All reviews

Rating Breakdown

  • 5
    93% (1,633 ratings)
  • 4
    4% (62 ratings)
  • 3
    1% (9 ratings)
  • 2
    0% (7 ratings)
  • 1
    3% (53 ratings)
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5 / 5 Share

July 21, 2024

Helen is always so fast and helpful to answer any questions and fix any issues. Wonderful service!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 20, 2024

The app provides a lot of functionality and customizability that is otherwise lacking in shopify, and works very well with shopifys own themes, which is awesome. The support team is also quick to respond and help out with issues, which I really appreciate.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 20, 2024

The support team was very nice and helpful. They were very friendly and proactive in solving my problems.

Store

CAGUUU

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2024

Dear Helen, I'm happy to report that the situation has been fully resolved and the app is working fine now. I haven't encountered any issues since we last spoke. Thanks again for your support! Best regards,

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2024

Excellent app & really great support

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 17, 2024

Mr.Helen has done a wonderful job. Highly recommended app!

Using app

12 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 16, 2024

Store

Loup

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 16, 2024

Great responsive support team. They addressed multiple requests from us on a timely pattern and got everything up and running smoothly in the shortest possible time. We are only a week into using their app, but everthing looks very promising and intend to continue using this product after the Free trial period.

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 15, 2024

Customer service is so quick to respond. Helen was great and fixed our issue within minutes. Thanks so much!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2024

Awesome apps. Great customer service! Especially Helen. Resolved my issue quick and went above and beyond. I am very happy with all their apps. I use 3 paid apps of theirs and I usually only use free apps but theirs are worth it! Try them out and give them a shot! You will not regret it!

Store

My Store

Using app

5 days

5 / 5 Share

July 12, 2024

Highly recommend this app. The support service is at a very high level. I was helped to solve all questions by Helen, who answered as quickly as possible, regardless of different time zones. I ordered the customization of the filter app for my shop and I additionally needed to solve the problem with metafield, everything was done promptly, clearly, exactly as I wanted. Thank you!

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2024

Helen was so helpful with resolving my issue. The team is always quick to reply.

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

July 12, 2024

Great app for customizing filters! The support team is extremely friendly and helpful, responding very quickly. Special thanks to Helen, who made sure that every problem we had was resolved at every stage. She answered every question and helped modify the appearance of the filters. Highly recommend!

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2024

The filter functions are fantastic. By being able to work with multiple filters, we can let customers search much more specifically on our website. The setup is very easy. And should a problem occur. The support is fast and efficient. We always got the help we needed straight away. Thanks to Helen for her help!

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 11, 2024

very good app and service

Store

ANCEL

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

July 10, 2024

Quickly fixed an issue we had with the quick search! Thanks for the help and prompt response

Using app

Over 2 years

Total reviews

6

Average rating

4.7

5 / 5 Share

July 10, 2024

Helen is really helpful with liaising with the dev to for theme customisation.

Store

Aircare

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 9, 2024

Customer service is so quick to respond. Helen was great and fixed our issue within minutes. Thanks so much!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

2 / 5 Share

July 9, 2024

The support we received from this company was dissappointing. First of all , your app was clearly unstable and needed to be fixed, yet your team couldn't figure out how to fix it which is shocking considering you built an entire app without having sufficient bug-fixing knowledge You scheduled an appointment with us and when we show up , no one shows up, no one emails us to update us if you were running late or not. We had to wait for 30 mins before we emailed and got a response 20 minutes later. No remorse or apologies for keeping a client waiting for 50 minutes and proceed to ask us to join the meeting. Are you kidding me.

Store

AMEKANA

Using app

12 days

Total reviews

4

Average rating

1.3

5 / 5 Share

July 9, 2024

Helpful and quick staff. Awesome product. Highly recommend. Helen was amazing

Using app

9 months

Total reviews

1

Average rating

5.0