Would 100% recommend

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2024

Excellent service client : rapide, efficace, suivi après le contact.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2024

We had a small issues we couldn't figure out - Helen was quick and responsive to help us figure it out! Thank you Helen, we appreciate you :)

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 24, 2024

Super fast service when I needed help! Helen fixed my problem quickly.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 24, 2024

always a great help and very fast service we love having this on our store!

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2024

Fantastic support! Helen solve our problems in no time

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2024

One of the best customer services I have ever had provided for an online application. It's fast, efficient, friendly, patient, and responsive to all requests. Special thank you to Helen for assisting me with the numerous adjustments I requested in order to get the design just right! / Jenni

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2024

I have used a couple of filter and search apps with Shopify and this is by far the best. It's really intuitive and you can do everything you want to, in any way you can think of. Also the support is amazing, I had a usability problem (my fault), so I emailed them and they fixed it immediately. Amazing people and app!!

Using app

4 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 22, 2024

The customer service from the team was speedy and very helpful. Top notch group of folks over there!

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2024

Such a great app. Very versatile and robust collection page filter section which is really hard to come by with other apps. Not only is the app nice and slick and would fully recommend on this alone, but the customer support takes these guys head and shoulders above the competition. If you are wondering which app to try if you have a selection - go for this one as you will receive very fast support if you come across any technical issues.

Using app

Almost 2 years

Total reviews

14

Average rating

5.0

5 / 5 Share

Oct. 22, 2024

good service

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 22, 2024

We had an issue with integrating another app so we decided to contact customer support. I honestly didn't expect much but I was blown away by their customer service, special shoutout to Helen who was just a rockstar. I whole heartedly recommend this product, excellent features and the best customer service around.

Using app

Almost 4 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 21, 2024

The app helps narrow down all my pieces so it is much easier to navigate my site. Any time I have a question I contact Helen who is always incredibly helpful and quick to reply.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2024

First of all the app is very user-friendly and customizable. I was able to get the exact filtering options I needed and some that I didn't even know I wanted. Second, the customer service from Globo was amazing! Helen and David went out of their way to help us fix a conflict we had with our theme and they fixed the code to the app so we would not have the issue when we update. Great app! Highly recommended!

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2024

I love this app, I've used a competitor app which was really expensive, this app has saved me money and also the customer service is fantastic. Helen in particular has been a huge help for me, answering all my questions, going above and beyond to help. Super happy. Thanks team!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 21, 2024

Great app and amazing customer service. So helpful.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 21, 2024

I had an outstanding experience with customer service. I especially want to commend Helen for her excellent support. She addressed all my concerns swiftly and with utmost professionalism. It was truly a pleasure to interact with someone so skilled and accommodating. I highly recommend this service to anyone seeking assistance!

Using app

5 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 18, 2024

After many disappointing attempts with other apps, I came across Smart Product Filter & Search and am delighted. Finally the search looks as professional as I had imagined. In addition, it is incredibly easy to customize it to my needs. There was a small problem when setting it up, the images and descriptions were shifted incorrectly. So I sent an email to support and within less than 24 hours the problem was solved. Many thanks again to Helen, who not only solved the problem very quickly, but also kept me informed about the progress. In conclusion, I can only say that the functions of the app, the support and also the price are unbeatable and I can recommend the app 100%.

Using app

6 days

Total reviews

3

Average rating

4.3

5 / 5 Share

Oct. 17, 2024

The filter feature is very comprehensive, the filter tree helps you organize all the filters super easily, and they have a support team available to answer all your questions. Helen helped me resolve some things I couldn't find, and everything went super smoothly.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2024

We had some custom things we needed to change for our filter. Support was great and quick, thank you Helen!

Using app

9 days

Total reviews

1

Average rating

5.0