Boost AI Search & Filter
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Boost Commerce is a very excellent support team. The team at Boost Commerce has been great to work with. We ran across a couple of things that we wanted to modify to meet our specific needs; the support team was quite polite and helpful and made the changes without objection.
Hi team, Thank you for your beautiful review. You have just made our day! We will strive to deliver great experiences consistently. As always, if there is anything we can ever help you out with, please do let us know. Wishing you every success. Boost Team
5 stars in my eyes you know that generic sort by thing that Shopify has on default? Yeah we left that in 2021. In 2022, it's Boost Product Filter or nothing. This filter guyssssss IS SO FIRE. It allows customers to sort by whatever you want, color, style, size, even toenail length if your store is that kinky. And if you need any support, they reply within like 1 business day. No joke. We had tons of questions and they were on it in answering us. Do it. It's 2022 and you need this app.
Hello there, Thank you so much for choosing us and for this excellent feedback. We are so ecstatic to know that you like our filter and that you appreciate our support team's work. Nothing is better than starting this year with having such an awesome client like you. We look forward to a longer and fruitful partnership with you and keep being available here whenever you need our help. With gratitude, Boost Team
Great app with many different functionalities. The team is always vey helpful and they explain very well what you need to do.
Hi there, We would like to send our huge thanks for your kind feedback. This would definitely encourage our team to strive for high-quality customer service. Thanks again for choosing us as your trustworthy partner! As always, we're here anytime you need. All the best, Boost Team
This is a great filter app - easy to use, yet offers lots of advanced features. The customer support team is very helpful as well. Highly recommend!
Hello there, Thank you for your kind words. Feedback like this makes all our effort worthwhile. Happy we are to know that our support team has been able to help sort out everything that you need to know and do. Our support is always available for you here so feel free to reach out anytime you need. All the best, Boost Team
Boost Commerce has been great. They have a complex product and I've had to ask a lot of questions and they have been super responsive and helpful. If you are looking for a great filter, boost is a fantastic option.
Hello there, Thank you so much for giving us this very positive feedback and for recommending our app. We are beyond happy to know that you appreciate the app and the work of our support team. We assure you that we will continue doing our best to provide you with the optimum result all the time. Please do not hesitate to reach back to us when you need our assistance. We are always ready to help. Best regards, Boost Team
We have been product filter users over 1 year, their customer service team is always efficient and helpful! Thank you!
Hello team, Thank you for taking the time to give us such wonderful feedback. We are beyond grateful for having a loyal customer like you. We are also glad to know that our customer service team has been able to provide you with all the support you need. We are always here for you whenever you need our help. With gratitude, Boost Team
Filter used for my Impulse theme. There were some issues, but they were resolved within 24 hours. Very very good support, don't cancel immediately if it doesn't work. It's worth the effort.
Hi there, Thank you for sharing your thoughts. We appreciate it so much that you let us work on the issues you have encountered. Rest assured that we will always try our very best to provide support whenever you need it. It is our pleasure to help. Wishing you continued success, Boost Team
Very simple and easy to use. High level of customization. Great level of support for adding small features and fix compatibility with theme.
Hi team, Thank you for writing this awesome review for us! We are delighted that you love using our app and that you feel happy with our service so far. Feedback like yours makes our effort to deliver excellent support become worthwhile. Please feel free to reach out whenever you need our help. We are always here for you! All the best, Boost Team
Super helpful and friendly customer service. The app is easy to use. They are there to answer all questions and help with everything we need. The basic theme does not provide the filter & search we are looking for. Adding this app definitely help our customer find what they are looking for. I cannot thank boost enough for their help.
Hi there, We are delighted that you are enjoying our app and service. At Boost, we take pride in developing a user-friendly solution that can relieve merchants of as much technological headache as possible. All of your encouraging words have definitely boosted our team's determination to accomplish our goal. Thank you for choosing and trusting us as your partner in your journey. We are all around to support and wish you continued success. Sincerely, Boost Team
Great company. Besides the filter and search working flawlessly, they were able to customize additional theme function without issue. Super-fast and efficient support.
Hi there, It was very thoughtful of you to share your thoughts about our company, product and services. We are pleased to learn that we provided services that satisfy your needs. We work hard in making sure we provide quality services to your specifications. From here on, if you have any questions or concerns, you can always reach out to us, we are happy to help. Wishing you continued success, Boost Team
Great customer service and the app is always improving with adding new features. Very useful to the running of our store
Hi there, Thank you for taking the time to share your thoughts about our app. We work hard to make sure we provide quality customer service to each and every customer. Rest assured that we will continue improving our app with more new features that would surely be helpful to your store. Again, we appreciate the time you give to compliment us for a job well done. Wishing you success, Boost Team
Manages searches and filtering very well. Support team is probably one of the best things about this app. Quick to respond and solved any issues created.
