Boost AI Search & Filter
#1 Shopify AI Search & Filter app | 14,000+ users
Rating
4.7
feedback
1,564
chart
#1,373
All reviews
Review RSS Feed
Jan. 13, 2022
We have been product filter users over 1 year, their customer service team is always efficient and helpful! Thank you!
Using app
About 1 year
Total reviews
11
Average rating
4.9
Hello team, Thank you for taking the time to give us such wonderful feedback. We are beyond grateful for having a loyal customer like you. We are also glad to know that our customer service team has been able to provide you with all the support you need. We are always here for you whenever you need our help. With gratitude, Boost Team
Jan. 13, 2022
Filter used for my Impulse theme. There were some issues, but they were resolved within 24 hours. Very very good support, don't cancel immediately if it doesn't work. It's worth the effort.
Hi there, Thank you for sharing your thoughts. We appreciate it so much that you let us work on the issues you have encountered. Rest assured that we will always try our very best to provide support whenever you need it. It is our pleasure to help. Wishing you continued success, Boost Team
Jan. 11, 2022
Very simple and easy to use. High level of customization. Great level of support for adding small features and fix compatibility with theme.
Hi team, Thank you for writing this awesome review for us! We are delighted that you love using our app and that you feel happy with our service so far. Feedback like yours makes our effort to deliver excellent support become worthwhile. Please feel free to reach out whenever you need our help. We are always here for you! All the best, Boost Team
Jan. 10, 2022
Super helpful and friendly customer service. The app is easy to use. They are there to answer all questions and help with everything we need. The basic theme does not provide the filter & search we are looking for. Adding this app definitely help our customer find what they are looking for. I cannot thank boost enough for their help.
Using app
Almost 4 years
Total reviews
1
Average rating
5.0
Hi there, We are delighted that you are enjoying our app and service. At Boost, we take pride in developing a user-friendly solution that can relieve merchants of as much technological headache as possible. All of your encouraging words have definitely boosted our team's determination to accomplish our goal. Thank you for choosing and trusting us as your partner in your journey. We are all around to support and wish you continued success. Sincerely, Boost Team
Jan. 5, 2022
Great customer service and the app is always improving with adding new features. Very useful to the running of our store
Hi there, Thank you for taking the time to share your thoughts about our app. We work hard to make sure we provide quality customer service to each and every customer. Rest assured that we will continue improving our app with more new features that would surely be helpful to your store. Again, we appreciate the time you give to compliment us for a job well done. Wishing you success, Boost Team
Dec. 30, 2021
Great App. Outstanding Support. We are using it in all our stores and the experience has been amazing. The support is quick and responsive.
Hi team, We are more than happy to know it's been a good experience for you! The top-notch service is indeed an asset we always feel proud of. We will share your feedback with our team and keep on doing what we could to deserve your appreciation. Wishing you the very best and a prosperous New Year! Boost Team
Dec. 16, 2021
Manages searches and filtering very well. Support team is probably one of the best things about this app. Quick to respond and solved any issues created.
Hello there, Thank you for this wonderful feedback. We are glad to know that our app has been performing well on your store and that you appreciate our support team's work. We will keep doing our best to provide you with a fast and efficient support whenever you need us. We are always ready to help. With gratitude, Boost Team
March 21, 2022
We installed in 2021 and had major issues - app removed half the products from our store one day, and a few weeks later the app crashed (taking our collections with it). So we uninstalled. But the Boost team has since then set-up a second server to prevent crashes, and the missing products issue has not re-occured (although it is important to click 'Sync' on the app after re-arranging products in collections or else they disappear). The Boost team has been really responsive and taken very good care of us. Five stars for support! We love the functionality of the app - that we can decide by which tags the products are filtered. However it does make our collections 1-2 seconds slower to load. So long-term we are seeking a native-code solution - it seems crazy to take the risks of an external app just to filter products on our site. But until then this is the best solution we've found.
Dear our valued customer, Thank you for your kind collaboration! Our team has been seamlessly trying to assist with all your concerns and we are happy to know they're all resolved now. Regarding the missing products issue, we hope we have earned your understanding that Shopify confirmed there's no evidence it's resulted from our app and our app also does not have the permission in any data changing on your site. Besides, for your concern on the site loading today, our team has made some changes to improve the speed and thank you for letting us know it could help your site load faster. As always, our team is here to support you with any inquiries/concerns you have! We wish to make your experience even more awesome at Boost in the years to come! Wishing you continued success, Boost Team
June 14, 2024
Terrible customer service, I have to constantly repeat myself in order to get their bugs fixed and they tried to charge me for that as well. Their customer service rep Jayson is the biggest time waster there is, at one point he wasted an entire month of my time without doing ANYTHING. Look elsewhere, these people have lost their reputation and their competitors are getting ahead of them. I've been a customer for over 5 years and I'm leaving.
