Smart Product Filter & Search
All reviews
Great support and the app works perfectly.
Exceptional and accommodating customer service—always willing to meet your requirements without any hesitation.
Very good after sale service, I recommend a lot!
Helen helped me set up shop by concern customer journey search support for my store and helped iron out the wrinkles promptly and was there to support me every step of the way most appreciated!
I've been testing several filter and search apps and the support team for Smart Product Filter & search won me over. I had some basic setup issues but their team helped resolve them quickly. I'm mainly using the filter functionality and highly recommend this app.
We had an issue with the app overriding some settings regarding how the product grid is displayed. Helen was able to help us get it fixed quickly and show us how to make the fix ourselves in future updates.
Very fast customer service. If you can't find something on your own, it is best to ask them directly. They may be able to do it on their end for you.
Still setting the app up for final use but the speed, accuracy and consistency of the support received has been outstanding and is highly commendable.
We are extremely impressed with the support team’s responsiveness and efficiency. They resolved our request incredibly fast, ensuring that everything worked perfectly on our site. The service was outstanding, and we truly appreciate their dedication to helping customers. Highly recommend!
Helen has been fantastic in helping troubleshoot issues with our store. Thank you Helen for the amazing work!
Helen & the team were very prompt and helpful in helping sort out any bugs or issues during App integration. Email thread got quite long and sometimes points were missed or not explained in much detail during the back and forth but overall happy with the service! There are still more features we want to implement and Helen & the team seem very receptive to any questions.
Helen was great, help me resolve my issue. Fast too
Great app which solved my variant product display issue. The service is amazing and Helen has been really good to deal with. Any issues raised are resolved in a timely manner.
We inherited shopify site from one of our partners. As part of the code was generated by old version app, we are not able to figure out the issue. After opening ticket, we got an immediate response from both support and development teams. Developement team got collab access and identified issue with our environment. Thanks a lot to Helen who helped to fix sort and filter.
The app is amazing! It’s easy to use, customizable, and fits our needs perfectly. A special shoutout to Helen from customer support—she’s incredibly responsive, knowledgeable, and always goes above and beyond to assist us. Helen truly makes the experience even better!
Helen has helped made the integration smooth by customising our website. She has been very responsive.
Helen provided us with an incredibly quick response and resolution to a problem we had when upgrading our filter app. Everything working nicely now and couldn't happier. A+ for customer service AND dev support
Es facil de usar y su soporte es muy eficiente. Muchas Gracias
Absolutely fantastic app that is well worth the money. It works so much better than the default filtering system on Shopify and is much easier to understand too. I would recommend running the plugin on a test site first to get an idea of how it functions too. You may find that the functionality you're looking for only shows up in the settings of the plugin once you've gone through the initialisation of the first filter. That's what I found anyway. Additionally, the support team were great at resolving both a function issue and an aesthetic issue. Helen was able to fix both challenges that I had come across in less than 24 hours to perfection. Suffice to say we're going to be using a lot more of this plugin in the future and there is no doubt that it's already generated an uplift in revenue.
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