Hello there, Thank you for this wonderful feedback. We are glad to know that our app has been performing well on your store and that you appreciate our support team's work. We will keep doing our best to provide you with a fast and efficient support whenever you need us. We are always ready to help. With gratitude, Boost Team
We installed in 2021 and had major issues - app removed half the products from our store one day, and a few weeks later the app crashed (taking our collections with it). So we uninstalled. But the Boost team has since then set-up a second server to prevent crashes, and the missing products issue has not re-occured (although it is important to click 'Sync' on the app after re-arranging products in collections or else they disappear). The Boost team has been really responsive and taken very good care of us. Five stars for support! We love the functionality of the app - that we can decide by which tags the products are filtered. However it does make our collections 1-2 seconds slower to load. So long-term we are seeking a native-code solution - it seems crazy to take the risks of an external app just to filter products on our site. But until then this is the best solution we've found.
Dear our valued customer, Thank you for your kind collaboration! Our team has been seamlessly trying to assist with all your concerns and we are happy to know they're all resolved now. Regarding the missing products issue, we hope we have earned your understanding that Shopify confirmed there's no evidence it's resulted from our app and our app also does not have the permission in any data changing on your site. Besides, for your concern on the site loading today, our team has made some changes to improve the speed and thank you for letting us know it could help your site load faster. As always, our team is here to support you with any inquiries/concerns you have! We wish to make your experience even more awesome at Boost in the years to come! Wishing you continued success, Boost Team
Love the app, much better than the standard shopify filter! They even helped me with a custom request, which i'm sure will increase shopability and conversion rate
Hi there, We are glad you are enjoying using our app and services! Product Filter and Search is indeed very easy to familiarize yourself with and our support team is always around to help you personalize it. Your satisfaction is always our huge boost to improve every day. Next time you have any further inquiries or requests, do share them with us. We hope to see you around. Wishing you continued success, Boost Team
Every CS team I met at Boost was very friendly and responded promptly with practical and easy-to-follow solutions, especially Aron, Jay, Marcel and Luly. I know I listed many names, but they all are great! If there are some customization required, they are very open to hear my needs and help me aim the goal with a roll-up-your-sleeves attitude. Although the more products your store has, the higher your payment will be, but I guarantee all the great features Boost app have will pay off. Try to learn available features and reach out for help if needed. In closing, if I add some wish features, it would be much nicer to strengthen Analytics by enabling to see more than 365 days data as well as individual option/search keywords' performance in depth. Highly recommended
Hi team, We are beyond grateful for the great rating and feedback that you have given us. We are also glad that you are satisfied with the app and the support we have given you so far. We will keed doing best to provide you with a second to none app and customer service experience. Whenever you need our assistance, we are always here. With gratitude, Boost Team
Great customer service and support! I initially had few issues with my theme but the team helped me resolve them in no time and now it works perfectly fine. Absolutely recommend it!
Dear valued customer, Thank you for your collaboration. We would like to confirm that all of the issues have been resolved. We are beyond thankful for the second chance that you have given us to address and solve the issues. Should you need any further assistance, please do not hesitate to let us know. Best regards, Boost Team
Excellent support from Henry. Ran into some issues with custom requirements which were sorted quickly. Thank you.
Hi there, Thank you so much for your trust in our app and service. Henry is definitely a shining star in our team and we are happy to hear that our support could live up to your satisfaction. We're looking forward to bringing you even more awesome experience in the long journey! Boost Team,
We have been very happy using Product Filter & Search. It has enhanced the user experience on our site, and improved conversions. The support team is always extremely responsive and helpful. They are always improving the app and adding features, and continue to keep up with changes and needs of our Shopify store.
Hi team, We are thrilled to hear such awesome compliments. Thanks a lot for letting us know how good an impact our app has on your business. This is definitely an award for our effort. We are grateful for your trust and for the long time we've spent together. We hope to make your experience even more amazing in many more years to come. If there's anything else we can do for you, please feel free to reach out! Wishing you continued success! Boost Team
This app is amazing. And the boost commerce customer support is even better. So far, all of my questions could be answered and even individual customization requests were neatly implemented in my shop. I can really recommend it. 5 Stars.
Hi there, Thank you for taking the time to write us this review. We are proud to have a wonderful customer like you. Glad that our outstanding Customer Support is recognized. We put customer experience and satisfaction is our top priority, and your kind words encourage us to deliver better performance every day. Thanks again! We are here anytime you need. Boost team
The app itself and its functionalities are great. One thing, however, the customer service and development team are even BETTER. All my requests, questions, and issues got answered quick, and efficiently! Thanx again guys
Hi there, Thank you so much for sharing your experience with our support and our app. We're happy to know that our effort has been recognized and you would feel satisfied at Boost. Once again, we appreciate you being our customer and your willingness to share the word about us. Please feel free to reach out anytime you need! All the best, Boost team
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