Hi team, We're thrilled to receive your wonderful review. Being of service to your store is our great pleasure. Glad that we could turn it into valuable assets to your business. As always, our Support team is all around for you. Do feel free to reach out anytime your inquiries/concerns pop up. Sincerely, Boost Team
Dec. 13, 2021
Love the app, much better than the standard shopify filter! They even helped me with a custom request, which i'm sure will increase shopability and conversion rate
Hi there, We are glad you are enjoying using our app and services! Product Filter and Search is indeed very easy to familiarize yourself with and our support team is always around to help you personalize it. Your satisfaction is always our huge boost to improve every day. Next time you have any further inquiries or requests, do share them with us. We hope to see you around. Wishing you continued success, Boost Team
Feb. 23, 2022
Every CS team I met at Boost was very friendly and responded promptly with practical and easy-to-follow solutions, especially Aron, Jay, Marcel and Luly. I know I listed many names, but they all are great! If there are some customization required, they are very open to hear my needs and help me aim the goal with a roll-up-your-sleeves attitude. Although the more products your store has, the higher your payment will be, but I guarantee all the great features Boost app have will pay off. Try to learn available features and reach out for help if needed. In closing, if I add some wish features, it would be much nicer to strengthen Analytics by enabling to see more than 365 days data as well as individual option/search keywords' performance in depth. Highly recommended
Hi team, We are beyond grateful for the great rating and feedback that you have given us. We are also glad that you are satisfied with the app and the support we have given you so far. We will keed doing best to provide you with a second to none app and customer service experience. Whenever you need our assistance, we are always here. With gratitude, Boost Team
Jan. 17, 2022
Great customer service and support! I initially had few issues with my theme but the team helped me resolve them in no time and now it works perfectly fine. Absolutely recommend it!
Dear valued customer, Thank you for your collaboration. We would like to confirm that all of the issues have been resolved. We are beyond thankful for the second chance that you have given us to address and solve the issues. Should you need any further assistance, please do not hesitate to let us know. Best regards, Boost Team
Dec. 8, 2021
Excellent support from Henry. Ran into some issues with custom requirements which were sorted quickly. Thank you.
Hi there, Thank you so much for your trust in our app and service. Henry is definitely a shining star in our team and we are happy to hear that our support could live up to your satisfaction. We're looking forward to bringing you even more awesome experience in the long journey! Boost Team,
Dec. 7, 2021
We have been very happy using Product Filter & Search. It has enhanced the user experience on our site, and improved conversions. The support team is always extremely responsive and helpful. They are always improving the app and adding features, and continue to keep up with changes and needs of our Shopify store.
Hi team, We are thrilled to hear such awesome compliments. Thanks a lot for letting us know how good an impact our app has on your business. This is definitely an award for our effort. We are grateful for your trust and for the long time we've spent together. We hope to make your experience even more amazing in many more years to come. If there's anything else we can do for you, please feel free to reach out! Wishing you continued success! Boost Team
Dec. 3, 2021
This app is amazing. And the boost commerce customer support is even better. So far, all of my questions could be answered and even individual customization requests were neatly implemented in my shop. I can really recommend it. 5 Stars.
Hi there, Thank you for taking the time to write us this review. We are proud to have a wonderful customer like you. Glad that our outstanding Customer Support is recognized. We put customer experience and satisfaction is our top priority, and your kind words encourage us to deliver better performance every day. Thanks again! We are here anytime you need. Boost team
Dec. 2, 2021
they do new developments for us and are always available. I am glad that I use it on my website. Thx a lot.
Hi there, Thank you for the feedback. We're always trying to develop new features to make our app even better. Thank you for trusting us and to use our app in your store. Again, thanks for the 5-star review. You can expect that we are always available if you need help. All the best, The Boost team
Dec. 1, 2021
This app is amazing. It's full of features and possibilities. I simply love it! And the app never fails, filters always work properly and search is super relevant. Definitely st a 5 star.
Hi there, Thank you for sharing your thoughts about how you love our app's features. It gives us great encouragement to continue to provide an excellent user experience. Please feel free to reach out to us if you have any questions or concerns. Wishing you well, The Boost Team
March 25, 2022
The app itself and its functionalities are great. One thing, however, the customer service and development team are even BETTER. All my requests, questions, and issues got answered quick, and efficiently! Thanx again guys
Hi there, Thank you so much for sharing your experience with our support and our app. We're happy to know that our effort has been recognized and you would feel satisfied at Boost. Once again, we appreciate you being our customer and your willingness to share the word about us. Please feel free to reach out anytime you need! All the best, Boost team
Nov. 29, 2021
Easy to use interface that does the job well. Super friendly customer service that helps you with any questions you have!
Hi there, Thank you for the awesome review! At Boost, we take pride in creating a user-friendly app that can alleviate as much of the technical hassle for merchants as possible. And it's more than happy to see that you are loving our app and service. Next time you have any further inquiries or issues, just share them with us. We hope to see you around. Wishing you continued success, Boost Team
Nov. 27, 2021
Great app, great customer service. Especially instant search bar is very user friendly. We are happy overall. Definitely recommend it.
Hello team, We are thrilled to know that you are happy with our app and that you find our Instant Search feature very user-friendly. We also want to thank you for the great feedback on our customer service. With an aim to make sure our users have a great experience with us, our diligent team always tries to do our best in work and it sounds worthwhile as you have appreciated it. We are always here for you whenever you need our assistance. With gratitude, The Boost Team