All reviews

Rating Breakdown

  • 5
    94% (1,971 ratings)
  • 4
    3% (60 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    2% (49 ratings)

Reviews with Text

  • 97% (2,032)
Review RSS Feed Review RSS Feed

3 / 5 Share

Jan. 21, 2026

For the most part support is prompt but there are lots of recent glitches where items are not showing up in the right place or not synching correctly and there is no warning or flags. But the people are very helpful and they try promptly to fix your issues.

Using app

Almost 5 years

Total reviews

1

Average rating

3.0

5 / 5 Share

Jan. 12, 2026

fast customer service

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2026

Great app and great support especially Clara.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 12, 2026

Good filter app! Very helpful from Clara along the way of using the app when there's any questions~

Using app

About 1 month

Total reviews

2

Average rating

5.0

1 / 5 Share

Jan. 11, 2026

No support systems & this app does not work.

Using app

2 days

Total reviews

2

Average rating

1.0

5 / 5 Share

Jan. 9, 2026

Using app

Almost 4 years

Total reviews

4

Average rating

4.8

5 / 5 Share

Jan. 9, 2026

Sehr hilfreich, gerade für uns in der Auto Tuning Branche!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2026

Team is responsive and attentive, and were quick to help when I had something go awry with a theme setting. Very polite and I really appreciate the service this offers to our customers. It's a big game changer. Thank you!

Store

XCA

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2026

i like this app becouse the support its incredible the only problem that i see is that its not that easy to customize you need to always send requests but the app gor the customer is incredible

Using app

About 14 hours

Total reviews

9

Average rating

5.0

5 / 5 Share

Jan. 8, 2026

Helpful support!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2026

Thank you Clara for your prompt support.

Store

Dileti

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2026

The support provided was excellent. My issue was clearly understood, and I received proper guidance with a timely solution. The entire process was smooth and professional. Thank you for the great support. Best regards, Shrikant

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2026

Clara was very quick to connect and look to support our site. It’s so critical to get timely support when needed. Thank you

Using app

Over 5 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 7, 2026

The support has been incredible so far. Clara is a rock star support manager. We are still finishing integration, so will update when we have more experience with the app!

Using app

29 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 7, 2026

Great app, we haven't had any issues with it. Support is very responsive, we have used this app for several years but still get quick response. I needed help setting up a new filter and then making a styling change, and support tech Clara was very easy wo work with. Thanks!

Using app

Over 2 years

Total reviews

12

Average rating

4.8

5 / 5 Share

Jan. 7, 2026

Excelente aplicación para la gestión de filtros y búsqueda en productos. Además, el soporte es muy bueno, resolviendo las incidencias rápidamente. Agradecer a Annie por la rápida respuesta y resolución de incidencias.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 6, 2026

Clara was incredibly helpful and had a quick response time! My store looks more professional because of her help!

Using app

About 12 hours

Total reviews

9

Average rating

5.0

5 / 5 Share

Jan. 5, 2026

This is the best supported app I have ever used. Clara, Sarah and Helen have all been exceptional, they respond quickly and are happy to work with their devs to implement requests. The app itself performs exactly as I would hope, with a lot of depth and customisation options. This is making a huge improvement to the usability of my store. 100% recommend this app and this level of support - it is a game-changer.

Using app

9 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 31, 2025

I’m very happy with Smart Product Filter & Search. The app is much more intuitive than many other filter apps I’ve tried and is easy to set up and manage. I initially had difficulties keeping my original product grid from my theme, which was very important to me. This is where Steven from the support team really stood out — he responded quickly, understood the issue immediately, and helped me resolve it efficiently. Outstanding support: professional, friendly, and technically very knowledgeable. Overall, the app feels well thought out, flexible, and powerful without being overly complicated. If you’re looking for advanced filtering while preserving your theme’s original layout, this app is an excellent choice. Big thanks to Steven and the team — a clear 5-star recommendation!

Using app

About 2 months

Total reviews

15

Average rating

5.0

5 / 5 Share

Dec. 30, 2025

Using app

13 days

Total reviews

2

Average rating

5.0