Smart Product Filter & Search
All reviews
The support team at Globo (Helen, Steven and Kylie) were very helpful in resolving the issue I had with my Shopify website.
Great app to fix the filter function on shopify. Even when something is not working the support is always there to help out. 5 stars!
I have both Smart Product Search and Wishlist Plus apps installed on my store, and initially, Smart Product Search caused the heart icon on product pages (from Wishlist Plus) to disappear. I reached out to their support team and granted them backend access to resolve the issue. While their first fix wasn’t exactly what I expected, they didn’t stop there. After some troubleshooting, they went above and beyond to seamlessly fix the conflict so both apps now work perfectly together, and the heart icon is back exactly where it should be. I truly appreciate their dedication and outstanding customer support — they exceeded my expectations!
Very satisfied with the support from these developers. Especially Helen – she was incredibly patient in customizing the app to work with my theme, even though it wasn’t officially supported by their app. Highly recommend!
We use Smart Product Filter & Search in both our webshops and are extremely satisfied with both the app and the support from Globo Software. Globo has been really good at helping us get the app customised to our theme. They are quick to answer any questions and are happy to help in their support with a solution. If I could give more stars, I would. Helen is always happy to help us, if we have a question or issue with the app. :-)
I've been using this company's apps for a long time, they do great job and the support is amazing, especially Helen. They are quick to respond, resolve and adapt. Thank you!
Great app that has really streamlined our new website. Still working through all the different features as we continue to build the quality of the website. During this process the help from Helen with different ways to set things up or to fix the bugs from previous uninstalled apps has been excellent. Thanks for a great app and great support from Helen. Cheers Mitch
Very quick and helpfull customer support :) Easy setup and a lot of customization options
Great customer service from Helen. We were having some integration issues and she resolved the problem quickly and efficiently.
Good app, we reviewed several and found this to be the best. It does a lot of what we want plus the support provided by the team is great. Thank you Globo!
We've had a great experience using the Smart Product Filter & Search app. It's user-friendly, highly functional, and has improved our store's navigation. A special thanks to Helen, who helped us customize the app to fit our specific requirements. Her responsiveness and attention to detail made the setup process smooth and stress-free. We truly appreciate the outstanding support. Thank you, Helen!
The customer support is fantastic!!! Responsive and on point!!!
great product/app but even better service. Needed help to set this up and recived help within hours of download and everything was uploaded just how i wanted it. Highly recommend.
The Smart Product Filter & Search is a gamer changer. Highly recommended.
The app helps us do what we need (which is basically filter by size - crazy is so hard to do so natively on Shopify) and the support is great: Helen was very helpful in resolving our issue! The support team, with whom we've interacted multiple times is very responsive and always able to solve the issues we ocasionally face. Recommended!
We've been using Smart Product Filter & Search on our Shopify store and it's been a great tool for improving our product navigation and user experience. The app is easy to set up and very flexible in terms of customization. A special thanks to Helen from the support team, who was incredibly helpful and responsive. She helped us resolve a few issues and took the time to explain how things worked behind the scenes, which made a real difference. Great customer service! Highly recommend this app if you're looking to upgrade your store’s filtering and search functions.
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