All reviews

Rating Breakdown

  • 5
    94% (1,973 ratings)
  • 4
    3% (60 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    2% (49 ratings)

Reviews with Text

  • 97% (2,034)
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5 / 5 Share

March 21, 2025

Very helpful troubleshooting our issue!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2025

The app is easy to navigate and has tons of useful features. Customer service is also amazing - Helen and her team are extremely helpful and responsive, ensuring all my requirements were met.

Using app

10 days

Total reviews

8

Average rating

5.0

5 / 5 Share

March 20, 2025

Clean Simple and Effective! Fantastic support team too. On many occasions I've requested customisations that I figured were to complex to expect of a support team and they've completed them hastily every time. Strongly recommend - I use this one multiple stores and it's always my first recommendation.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 18, 2025

Excelente aplicación. Muy fácil de utilizar y el servicio a cliente es estupendo. Helen me ayudó muchísimo y fue muy amable. En tiempo récord logró ayudarme a personalizar la app para que fuera completamente armonica con el tema de mi tienda.

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 18, 2025

I was struggling with a Shopify issue, and Helen went above and beyond to help me resolve it. She was incredibly knowledgeable, patient, and efficient in troubleshooting the problem. Not only did she provide clear instructions, but she also ensured I fully understood the solution. Her professionalism and dedication made the entire process seamless. I highly recommend Helen for anyone in need of expert Shopify support. Thank you again for your outstanding assistance!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2025

I love that you are able to display product variants as separate product cards on your collection pages. Example: If you have a T-shirt that is offered in 4 different colors, you can display each color as a separate product to fill out your collection pages. It allows customers to easily view the different variants straight from the collection pages! The support team is also great. I had a feature I wanted to integrate and Helen was able to assist me right away.

Store

BARK-LY

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 17, 2025

I highly recommend the app that made my site more friendly. Their customer service is excellent and smooth!

Using app

Almost 4 years

Total reviews

8

Average rating

5.0

5 / 5 Share

June 19, 2025

Wonderful filtering options that work very well and fast with my theme. Helen and Stephen from the support team were very helpful! UPDATE Still using the app months later and it's fantastic!!

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 14, 2025

This is my first time using Smart Product Filter & Search App. I would say it is definitely a great app. First of all, in terms of performance, I use the Athens theme template, and the app can be well integrated with my theme, and it looks like a whole, making my website layout perfect and beautiful. Moreover, it loads very quickly. When I click on the filter value, the results are always loaded quickly, which is undoubtedly a very good experience for the visitors of our website. In addition, the team service of Globo is also great. Especially the technician Helen, who gave me great support. When I tried to write a ticket for the first time, I thought I would have to wait a long time to get a reply. Unexpectedly, someone replied to the email very quickly. Helen is a very smart and excellent technician. She can always quickly understand the various customized problems I raised and quickly help me solve them to achieve the effect I want. I would like to thank Helen again. If you need a filter app, Smart Product Filter & Search is definitely not to be missed.

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 13, 2025

I installed the app but had some issues and Helen helped me very fast and efficiently :)

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2025

Great product and support from Helen

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2025

Helen was super helpful

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2025

I was really impressed with the support—response time was lightning fast, and the fix was spot-on! Helen's assistance was outstanding; my bug was resolved in no time. Although it turned out to be a known issue and I wish the service update had already addressed it, overall, I'm completely satisfied with the support. No complaints at all!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2025

Amazing service and help whenever we ask for, and specially Helen, she was very helpful. thanks

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

March 11, 2025

Best app great and effective customer support!

Using app

11 months

Total reviews

11

Average rating

5.0

5 / 5 Share

March 11, 2025

We have 20,000 products, and this app manages them flawlessly. The support is exceptional—truly above and beyond. Recently, I reached out with a question, and instead of a long email exchange, they went in and made the change for me within a day. Absolutely amazing!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2025

Only on the trial period and they have already delivered outstanding customer service. Both Helen and Steven helped with a feature request from their app and within 24 hour, have adjusted coding to get exactly what we need! Will be using this software after the trial without a doubt! Thank you for your help.

Using app

2 days

Total reviews

7

Average rating

5.0

5 / 5 Share

March 10, 2025

We wanted the collections page customized, and Helen and her team went above and beyond to make it happen. They were incredibly responsive, even on weekends. Excellent support!

Store

Raas

Using app

8 days

Total reviews

5

Average rating

4.2

5 / 5 Share

March 10, 2025

Smart Product Filter & Search has significantly improved our store by allowing customers to find products quickly and easily. The user-friendly interface and powerful filtering options make shopping a seamless experience. Plus, the support team is incredibly responsive and helpful! Highly recommended.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

March 9, 2025

I received a prompt response regarding personalization.

Store

LIFFT

Using app

12 days

Total reviews

3

Average rating

4.7