All reviews

Rating Breakdown

  • 5
    93% (501 ratings)
  • 4
    2% (13 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (6 ratings)
  • 1
    3% (16 ratings)

Reviews with Text

  • 98% (525)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 7, 2023

Just setting up but if the first customer service interaction by Ugur is any indication this is a top notch team - excellent support and assistance. Looking forward to getting this pumping!

Using app

About 6 hours

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for this amazing review. Happy growth with PickyStory!

5 / 5 Share

Aug. 5, 2023

Perfect support... After having some little issues with the backend there was a chat with help via voice over videos helping me to understand it and finding a solution.

Store

Karpio

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this incredible review. Keep growing with PickyStory!

5 / 5 Share

Aug. 4, 2023

I've had a really great experience with PickStory so far. They have great customer service, I personally worked with Uğur Can and he was very helpful and timely with his responses. This app has driven more sales for me with the upsell feature - I would highly recommend checking it out.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this great review. Happy growth with PickyStory!

5 / 5 Share

Aug. 3, 2023

El soporte es muy rápido o soluciono mi inconveniente, buena aplicación, funcionan muy bien todas las funcionalidades

Using app

About 15 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this incredible review. Keep growing with PickyStory!

2 / 5 Share

July 29, 2023

On paper and in theory it is an excellent app, but that wasn't the case for us! Simply full of glitches and bugs, not what you want for the price. The app interjects its own cart instead of the shopify native cart, this is a huge fail! It compromises the experience for customers to checkout in a negative way. Definitely not designed for mobile phones, extremely clustered and slow loading. We had lots of customer contact us as they were confused of what's in their cart Customer service is a hit and miss, considering how much time you will be on the chat trying to sort out issue, I would stay away from this app if you are planning on using it on a full scale online business.

Using app

About 1 month

Total reviews

2

Average rating

1.5

Developer Reply

Thank you for your review. We are sorry to hear that you didn't have a positive experience with the app recently. We just emailed you to see how we can help you get the app to work according to your needs. Looking forward to talking with you PickyStory team

5 / 5 Share

July 29, 2023

Great service, patient. Really good first impression as I have just started using the app. Seems to have a lot of features. Keep up the good job

Using app

11 days

Total reviews

8

Average rating

3.5

Developer Reply

Thank you for this great review. Happy growth with PickyStory!

5 / 5 Share

July 28, 2023

Very good and fast support from Ugur and his Team. Helped with the implementation of different bundles. Great.

Using app

About 3 hours

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for this amazing review. Keep growing with PickyStory!

5 / 5 Share

July 28, 2023

Guram really helped me in getting set up, this app works great for what we are looking for. Thank you!

Using app

43 minutes

Total reviews

9

Average rating

4.1

Developer Reply

Thank you for this incredible review. Happy growth with PickyStory!

5 / 5 Share

July 27, 2023

Ugur is great! Very knowledgeable and eager to assist with any questions regarding the app use. This makes the platform a breeze to navigate through.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for this great review. Keep growing with PickyStory!

5 / 5 Share

July 25, 2023

Saba is the man! Fixed our setup issue in under five minutes. Made me a fan of PickyStory. Thanks again!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this incredible review. Keep growing with PickyStory!

5 / 5 Share

July 25, 2023

Newly added this app to our store. It looks very promising. Trying to set up the build-your-own-box bundle now. Their tool is very intuitive. I had a cookie-related issue when I was adding the app and it got sorted very quickly after escalated it to Support. Also, I asked for a missing feature and was happy to learn that they are already planning to release it soon. Thanks again to Ceren and all the people behind this app.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for this great review. Happy growth with PickyStory!

5 / 5 Share

July 24, 2023

Very good App! Extremly fast support! The implementation is very intuitive as well was perfect for our purposes!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this amazing review. Keep growing with PickyStory!

5 / 5 Share

July 20, 2023

I was very quick to respond and very patient to solve the problems I encountered,recommended to use. I was very quick to respond and very patient to solve the problems I encountered,recommended to use

Store

Tezeus

Using app

7 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for this great review. Keep growing with PickyStory!

4 / 5 Share

Sept. 27, 2023

Let me start with the customer service. Their customer service is AMAZING! Hands down 5 out of 5! I love the app. After searching for months, almost a year, I finally found the app for my shirt business. Easy to use after getting the hang of it. You are literally a chat away for a human assistant if you may have any questions. No question is silly for them! As soon as I can schedule an automatic start and end date/time for my bundles, I will give it a 5+ stars! UPDATE: Please make PickyStory available on mobile (ANDROID) and table.

Using app

6 months

Total reviews

4

Average rating

4.5

Developer Reply

Thank you for your review. Scheduling bundle deals is definitely on our road map. Happy growth with PickyStory!

5 / 5 Share

July 19, 2023

FAST service!!! Helped me in no time. Love the app. Easy to use and visually appealing. I highly recommend.

Using app

About 2 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for this amazing review. Keep growing with PickyStory!

5 / 5 Share

July 12, 2023

The app is brilliant so far. We have been using another Bundle app for many years but decided to make a change after dealing with a lot of support delays and ongoing small issues. The support alone from PickyStory is excellent.

Using app

1 day

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for this incredible review. Happy growth with PickyStory!

5 / 5 Share

July 10, 2023

fantastic help. Ugur got me from 0 to hero learning pickystory. I didnt know how to get connected and asked for assistance and have been helped almost immediately. thank you Ugur for your help

Store

Sundae Skin Co

Using app

About 2 hours

Developer Reply

Thank you for this amazing review. Keep growing with PickyStory!

5 / 5 Share

July 8, 2023

fulfilling all my requirements with a great customer service team. it is very easy to use. i liked it a lot

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this great review. Happy growth with PickyStory!

5 / 5 Share

July 7, 2023

Top notch customer service. Quick responses and knowledgeable personnel. Love the customizations the app has.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this incredible review. Keep growing with PickyStory!

5 / 5 Share

July 4, 2023

Love the app. Ceren, is AWESOME she's always extremely helpful and thorough in assisting you. I'm always happy to see her name pop up whenever I need help.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this great review. Keep growing with PickyStory!